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arXiv 2603.03862cs.CL

评估LLMs在提供认知行为疗法中的有效性

Assessing the Effectiveness of LLMs in Delivering Cognitive Behavioral Therapy

Navdeep Singh Bedi, Ana-Maria Bucur, Noriko Kando, Fabio Crestani

AI总结:

本文评估了LLMs在模仿专业治疗师进行认知行为疗法方面的能力,发现其在生成对话和传达同理心方面存在局限。

摘要:

随着全球心理健康问题的持续上升,对可及且可扩展的治疗方案需求不断增加。许多人在目前寻求支持时使用大型语言模型(LLMs),尽管这些模型尚未经过验证用于咨询服务。在本文中,我们评估LLMs在模仿专业治疗师进行认知行为疗法(CBT)方面的能力。使用匿名化、转录的角色扮演会话,我们比较了两种方法:(1)仅生成的方法和(2)使用CBT指南的检索增强生成(RAG)方法。我们使用标准自然语言生成(NLG)指标、自然语言推理(NLI)和自动评分评估专有和开源模型的语言质量、语义连贯性和治疗忠实性。我们的结果表明,尽管LLMs可以生成CBT样对话,但它们在传达同理心和保持一致性方面存在局限。

英文摘要:

As mental health issues continue to rise globally, there is an increasing demand for accessible and scalable therapeutic solutions. Many individuals currently seek support from Large Language Models (LLMs), even though these models have not been validated for use in counseling services. In this paper, we evaluate LLMs' ability to emulate professional therapists practicing Cognitive Behavioral Therapy (CBT). Using anonymized, transcribed role-play sessions between licensed therapists and clients, we compare two approaches: (1) a generation-only method and (2) a Retrieval-Augmented Generation (RAG) approach using CBT guidelines. We evaluate both proprietary and open-source models for linguistic quality, semantic coherence, and therapeutic fidelity using standard natural language generation (NLG) metrics, natural language inference (NLI), and automated scoring for skills assessment. Our results indicate that while LLMs can generate CBT-like dialogues, they are limited in their ability to convey empathy and maintain consistency.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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