信任的动态本质:重新审视人机交互中的信任
The dynamic nature of trust: Trust in Human-Robot Interaction revisited
摘要:
机器人的角色正在从工具扩展到合作者。社会辅助机器人(SAR)是在现实世界中帮助人类的协作机器人的一个例子。随着机器人进入我们的社会领域,在人机交互(HRI)过程中会出现不可预见的风险,因为日常人类空间充满了不确定性。风险引入了信任的元素,因此了解人类对机器人的信任对于随着时间的推移启动和保持与机器人的交互至关重要。虽然许多学者已经研究了人与机器人之间的信任问题,但这一讨论的很大一部分都源于人与自动化交互的文献。由于机器人不再仅仅是工具,而是与人类共存的社会代理人,我们需要一个新的镜头来研究HRI中信任的纵向动态性质。在这份立场文件中,我们认为,专注于信任的动态本质作为一种新的调查将有助于我们更好地设计值得信赖的机器人。
英文摘要:
The role of robots is expanding from tool to collaborator. Socially assistive robots (SARs) are an example of collaborative robots that assist humans in the real world. As robots enter our social sphere, unforeseen risks occur during human-robot interaction (HRI), as everyday human space is full of uncertainties. Risk introduces an element of trust, so understanding human trust in the robot is imperative to initiate and maintain interactions with robots over time. While many scholars have investigated the issue of human-robot trust, a significant portion of that discussion is rooted in the human-automation interaction literature. As robots are no longer mere instruments, but social agents that co-exist with humans, we need a new lens to investigate the longitudinal dynamic nature of trust in HRI. In this position paper, we contend that focusing on the dynamic nature of trust as a new inquiry will help us better design trustworthy robots.
机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。