We provide an NLP framework to uncover four linguistic dimensions of political polarization in social media: topic choice, framing, affect and illocutionary force. We quantify these aspects with existing lexical methods, and propose clustering of tweet embeddings as a means to identify salient topics for analysis across events; human evaluations show that our approach generates more cohesive topics than traditional LDA-based models. We apply our methods to study 4.4M tweets on 21 mass shootings. We provide evidence that the discussion of these events is highly polarized politically and that this polarization is primarily driven by partisan differences in framing rather than topic choice. We identify framing devices, such as grounding and the contrasting use of the terms "terrorist" and "crazy", that contribute to polarization. Results pertaining to topic choice, affect and illocutionary force suggest that Republicans focus more on the shooter and event-specific facts (news) while Democrats focus more on the victims and call for policy changes. Our work contributes to a deeper understanding of the way group divisions manifest in language and to computational methods for studying them.
Cardiff University（卡迪夫大学）；AMPLYFI（AMPLYFI公司）；University of Cambridge（剑桥大学）；University of Granada（格拉纳达大学）；Graphext（Graphext公司）；Snap Inc.（Snap公司）
In this paper we present TweetNLP, an integrated platform for Natural Language Processing (NLP) in social media. TweetNLP supports a diverse set of NLP tasks, including generic focus areas such as sentiment analysis and named entity recognition, as well as social media-specific tasks such as emoji prediction and offensive language identification. Task-specific systems are powered by reasonably-sized Transformer-based language models specialized on social media text (in particular, Twitter) which can be run without the need for dedicated hardware or cloud services. The main contributions of Twe…
University of California, Santa Barbara（加州大学圣巴巴拉分校）；IBM Research（IBM研究院）
With social media becoming increasingly pop-ular on which lots of news and real-time eventsare reported, developing automated questionanswering systems is critical to the effective-ness of many applications that rely on real-time knowledge. While previous datasets haveconcentrated on question answering (QA) forformal text like news and Wikipedia, wepresent the first large-scale dataset for QA oversocial media data. To ensure that the tweetswe collected are useful, we only gather tweetsused by journalists to write news articles. Wethen ask human annotators to write questionsand answers upon the…
Automatically associating social media posts with topics is an important prerequisite for effective search and recommendation on many social media platforms. However, topic classification of such posts is quite challenging because of (a) a large topic space (b) short text with weak topical cues, and (c) multiple topic associations per post. In contrast to most prior work which only focuses on post classification into a small number of topics ($10$-$20$), we consider the task of large-scale topic classification in the context of Twitter where the topic space is $10$ times larger with potentiall…
The geolocation of online information is an essential component in any geospatial application. While most of the previous work on geolocation has focused on Twitter, in this paper we quantify and compare the performance of text-based geolocation methods on social media data drawn from both Blogger and Twitter. We introduce a novel set of location specific features that are both highly informative and easily interpretable, and show that we can achieve error rate reductions of up to 12.5% with respect to the best previously proposed geolocation features. We also show that despite posting longer …
Sentiment analysis has been an active area of research in the past two decades and recently, with the advent of social media, there has been an increasing demand for sentiment analysis on social media texts. Since the social media texts are not in one language and are largely code-mixed in nature, the traditional sentiment classification models fail to produce acceptable results. This paper tries to solve this very research problem and uses bi-directional LSTMs along with language tagging, to facilitate sentiment tagging of code-mixed Tamil texts that have been extracted from social media. The…
Sexism is very common in social media and makes the boundaries of freedom tighter for feminist and female users. There is still no comprehensive classification of sexism attracting natural language processing techniques. Categorizing sexism in social media in the categories of hostile or benevolent sexism are so general that simply ignores the other types of sexism happening in these media. This paper proposes a more comprehensive and in-depth categories of online harassment in social media e.g. twitter into the following categories, "Indirect harassment", "Information threat", "sexual harassm…
LMU Munich（慕尼黑大学）；Bloomberg（彭博）；University of Sheffield（谢菲尔德大学）
Parody is a figurative device used to imitate an entity for comedic or critical purposes and represents a widespread phenomenon in social media through many popular parody accounts. In this paper, we present the first computational study of parody. We introduce a new publicly available data set of tweets from real politicians and their corresponding parody accounts. We run a battery of supervised machine learning models for automatically detecting parody tweets with an emphasis on robustness by testing on tweets from accounts unseen in training, across different genders and across countries. O…
People increasingly use social media to report emergencies, seek help or share information during disasters, which makes social networks an important tool for disaster management. To meet these time-critical needs, we present a weakly supervised approach for rapidly building high-quality classifiers that label each individual Twitter message with fine-grained event categories. Most importantly, we propose a novel method to create high-quality labeled data in a timely manner that automatically clusters tweets containing an event keyword and asks a domain expert to disambiguate event word senses…
Electrical Power Technologies Department T\"UB\.ITAK Energy Institute Ankara -- Turkey
Social media texts differ from regular texts in various aspects. One of the main differences is the common use of informal name variants instead of well-formed named entities in social media compared to regular texts. These name variants may come in the form of abbreviations, nicknames, contractions, and hypocoristic uses, in addition to names distorted due to capitalization and writing errors. In this paper, we present an analysis of the named entities in a publicly-available tweet dataset in Turkish with respect to their being name variants belonging to different categories. We also provide …
Advancing the utility of social media data for research applications requires methods for automatically detecting demographic information about social media study populations, including users' age. The objective of this study was to develop and evaluate a method that automatically identifies the exact age of users based on self-reports in their tweets. Our end-to-end automatic natural language processing (NLP) pipeline, ReportAGE, includes query patterns to retrieve tweets that potentially mention an age, a classifier to distinguish retrieved tweets that self-report the user's exact age ("age"…
This short paper presents the design decisions taken and challenges encountered in completing SemEval Task 6, which poses the problem of identifying and categorizing offensive language in tweets. Our proposed solutions explore Deep Learning techniques, Linear Support Vector classification and Random Forests to identify offensive tweets, to classify offenses as targeted or untargeted and eventually to identify the target subject type.
Zhejiang University（浙江大学）；Peking University（北京大学）；University of Cambridge（剑桥大学）；Harvard Medical School（哈佛医学院）；Westlake University（西湖大学）
The COVID-19 pandemic continues to bring up various topics discussed or debated on social media. In order to explore the impact of pandemics on people's lives, it is crucial to understand the public's concerns and attitudes towards pandemic-related entities (e.g., drugs, vaccines) on social media. However, models trained on existing named entity recognition (NER) or targeted sentiment analysis (TSA) datasets have limited ability to understand COVID-19-related social media texts because these datasets are not designed or annotated from a medical perspective. This paper releases METS-CoV, a data…
Sentiment analysis of social media data consists of attitudes, assessments, and emotions which can be considered a way human think. Understanding and classifying the large collection of documents into positive and negative aspects are a very difficult task. Social networks such as Twitter, Facebook, and Instagram provide a platform in order to gather information about peoples sentiments and opinions. Considering the fact that people spend hours daily on social media and share their opinion on various different topics helps us analyze sentiments better. More and more companies are using social …
Businesses communicate using Twitter for a variety of reasons -- to raise awareness of their brands, to market new products, to respond to community comments, and to connect with their customers and potential customers in a targeted manner. For businesses to do this effectively, they need to understand which content and structural elements about a tweet make it influential, that is, widely liked, followed, and retweeted. This paper presents a systematic methodology for analyzing commercial tweets, and predicting the influence on their readers. Our model, which use a combination of decoration a…
International Institute of Information Technology, Hyderabad（印度海得拉巴国际信息技术学院）
A corpus of Hindi news headlines shared on Twitter was created by collecting tweets of 5 mainstream Hindi news sources for a period of 4 months. 7 independent annotators were recruited to mark the 20 most retweeted news posts by each of the 5 news sources on its clickbait nature. The clickbait score hence generated was assessed for its correlation with interactions on the platform (retweets, favorites, reader replies), tweet word count, and normalized POS (part-of-speech) tag counts in tweets. A positive correlation was observed between readers' interactions with tweets and tweets' clickbait s…
MIDAS, IIIT-Delhi（德里印度信息技术学院MIDAS中心）；University of Maryland, College Park（马里兰大学帕克分校）；Bloomberg（彭博公司）；Netaji Subhas Institute of Technology（纳吉吉·萨布哈什理工学院）
Twitter is a social media platform where users express opinions over a variety of issues. Posts offering grievances or complaints can be utilized by private/ public organizations to improve their service and promptly gauge a low-cost assessment. In this paper, we propose an iterative methodology which aims to identify complaint based posts pertaining to the transport domain. We perform comprehensive evaluations along with releasing a novel dataset for the research purposes.
Vaccines are an important public health measure, but vaccine hesitancy and refusal can create clusters of low vaccine coverage and reduce the effectiveness of vaccination programs. Social media provides an opportunity to estimate emerging risks to vaccine acceptance by including geographical location and detailing vaccine-related concerns. Methods for classifying social media posts, such as vaccine-related tweets, use language models (LMs) trained on general domain text. However, challenges to measuring vaccine sentiment at scale arise from the absence of tonal stress and gestural cues and may…
Islamic University of Technology（伊斯兰技术大学）；York University（约克大学）；University of Rajshahi（拉杰沙希大学）
Mental health research through data-driven methods has been hindered by a lack of standard typology and scarcity of adequate data. In this study, we leverage the clinical articulation of depression to build a typology for social media texts for detecting the severity of depression. It emulates the standard clinical assessment procedure Diagnostic and Statistical Manual of Mental Disorders (DSM-5) and Patient Health Questionnaire (PHQ-9) to encompass subtle indications of depressive disorders from tweets. Along with the typology, we present a new dataset of 40191 tweets labeled by expert annota…
The Hong Kong University of Science and Technology（香港科技大学）；Carnegie Mellon University（卡内基梅隆大学）；University of California, Santa Barbara（加州大学圣巴巴拉分校）；University of Science and Technology of China（中国科学技术大学）
Social media classification tasks (e.g., tweet sentiment analysis, tweet stance detection) are challenging because social media posts are typically short, informal, and ambiguous. Thus, training on tweets is challenging and demands large-scale human-annotated labels, which are time-consuming and costly to obtain. In this paper, we find that providing hashtags to social media tweets can help alleviate this issue because hashtags can enrich short and ambiguous tweets in terms of various information, such as topic, sentiment, and stance. This motivates us to propose a novel Hashtag-guided Tweet C…
The Incident streams (IS) track is a research challenge aimed at finding important information from social media during crises for emergency response purposes. More specifically, given a stream of crisis-related tweets, the IS challenge asks a participating system to 1) classify what the types of users' concerns or needs are expressed in each tweet, known as the information type (IT) classification task and 2) estimate how critical each tweet is with regard to emergency response, known as the priority level prediction task. In this paper, we describe our multi-task transfer learning approach f…
Social media data such as Twitter messages ("tweets") pose a particular challenge to NLP systems because of their short, noisy, and colloquial nature. Tasks such as Named Entity Recognition (NER) and syntactic parsing require highly domain-matched training data for good performance. To date, there is no complete training corpus for both NER and syntactic analysis (e.g., part of speech tagging, dependency parsing) of tweets. While there are some publicly available annotated NLP datasets of tweets, they are only designed for individual tasks. In this study, we aim to create Tweebank-NER, an Engl…
Social media posts contain potentially valuable information about medical conditions and health-related behavior. Biocreative VII Task 3 focuses on mining this information by recognizing mentions of medications and dietary supplements in tweets. We approach this task by fine tuning multiple BERT-style language models to perform token-level classification, and combining them into ensembles to generate final predictions. Our best system consists of five Megatron-BERT-345M models and achieves a strict F1 score of 0.764 on unseen test data.
Boston University（波士顿大学）；University of Rochester（罗切斯特大学）
Nowadays social media platforms such as Twitter provide a great opportunity to understand public opinion of climate change compared to traditional survey methods. In this paper, we constructed a massive climate change Twitter dataset and conducted comprehensive analysis using machine learning. By conducting topic modeling and natural language processing, we show the relationship between the number of tweets about climate change and major climate events; the common topics people discuss climate change; and the trend of sentiment. Our dataset was published on Kaggle (\url{https://www.kaggle.com/…
International Institute of Information Technology, Hyderabad（海得拉巴国际信息技术研究所）
Social media platforms like twitter and facebook have be- come two of the largest mediums used by people to express their views to- wards different topics. Generation of such large user data has made NLP tasks like sentiment analysis and opinion mining much more important. Using sarcasm in texts on social media has become a popular trend lately. Using sarcasm reverses the meaning and polarity of what is implied by the text which poses challenge for many NLP tasks. The task of sarcasm detection in text is gaining more and more importance for both commer- cial and security services. We present t…
Indian Institute of Technology (Indian School of Mines)（印度理工学院（印度矿业学院））
Social media such as Twitter is a hotspot of user-generated information. In this ongoing Covid-19 pandemic, there has been an abundance of data on social media which can be classified as informative and uninformative content. In this paper, we present our work to detect informative Covid-19 English tweets using RoBERTa model as a part of the W-NUT workshop 2020. We show the efficacy of our model on a public dataset with an F1-score of 0.89 on the validation dataset and 0.87 on the leaderboard.
Twitter is a well-known microblogging social site where users express their views and opinions in real-time. As a result, tweets tend to contain valuable information. With the advancements of deep learning in the domain of natural language processing, extracting meaningful information from tweets has become a growing interest among natural language researchers. Applying existing language representation models to extract information from Twitter does not often produce good results. Moreover, there is no existing language representation models for text analysis specific to the social media domai…
German Research Center for Artificial Intelligence (DFKI)（德国人工智能研究中心）；TU Kaiserslautern（凯泽斯劳滕工业大学）；Deakin University（迪肯大学）
COVID-19 has affected the world economy and the daily life routine of almost everyone. It has been a hot topic on social media platforms such as Twitter, Facebook, etc. These social media platforms enable users to share information with other users who can reshare this information, thus causing this information to spread. Twitter's retweet functionality allows users to share the existing content with other users without altering the original content. Analysis of social media platforms can help in detecting emergencies during pandemics that lead to taking preventive measures. One such type of a…
Indian Institute of Technology, Ropar（印度理工学院罗帕尔分校）；CSIR-Central Scientific Instruments Organisation（CSIR中央科学仪器组织）；Academy of Scientific and Innovative Research（科学与创新研究院）；Tokai Gakuen University（东海学园大学）；Tokyo Institute of Technology（东京工业大学）
Moral psychology is a domain that deals with moral identity, appraisals and emotions. Previous work has primarily focused on moral development and the associated role of culture. Knowing that language is an inherent element of a culture, we used the social media platform Twitter to compare moral behaviors of Japanese tweets with English tweets. The five basic moral foundations, i.e., Care, Fairness, Ingroup, Authority and Purity, along with the associated emotional valence were compared between English and Japanese tweets. The tweets from Japanese users depicted relatively higher Fairness, Ing…
University of Balochistan（俾路支大学）；SBK Women’s University Balochistan（俾路支SBK女子大学）；Institute of Management Sciences（管理科学研究所）
Automatic sentiment analysis play vital role in decision making. Many organizations spend a lot of budget to understand their customer satisfaction by manually going over their feedback/comments or tweets. Automatic sentiment analysis can give overall picture of the comments received against any event, product, or activity. Usually, the comments/tweets are classified into two main classes that are negative or positive. However, the negative comments are too abstract to understand the basic reason or the context. organizations are interested to identify the exact reason for the negativity. In t…
Social media plays a significant role in disaster management by providing valuable data about affected people, donations and help requests. Recent studies highlight the need to filter information on social media into fine-grained content labels. However, identifying useful information from massive amounts of social media posts during a crisis is a challenging task. In this paper, we propose I-AID, a multimodel approach to automatically categorize tweets into multi-label information types and filter critical information from the enormous volume of social media data. I-AID incorporates three mai…
Contrastive News and Social Media Linking using BERT for Articles and Tweets across Dual Platforms
University of Warsaw（华沙大学）；MIM Solutions（MIM解决方案公司）；University of Amsterdam（阿姆斯特丹大学）；Warsaw University of Technology（华沙理工大学）；IDEAS NCBR（IDEAS国家计算机科学研究中心）
ASRC Federal（ASRC联邦公司）；University of Maryland Baltimore County（马里兰大学巴尔的摩分校）
This paper describes a method for using Transformer-based Language Models (TLMs) to understand public opinion from social media posts. In this approach, we train a set of GPT models on several COVID-19 tweet corpora that reflect populations of users with distinctive views. We then use prompt-based queries to probe these models to reveal insights into the biases and opinions of the users. We demonstrate how this approach can be used to produce results which resemble polling the public on diverse social, political and public health issues. The results on the COVID-19 tweet data show that transfo…
Oxford Internet Institute, University of Oxford（牛津大学牛津互联网研究院）；Alan Turing Institute（艾伦·图灵研究院）
Islamophobic hate speech on social media inflicts considerable harm on both targeted individuals and wider society, and also risks reputational damage for the host platforms. Accordingly, there is a pressing need for robust tools to detect and classify Islamophobic hate speech at scale. Previous research has largely approached the detection of Islamophobic hate speech on social media as a binary task. However, the varied nature of Islamophobia means that this is often inappropriate for both theoretically-informed social science and effectively monitoring social media. Drawing on in-depth conce…
DFKI（德国人工智能研究中心）；TU Kaiserslautern（凯泽斯劳滕工业大学）；Columbia University（哥伦比亚大学）；University of Turin（都灵大学）
Gang violence is a severe issue in major cities across the U.S. and recent studies [Patton et al. 2017] have found evidence of social media communications that can be linked to such violence in communities with high rates of exposure to gang activity. In this paper we partnered computer scientists with social work researchers, who have domain expertise in gang violence, to analyze how public tweets with images posted by youth who mention gang associations on Twitter can be leveraged to automatically detect psychosocial factors and conditions that could potentially assist social workers and vio…
Physical places help shape how we perceive the experiences we have there. For the first time, we study the relationship between social media text and the type of the place from where it was posted, whether a park, restaurant, or someplace else. To facilitate this, we introduce a novel data set of $\sim$200,000 English tweets published from 2,761 different points-of-interest in the U.S., enriched with place type information. We train classifiers to predict the type of the location a tweet was sent from that reach a macro F1 of 43.67 across eight classes and uncover the linguistic markers associ…
In online domain-specific customer service applications, many companies struggle to deploy advanced NLP models successfully, due to the limited availability of and noise in their datasets. While prior research demonstrated the potential of migrating large open-domain pretrained models for domain-specific tasks, the appropriate (pre)training strategies have not yet been rigorously evaluated in such social media customer service settings, especially under multilingual conditions. We address this gap by collecting a multilingual social media corpus containing customer service conversations (865k …
Social Media usage has increased to an all-time high level in today's digital world. The majority of the population uses social media tools (like Twitter, Facebook, YouTube, etc.) to share their thoughts and experiences with the community. Analysing the sentiments and opinions of the common public is very important for both the government and the business people. This is the reason behind the activeness of many media agencies during the election time for performing various kinds of opinion polls. In this paper, we have worked towards analysing the sentiments of the people of India during the L…
Centro de Investigación en Computación del IPN（墨西哥国立理工学院计算机研究中心）；University of Tartu（塔尔图大学）
In recent years, the problem of rumours on online social media (OSM) has attracted lots of attention. Researchers have started investigating from two main directions. First is the descriptive analysis of rumours and secondly, proposing techniques to detect (or classify) rumours. In the descriptive line of works, where researchers have tried to analyse rumours using NLP approaches, there isnt much emphasis on psycho-linguistics analyses of social media text. These kinds of analyses on rumour case studies are vital for drawing meaningful conclusions to mitigate misinformation. For our analysis, …
Data and models for stance and premise detection in COVID-19 tweets: insights from the Social Media Mining for Health (SMM4H) 2022 shared task
Sber AI（俄罗斯联邦储蓄银行人工智能实验室）；University of Electronic Science and Technology of China（电子科技大学）；Kazan Federal University（喀山联邦大学）；National Research University Higher School of Economics（国立研究型大学高等经济学院）
University of South Carolina（南卡罗来纳大学）；City University of New York（纽约市立大学）
The understanding of the public response to COVID-19 vaccines is the key success factor to control the COVID-19 pandemic. To understand the public response, there is a need to explore public opinion. Traditional surveys are expensive and time-consuming, address limited health topics, and obtain small-scale data. Twitter can provide a great opportunity to understand public opinion regarding COVID-19 vaccines. The current study proposes an approach using computational and human coding methods to collect and analyze a large number of tweets to provide a wider perspective on the COVID-19 vaccine. …
