软件过程改进中的承诺网
Commitment Nets in Software Process Improvement
摘要：
一些研究已经揭示了一个事实，即近三分之二的软件过程改进（SPI）的努力都失败了，或者至少没有达到预期。文献和实践表明，在所有组织层面上对SPI的承诺对于任何SPI努力的成功至关重要。本文介绍了一个研究SPI-related承诺的存在、发展及其相互作用的研究模型。这项研究表明，软件组织通过战略，运营和个人承诺网。这些网络由参与者、驱动因素、关注点、行动、承诺和结果组成。承诺网模型应用于四个工业SPI倡议的研究。本文报告了其中两例病例的结果。研究结果表明，SPI是通过承诺网络的形成和重组来驱动的。战略，业务和个人承诺网的内容进行了阐述和讨论的影响。
英文摘要：
Several studies have revealed the fact that nearly two-thirds of all software process improvement (SPI) efforts have failed or have at least fallen short of expectations. Literature and practice have shown that commitment to SPI at all organizational levels is essential for the success of any SPI endeavor. A research model for studying the existence, development and interplay of SPI-related commitment is introduced in this paper. This study suggests that software organizations operate through strategic, operational and personal commitment nets. These nets consist of actors, drivers, concerns, actions, commitment, and outcomes. The commitment nets model is applied in a study of four industrial SPI initiatives. The results from two of these cases are reported here. The results show that SPI is driven through the formation and reformation of commitment nets. The contents of strategic, operational and personal commitment nets are laid out and implications are discussed.
机构、总结、中文摘要均由AI分析而来，可能存在错误，请以论文正文为准。
