We propose a novel trust metric for social networks which is suitable for application in recommender systems. It is personalised and dynamic and allows to compute the indirect trust between two agents which are not neighbours based on the direct trust between agents that are neighbours. In analogy to some personalised versions of PageRank, this metric makes use of the concept of feedback centrality and overcomes some of the limitations of other trust metrics.In particular, it does not neglect cycles and other patterns characterising social networks, as some other algorithms do. In order to apply the metric to recommender systems, we propose a way to make trust dynamic over time. We show by means of analytical approximations and computer simulations that the metric has the desired properties. Finally, we carry out an empirical validation on a dataset crawled from an Internet community and compare the performance of a recommender system using our metric to one using collaborative filtering.
A comprehensive bibliographic review with R statistical methods of the COVID pandemic in PubMed literature and Web of Science Core Collection, supported with Google Scholar search. In addition, a case study review of emerging new approaches in different regions, using medical literature, academic literature, news articles and other reliable data sources. Public responses of mistrust about privacy data misuse differ across countries, depending on the chosen public communication strategy.
Studies in the social capital literature have documented two stylised facts: first, a decline in measures of social participation has occurred in many OECD countries. Second, and more recently, the success of social networking sites (SNSs) has resulted in a steep rise in online social participation. Our study adds to this body of research by conducting the first empirical assessment of how online networking affects two economically relevant aspects of social capital, i.e. trust and sociability. We address endogeneity in online networking by exploiting technological characteristics of the pre-e…
Do people trust social media? If so, why, in what contexts, and how does that trust impact their lives? Researchers, companies, and journalists alike have increasingly investigated these questions, which are fundamental to understanding social media interactions and their implications for society. However, trust in social media is a complex concept, and there is conflicting evidence about the antecedents and implications of trusting social media content, users, and platforms. More problematic is that we lack basic agreement as to what trust means in the context of social media. Addressing thes…
While social interactions are critical to understanding consumer behavior, the relationship between social and commerce networks has not been explored on a large scale. We analyze Taobao, a Chinese consumer marketplace that is the world's largest e-commerce website. What sets Taobao apart from its competitors is its integrated instant messaging tool, which buyers can use to ask sellers about products or ask other buyers for advice. In our study, we focus on how an individual's commercial transactions are embedded in their social graphs. By studying triads and the directed closure process, we q…
Recently, e-commerce has enjoyed the appearance of many novel opportunities created as a result of the increasing growth of social networks. Social commerce (s-commerce), an offspring of e-commerce, interconnects users and helps with the commerce process facilitated by social networks as well as other media. Uncertainty and trust are always an issue in any type of commerce and especially in s-commerce where, due to its nature, a higher level of risk and uncertainty exists. Despite the history for trust in virtual commercial transactions, there are a limited number of researches on the topic; a…
In combating the ongoing global health threat of the Covid-19 pandemic, decision-makers have to take actions based on a multitude of relevant health data with severe potential consequences for the affected patients. Because of their presumed advantages in handling and analyzing vast amounts of data, computer systems of automated decision-making (ADM) are implemented and substitute humans in decision-making processes. In this study, we focus on a specific application of ADM in contrast to human decision-making (HDM), namely the allocation of Covid-19 vaccines to the public. In particular, we el…
EPHE Paris（巴黎高等研究实践学院）；LIP6（巴黎第六大学计算机科学实验室）；Sorbonne Univ.（索邦大学）；UPMC Univ Paris 06（巴黎第六大学）；CNRS（法国国家科学研究中心）；Institut des Systèmes Intelligents et de Robotique (ISIR)（智能系统与机器人研究所）；Univ. de Lorraine（洛林大学）；INRIA（法国国家信息与自动化研究所）
To investigate the functional and social acceptance of a humanoid robot, we carried out an experimental study with 56 adult participants and the iCub robot. Trust in the robot has been considered as a main indicator of acceptance in decision-making tasks characterized by perceptual uncertainty (e.g., evaluating the weight of two objects) and socio-cognitive uncertainty (e.g., evaluating which is the most suitable item in a specific context), and measured by the participants' conformation to the iCub's answers to specific questions. In particular, we were interested in understanding whether spe…
Nowadays, acquisition of trustable information is increasingly important in both professional and private contexts. However, establishing what information is trustable and what is not, is a very challenging task. For example, how can information quality be reliably assessed? How can sources? credibility be fairly assessed? How can gatekeeping processes be found trustworthy when filtering out news and deciding ranking and priorities of traditional media? An Internet-based solution to a human-based ancient issue is being studied, and it is called Polidoxa, from Greek "poly", meaning "many" or "s…
The role of robots is expanding from tool to collaborator. Socially assistive robots (SARs) are an example of collaborative robots that assist humans in the real world. As robots enter our social sphere, unforeseen risks occur during human-robot interaction (HRI), as everyday human space is full of uncertainties. Risk introduces an element of trust, so understanding human trust in the robot is imperative to initiate and maintain interactions with robots over time. While many scholars have investigated the issue of human-robot trust, a significant portion of that discussion is rooted in the hum…
The ubiquitous presence of software in the products we use, together with Artificial Intelligence in these products, has led to an increasing need for consumer trust. Consumers often lose faith in products, and the lack of Trust propagates to the companies behind them. This is even more so in mission-critical systems such as autonomous vehicles and clinical support systems. This paper follows grounded theory principles to elicit knowledge related to Trust, Ethics, and Transparency. We approach these qualities as Non-Functional Requirements (NFRs), aiming to build catalogs to subsidize the cons…
Correct Yourself, Keep My Trust: How Self-Correction and Social Connection Shape Credibility in Social Chatbots
School of Computing National University of Singapore Singapore Singapore（计算学院新加坡国立大学新加坡新加坡）；Computer Science National University of Singapore Singapore Singapore（计算机科学新加坡国立大学新加坡新加坡）；National University of Singapore（新加坡国立大学）
Online dating is an increasingly thriving business which boasts billion-dollar revenues and attracts users in the tens of millions. Notwithstanding its popularity, online dating is not impervious to worrisome trust and privacy concerns raised by the disclosure of potentially sensitive data as well as the exposure to self-reported (and thus potentially misrepresented) information. Nonetheless, little research has, thus far, focused on how to enhance privacy and trustworthiness. In this paper, we report on a series of semi-structured interviews involving 20 participants, and show that users are …
The emergence of big data and Artificial Intelligence (AI) technology is reshaping the world. While the technological revolution improves the quality of our life, new concerns are triggered. The superhuman capability enables AI to outperform human workers in many data- and/or computing-intensive tasks. Also, digital superpowers are showing arrogance towards individuals, which erodes the trust foundation of the society. In this position paper, we suggest to construct trustworthy and safe communities based on a BLockchain-Enabled Social credits System (BLESS) that rewards the residents who commi…
We investigate how Simpson's paradox affects analysis of trends in social data. According to the paradox, the trends observed in data that has been aggregated over an entire population may be different from, and even opposite to, those of the underlying subgroups. Failure to take this effect into account can lead analysis to wrong conclusions. We present a statistical method to automatically identify Simpson's paradox in data by comparing statistical trends in the aggregate data to those in the disaggregated subgroups. We apply the approach to data from Stack Exchange, a popular question-answe…
