arXivDaily arXiv每日学术速递 周一至周五更新
​通知:联邦节假日调休:哥伦布日 / 原住民日(Columbus Day / Indigenous Peoples' Day),今日(13日)无更新。
arXiv 2410.13671cs.CL

HEALTH-PARIKSHA: 评估医疗聊天机器人在真实多语言环境中的RAG模型

HEALTH-PARIKSHA: Assessing RAG Models for Health Chatbots in Real-World Multilingual Settings

Microsoft(微软)

Varun Gumma, Ananditha Raghunath, Mohit Jain, Sunayana Sitaram

AI总结:

HEALTH-PARIKSHA研究评估了24个LLMs在真实多语言环境中的表现,发现印地语模型在印地语查询中表现不一,且事实准确性低于英语查询。

摘要:

评估大型语言模型(LLMs)的能力和局限性引起了广泛关注,但评估多个模型在真实场景中的表现仍然很少。多语言评估通常依赖于翻译基准,这些基准通常无法捕捉源语言中的语言和文化细微差别。本研究对24个LLMs在印度患者与医疗聊天机器人交互收集的现实数据上进行了广泛评估,数据涵盖印度英语和4种其他印地语系语言。我们采用统一的检索增强生成框架生成响应,这些响应通过自动化技术和人工评估者在四个与应用相关的具体指标上进行评估。我们发现模型在表现上差异显著,且经过指令调优的印地语模型在印地语查询上并不总能表现良好。此外,我们实证显示,印地语查询的响应事实准确性通常低于英语查询。最后,我们的定性工作表明,数据集中代码混合和文化相关的查询对评估模型构成了挑战。

英文摘要:

Assessing the capabilities and limitations of large language models (LLMs) has garnered significant interest, yet the evaluation of multiple models in real-world scenarios remains rare. Multilingual evaluation often relies on translated benchmarks, which typically do not capture linguistic and cultural nuances present in the source language. This study provides an extensive assessment of 24 LLMs on real world data collected from Indian patients interacting with a medical chatbot in Indian English and 4 other Indic languages. We employ a uniform Retrieval Augmented Generation framework to generate responses, which are evaluated using both automated techniques and human evaluators on four specific metrics relevant to our application. We find that models vary significantly in their performance and that instruction tuned Indic models do not always perform well on Indic language queries. Further, we empirically show that factual correctness is generally lower for responses to Indic queries compared to English queries. Finally, our qualitative work shows that code-mixed and culturally relevant queries in our dataset pose challenges to evaluated models.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

↑