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arXiv 1908.05341cs.AIcs.HC
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人工智能体中的移情评价

Evaluating Empathy in Artificial Agents

Simon Fraser University(西蒙弗雷泽大学)

Özge Nilay Yalçın

摘要:

计算共情的新研究领域正处于起步阶段,并正在朝着开发方法和标准的方向发展。一个主要的问题是缺乏共识的评价共情在人工交互系统。尽管存在心理学、精神病学和神经科学的成熟方法,但这些方法与计算共情之间的转换并不简单。它需要集体努力来开发更适合交互式人工代理的指标。本文旨在尝试就这一重要问题展开对话。我们研究了人类同理心的评估方法,并为开发更好的指标来评估人工代理的同理心提供了建议。我们承认在一个单一的解决方案,在各种各样的交互式系统,并提出了一套系统的方法,可用于各种应用程序和系统的困难。

英文摘要:

The novel research area of computational empathy is in its infancy and moving towards developing methods and standards. One major problem is the lack of agreement on the evaluation of empathy in artificial interactive systems. Even though the existence of well-established methods from psychology, psychiatry and neuroscience, the translation between these methods and computational empathy is not straightforward. It requires a collective effort to develop metrics that are more suitable for interactive artificial agents. This paper is aimed as an attempt to initiate the dialogue on this important problem. We examine the evaluation methods for empathy in humans and provide suggestions for the development of better metrics to evaluate empathy in artificial agents. We acknowledge the difficulty of arriving at a single solution in a vast variety of interactive systems and propose a set of systematic approaches that can be used with a variety of applications and systems.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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