Random multiple-access protocols of type ALOHA are used to regulate networks with a star configuration where client nodes talk to the hub node at the same frequency (finding a wide range of applications among telecommunication systems, including mobile telephone networks and WiFi networks). Such protocols control who talks at what time sharing the common idea "try to send your data and, if your message collides with another transmission, try resending later".
In the present paper, we consider a time-slotted ALOHA model where users are allowed to renege before transmission completion. We focus on the scenario that leads to overload in the absence of impatience. Under mild assumptions, we show that the fluid (or law-of-large-numbers) limit of the system workload coincides a.s. with the unique solution to a certain integral equation. We also demonstrate that the fluid limits for distinct initial conditions converge to the same value as time tends to infinity.
In this paper we present the fluid limit of an heavily loaded Earliest Deadline First queue with impatient customers, represented by a measure-valued process keeping track of residual time-credits of lost and waiting customers. This fluid limit is the solution of an integrated transport equation. We then use this fluid limit to derive fluid approximations of the processes counting the number of waiting and already lost customers.
In this paper, we deal with an $D/GI/1$ vacation system with impatient customers. We give a sufficient condition for the existence of a limit distribution of the waiting time and integral equations are derived in both reneging and balking scenarios. Explicit solutions are given when vacation times are exponentially distributed and service times are either exponentially distributed or deterministic.
In this paper, we study the stability of queues with impatient customers. Under general stationary ergodic assumptions, we first provide some conditions for such a queue to be regenerative (i.e. to empty a.s. an infinite number of times). In the particular case of a single server operating in First in, First out, we prove the existence (in some cases, on an enlarged probability space) of a stationary workload. This is done by studying stochastic recursions under the Palm settings, and by stochastic comparison of stochastic recursions.
In this paper we solve a particular stochastic recursion in the stationary ergodic framework, and propose some applications of this result to the study of regenerativity (that is, finiteness of busy cycles) and stationarity of some queueing systems: pure delay systems, in which all customers are immediately served, and queues with impatient customers. In this latter case under the FIFO discipline, we prove as well the existence of a stationary workload on an enlarged probability space.
There are two contributions to the literature in this note. Firstly, we point out that under some weak conditions the result in Swensen (1986) on the remaining loads in a GI/M/$c$ queue with impatient customers, derived under the assumption that the distribution of inter-arrival times is Coxian, is also valid for the more general phase type distribution. From this result the distributions of the virtual and the actual waiting time can easily be obtained. Secondly, the relation to an alternative expression for the distribution of the virtual waiting time derived by Kawanishi and Takine (2015) i…
In this paper, we study the stability of queues with impatient customers. Under general stationary ergodic assumptions, we first provide some conditions for such a queue to be regenerative (i.e. to empty a.s. an infinite number of times). In the particular case of a single server operating in First in, First out, we prove the existence (in some cases, on an enlarged probability space) of a stationary workload. This is done by studying a non-monotonic stochastic recursion under the Palm settings, and by stochastic comparison of stochastic recursions.
We study systems with two classes of impatient customers who differ across the classes in their distribution of service times and patience times. The customers are served on a first-come, first served basis (FCFS) regardless of their class. Such systems are common in customer call centers, which often segment their arrivals into classes of callers whose requests differ in their complexity and criticality. We first consider an $M$/$G$/1 + $M$ queue and then analyze the $M$/$M$/$k$ + $M$ case. Analyzing these systems using a queue length process proves intractable as it would require us to keep …
The shortest-remaining-processing-time (SRPT) scheduling policy has been extensively studied, for more than 50 years, in single-server queues with infinitely patient jobs. Yet, much less is known about its performance in multiserver queues. In this paper, we present the first theoretical analysis of SRPT in multiserver queues with abandonment. In particular, we consider the M/GI/s+GI queue and demonstrate that, in the many-sever overloaded regime, performance in the SRPT queue is equivalent, asymptotically in steady state, to a preemptive two-class priority queue where customers with short ser…
We consider an $M/M/1$ queueing system with impatient customers with multiple and single vacations. It is assumed that customers are impatient whenever the state of the server. We derive the probability generating functions of the number of customers in the system and we obtain some performance measures.
It is interesting and challenging to study double-ended queues with First-Come-First-Match discipline under customers' impatient behavior and non-Poisson inputs. The system stability can be guaranteed by the customers' impatient behavior, while the existence of impatient customers makes analysis of such double-ended queues more difficult or even impossible to find an explicitly analytic solution, thus it becomes more and more important to develop effective numerical methods in a variety of practical matching problems. This paper studies a block-structured double-ended queue, whose block struct…
Yanshan University（燕山大学）；Beijing University of Technology（北京工业大学）
In this paper, we discuss an interesting but challenging bilateral stochastically matching problem: A more general matched queue with matching batch pair (m, n) and two types (i.e., types A and B) of impatient customers, where the arrivals of A- and B-customers are both Poisson processes, m A-customers and n B-customers are matched as a group which leaves the system immediately, and the customers' impatient behavior is to guarantee the stability of the system. We show that this matched queue can be expressed as a novel bidirectional level-dependent quasi-birth-and-death (QBD) process. Based on…
We consider the problem of scheduling a queueing system in which many statistically identical servers cater to several classes of impatient customers. Service times and impatience clocks are exponential while arrival processes are renewal. Our cost is an expected cumulative discounted function, linear or nonlinear, of appropriately normalized performance measures. As a special case, the cost per unit time can be a function of the number of customers waiting to be served in each class, the number actually being served, the abandonment rate, the delay experienced by customers, the number of idli…
We propose a unified approach to establishing diffusion approximations for queues with impatient customers within a general framework of scaling customer patience time. The approach consists of two steps. The first step is to show that the diffusion-scaled abandonment process is asymptotically close to a function of the diffusion-scaled queue length process under appropriate conditions. The second step is to construct a continuous mapping not only to characterize the system dynamics using the system primitives, but also to help verify the conditions needed in the first step. The diffusion appr…
We study a system, where a random flow of customers is served by servers (called agents) invited on-demand. Each invited agent arrives into the system after a random time; after each service completion, an agent returns to the system or leaves it with some fixed probabilities. Customers and/or agents may be impatient, that is, while waiting in queue, they leave the system at a certain rate (which may be zero). We consider the queue-length-based feedback scheme, which controls the number of pending agent invitations, depending on the customer and agent queue lengths and their changes. The basic…
Communication networks need to support voice and data calls simultaneously. This results in a queueing system with heterogeneous agents. One class of agents demand immediate service, would leave the system if not provided. The second class of customers have longer job requirements and can wait for their turn. We discuss the achievable region of such a two class system, which is the region of all possible pairs of performance metrics. Blocking probability is the relevant performance for eager/impatient class while the expected sojourn time is appropriate for the second tolerant class. We obtain…
This work considers a many-server queueing system in which impatient customers with i.i.d., generally distributed service times and i.i.d., generally distributed patience times enter service in the order of arrival and abandon the queue if the time before possible entry into service exceeds the patience time. The dynamics of the system is represented in terms of a pair of measure-valued processes, one that keeps track of the waiting times of the customers in queue and the other that keeps track of the amounts of time each customer being served has been in service. Under mild assumptions, essen…
By analyzing energy-efficient management of data centers, this paper proposes and develops a class of interesting {\it Group-Server Queues}, and establishes two representative group-server queues through loss networks and impatient customers, respectively. Furthermore, such two group-server queues are given model descriptions and necessary interpretation. Also, simple mathematical discussion is provided, and simulations are made to study the expected queue lengths, the expected sojourn times and the expected virtual service times. In addition, this paper also shows that this class of group-ser…
