The popularity of social media platforms such as Twitter has led to the proliferation of automated bots, creating both opportunities and challenges in information dissemination, user engagements, and quality of services. Past works on profiling bots had been focused largely on malicious bots, with the assumption that these bots should be removed. In this work, however, we find many bots that are benign, and propose a new, broader categorization of bots based on their behaviors. This includes broadcast, consumption, and spam bots. To facilitate comprehensive analyses of bots and how they compare to human accounts, we develop a systematic profiling framework that includes a rich set of features and classifier bank. We conduct extensive experiments to evaluate the performances of different classifiers under varying time windows, identify the key features of bots, and infer about bots in a larger Twitter population. Our analysis encompasses more than 159K bot and human (non-bot) accounts in Twitter. The results provide interesting insights on the behavioral traits of both benign and malicious bots.
Bots, software-controlled accounts that operate on social media, have been used to manipulate and deceive. We studied the characteristics and activity of bots around major political events, including elections in various countries. In this chapter, we summarize our findings of bot operations in the context of the 2016 and 2018 US Presidential and Midterm elections and the 2017 French Presidential election.
Bots have been playing a crucial role in online platform ecosystems, as efficient and automatic tools to generate content and diffuse information to the social media human population. In this chapter, we will discuss the role of social bots in content spreading dynamics in social media. In particular, we will first investigate some differences between diffusion dynamics of content generated by bots, as opposed to humans, in the context of political communication, then study the characteristics of bots behind the diffusion dynamics of social media spam campaigns.
Taibah University（泰巴大学）；University of Colorado Boulder（科罗拉多大学博尔德分校）；Taif University（塔伊夫大学）
Arabic Twitter space is crawling with bots that fuel political feuds, spread misinformation, and proliferate sectarian rhetoric. While efforts have long existed to analyze and detect English bots, Arabic bot detection and characterization remains largely understudied. In this work, we contribute new insights into the role of bots in spreading religious hatred on Arabic Twitter and introduce a novel regression model that can accurately identify Arabic language bots. Our assessment shows that existing tools that are highly accurate in detecting English bots don't perform as well on Arabic bots. …
So-called 'social bots' have garnered a lot of attention lately. Previous research showed that they attempted to influence political events such as the Brexit referendum and the US presidential elections. It remains, however, somewhat unclear what exactly can be understood by the term 'social bot'. This paper addresses the need to better understand the intentions of bots on social media and to develop a shared understanding of how 'social' bots differ from other types of bots. We thus describe a systematic review of publications that researched bot accounts on social media. Based on the result…
Crisis situations are characterised by their sudden occurrence and an unclear information situation. In that context, social media platforms have become a highly utilised resource for collective information gathering to fill these gaps. However, there are indications that not only humans, but also social bots are active on these platforms during crisis situations. Although identifying the impact of social bots during extreme events seems to be a highly relevant topic, research remains sparse. To fill this research gap, we started a bigger project in analysing the influence of social bots durin…
Online user profiling is a very active research field, catalyzing great interest by both scientists and practitioners. In this paper, in particular, we look at approaches able to mine social media activities of users to create a rich user profile. We look at the case in which the profiling is meant to characterize the user's interests along a set of predefined dimensions (that we refer to as categories). A conventional way to do so is to use semantic analysis techniques to (i) extract relevant entities from the online conversations of users (ii) mapping said entities to the predefined categori…
The omnipresent COVID-19 pandemic gave rise to a parallel spreading of misinformation, also referred to as an Infodemic. Consequently, social media have become targets for the application of social bots, that is, algorithms that mimic human behaviour. Their ability to exert influence on social media can be exploited by amplifying misinformation, rumours, or conspiracy theories which might be harmful to society and the mastery of the pandemic. By applying social bot detection and content analysis techniques, this study aims to determine the extent to which social bots interfere with COVID- 19 d…
Social media platforms attempting to curb abuse and misinformation have been accused of political bias. We deploy neutral social bots who start following different news sources on Twitter, and track them to probe distinct biases emerging from platform mechanisms versus user interactions. We find no strong or consistent evidence of political bias in the news feed. Despite this, the news and information to which U.S. Twitter users are exposed depend strongly on the political leaning of their early connections. The interactions of conservative accounts are skewed toward the right, whereas liberal…
As our reliance on social media platforms and web services increase day by day, exploiters view these platforms as an opportunity to manipulate our thoughts ad actions. These platforms have become an open playground for social bot accounts. Social bots not only learn human conversations, manners, and presence but also manipulate public opinion, act as scammers, manipulate stock markets, and so on. There has been evidence of bots manipulating people's opinions and thoughts which can be a great threat to democracy. Identification and prevention of such campaigns that release or create these bots…
Society's reliance on social media as a primary source of news has spawned a renewed focus on the spread of misinformation. In this work, we identify the differences in how social media accounts identified as bots react to news sources of varying credibility, regardless of the veracity of the content those sources have shared. We analyze bot and human responses annotated using a fine-grained model that labels responses as being an answer, appreciation, agreement, disagreement, an elaboration, humor, or a negative reaction. We present key findings of our analysis into the prevalence of bots, th…
Bots are user accounts in social media which are controlled by computer programs. Similar to many other things, they are used for both good and evil purposes. One nefarious use-case for them is to spread misinformation or biased data in the networks. There are many pieces of research being performed based on social media data and their results validity is extremely threatened by the harmful data bots spread. Consequently, effective methods and tools are required for detecting bots and then removing misleading data spread by the bots. In the present research, a method for detecting Instagram bo…
With people moving out of physical public spaces due to containment measures to tackle the novel coronavirus (COVID-19) pandemic, online platforms become even more prominent tools to understand social discussion. Studying social media can be informative to assess how we are collectively coping with this unprecedented global crisis. However, social media platforms are also populated by bots, automated accounts that can amplify certain topics of discussion at the expense of others. In this paper, we study 43.3M English tweets about COVID-19 and provide early evidence of the use of bots to promot…
The year 2020 will be remembered for two events of global significance: the COVID-19 pandemic and 2020 U.S. Presidential Election. In this chapter, we summarize recent studies using large public Twitter data sets on these issues. We have three primary objectives. First, we delineate epistemological and practical considerations when combining the traditions of computational research and social science research. A sensible balance should be struck when the stakes are high between advancing social theory and concrete, timely reporting of ongoing events. We additionally comment on the computationa…
It has recently become possible to study the dynamics of information diffusion in techno-social systems at scale, due to the emergence of online platforms, such as Twitter, with millions of users. One question that systematically recurs is whether information spreads according to simple or complex dynamics: does each exposure to a piece of information have an independent probability of a user adopting it (simple contagion), or does this probability depend instead on the number of sources of exposure, increasing above some threshold (complex contagion)? Most studies to date are observational an…
The Turing test aimed to recognize the behavior of a human from that of a computer algorithm. Such challenge is more relevant than ever in today's social media context, where limited attention and technology constrain the expressive power of humans, while incentives abound to develop software agents mimicking humans. These social bots interact, often unnoticed, with real people in social media ecosystems, but their abundance is uncertain. While many bots are benign, one can design harmful bots with the goals of persuading, smearing, or deceiving. Here we discuss the characteristics of modern, …
While most online social media accounts are controlled by humans, these platforms also host automated agents called social bots or sybil accounts. Recent literature reported on cases of social bots imitating humans to manipulate discussions, alter the popularity of users, pollute content and spread misinformation, and even perform terrorist propaganda and recruitment actions. Here we present BotOrNot, a publicly-available service that leverages more than one thousand features to evaluate the extent to which a Twitter account exhibits similarity to the known characteristics of social bots. Sinc…
Malicious actors create inauthentic social media accounts controlled in part by algorithms, known as social bots, to disseminate misinformation and agitate online discussion. While researchers have developed sophisticated methods to detect abuse, novel bots with diverse behaviors evade detection. We show that different types of bots are characterized by different behavioral features. As a result, supervised learning techniques suffer severe performance deterioration when attempting to detect behaviors not observed in the training data. Moreover, tuning these models to recognize novel bots requ…
Recent research brought awareness of the issue of bots on social media and the significant risks of mass manipulation of public opinion in the context of political discussion. In this work, we leverage Twitter to study the discourse during the 2018 US midterm elections and analyze social bot activity and interactions with humans. We collected 2.6 million tweets for 42 days around the election day from nearly 1 million users. We use the collected tweets to answer three research questions: (i) Do social bots lean and behave according to a political ideology? (ii) Can we observe different strateg…
Nowadays, social media represent persuasive tools that have been progressively weaponized to affect people's beliefs, spread manipulative narratives, and sow conflicts along divergent factions. Software-controlled accounts (i.e., bots) are one of the main actors associated with manipulation campaigns, especially in the political context. Uncovering the strategies behind bots' activities is of paramount importance to detect and curb such campaigns. In this paper, we present a long term (one year) analysis of bots activity on Twitter in the run-up to the 2018 U.S. Midterm Elections. We identify …
Social and political bots have a small but strategic role in Venezuelan political conversations. These automated scripts generate content through social media platforms and then interact with people. In this preliminary study on the use of political bots in Venezuela, we analyze the tweeting, following and retweeting patterns for the accounts of prominent Venezuelan politicians and prominent Venezuelan bots. We find that bots generate a very small proportion of all the traffic about political life in Venezuela. Bots are used to retweet content from Venezuelan politicians but the effect is subt…
Social bots are currently regarded an influential but also somewhat mysterious factor in public discourse and opinion making. They are considered to be capable of massively distributing propaganda in social and online media and their application is even suspected to be partly responsible for recent election results. Astonishingly, the term `Social Bot' is not well defined and different scientific disciplines use divergent definitions. This work starts with a balanced definition attempt, before providing an overview of how social bots actually work (taking the example of Twitter) and what their…
While social media has been proved as an exceptionally useful tool to interact with other people and massively and quickly spread helpful information, its great potential has been ill-intentionally leveraged as well to distort political elections and manipulate constituents. In the paper at hand, we analyzed the presence and behavior of social bots on Twitter in the context of the November 2019 Spanish general election. Throughout our study, we classified involved users as social bots or humans, and examined their interactions from a quantitative (i.e., amount of traffic generated and existing…
Computational propaganda deploys social or political bots to try to shape, steer and manipulate online public discussions and influence decisions. Collective behaviour of populations of social bots has not been yet widely studied, though understanding of collective patterns arising from interactions between bots would aid social bot detection. Here we show that there are significant differences in collective behaviour between population of bots and population of humans as detected from their Twitter activity. Using a large dataset of tweets we have collected during the UK EU referendum campaig…
Increasing evidence suggests that a growing amount of social media content is generated by autonomous entities known as social bots. In this work we present a framework to detect such entities on Twitter. We leverage more than a thousand features extracted from public data and meta-data about users: friends, tweet content and sentiment, network patterns, and activity time series. We benchmark the classification framework by using a publicly available dataset of Twitter bots. This training data is enriched by a manually annotated collection of active Twitter users that include both humans and b…
Social Media are evolving as a pervasive source of news able to reach a larger audience through their spreading power. The main drawback is given by the presence of malicious accounts, known as social bots, which are often used to diffuse misleading information. Social bots are automated accounts whose goal is to interact with humans and influence them. Starting from the definition of credulous (i.e., human accounts with a high percentage of bot friends among their followees, in this work we aim to single out a regression model to derive, with an acceptable margin of error, the percentage of b…
An infodemic is an emerging phenomenon caused by an overabundance of information online. This proliferation of information makes it difficult for the public to distinguish trustworthy news and credible information from untrustworthy sites and non-credible sources. The perils of an infodemic debuted with the outbreak of the COVID-19 pandemic and bots (i.e., automated accounts controlled by a set of algorithms) that are suspected of spreading the infodemic. Although previous research has revealed that bots played a central role in spreading misinformation during major political events, how bots …
Twitter has become a major social media platform since its launching in 2006, while complaints about bot accounts have increased recently. Although extensive research efforts have been made, the state-of-the-art bot detection methods fall short of generalizability and adaptability. Specifically, previous bot detectors leverage only a small fraction of user information and are often trained on datasets that only cover few types of bots. As a result, they fail to generalize to real-world scenarios on the Twittersphere where different types of bots co-exist. Additionally, bots in Twitter are cons…
Web 2.0 helps to expand the range and depth of conversation on many issues and facilitates the formation of online communities. Online communities draw various individuals together based on their common opinions on a core set of issues. Most existing community detection methods merely focus on discovering communities without providing any insight regarding the collective opinions of community members and the motives behind the formation of communities. Several efforts have been made to tackle this problem by presenting a set of keywords as a community profile. However, they neglect the positio…
Singapore Management University（新加坡管理大学）；HPLabs（惠普实验室）；Infocomm Development Authority（资讯通信发展管理局）
The abundance of user-generated data in social media has incentivized the development of methods to infer the latent attributes of users, which are crucially useful for personalization, advertising and recommendation. However, the current user profiling approaches have limited success, due to the lack of a principled way to integrate different types of social relationships of a user, and the reliance on scarcely-available labeled data in building a prediction model. In this paper, we present a novel solution termed Collective Semi-Supervised Learning (CSL), which provides a principled means to…
Indian Institute of Technology, Hyderabad（印度理工学院海得拉巴分校）；USC Information Sciences Institute（南加州大学信息科学研究所）
The problem of detecting bots, automated social media accounts governed by software but disguising as human users, has strong implications. For example, bots have been used to sway political elections by distorting online discourse, to manipulate the stock market, or to push anti-vaccine conspiracy theories that caused health epidemics. Most techniques proposed to date detect bots at the account level, by processing large amount of social media posts, and leveraging information from network structure, temporal dynamics, sentiment analysis, etc. In this paper, we propose a deep neural network b…
Content polluters, or bots that hijack a conversation for political or advertising purposes are a known problem for event prediction, election forecasting and when distinguishing real news from fake news in social media data. Identifying this type of bot is particularly challenging, with state-of-the-art methods utilising large volumes of network data as features for machine learning models. Such datasets are generally not readily available in typical applications which stream social media data for real-time event prediction. In this work we develop a methodology to detect content polluters in…
Pohang University of Science and Technology（浦项科技大学）；University of Bristol（布里斯托大学）
Steemit is a blockchain-based social media platform, where authors can get author rewards in the form of cryptocurrencies called STEEM and SBD (Steem Blockchain Dollars) if their posts are upvoted. Interestingly, curators (or voters) can also get rewards by voting others' posts, which is called a curation reward. A reward is proportional to a curator's STEEM stakes. Throughout this process, Steemit hopes "good" content will be automatically discovered by users in a decentralized way, which is known as the Proof-of-Brain (PoB). However, there are many bot accounts programmed to post automatical…
The idea that social media platforms like Twitter are inhabited by vast numbers of social bots has become widely accepted in recent years. Social bots are assumed to be automated social media accounts operated by malicious actors with the goal of manipulating public opinion. They are credited with the ability to produce content autonomously and to interact with human users. Social bot activity has been reported in many different political contexts, including the U.S. presidential elections, discussions about migration, climate change, and COVID-19. However, the relevant publications either use…
