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arXiv 2511.10787cs.CL

Sabiá:一款面向高等教育日常支持的生成式人工智能聊天机器人

Sabiá: Um Chatbot de Inteligência Artificial Generativa para Suporte no Dia a Dia do Ensino Superior

Guilherme Biava Rodrigues, Franciele Beal, Marlon Marcon, Alinne Cristinne Corrêa Souza, André Roberto Ortoncelli, Francisco Carlos Monteiro Souza, Rodolfo Adamshuk Silva

AI总结:

针对高校日常学术信息分散、学生获取不便的问题,提出开发结合GenAI与RAG的Sabiá聊天机器人,经测试评估筛选出性能适配的优质模型。

摘要:

学生常反映难以获取日常学术信息,这类信息通常分散在大量机构文档与网站中,信息碎片化会导致信息不明确,引发高校日常事务相关的信息混淆问题。本项目提出开发一款采用生成式人工智能(GenAI)与检索增强生成(RAG)技术的聊天机器人,以简化这类信息的获取流程。研究基于质量指标与LLM-as-a-Judge方法测试评估了多款GenAI模型,其中Gemini 2.0 Flash因质量与速度表现突出,Gemma 3n则凭借良好性能与开源特性表现优异。

英文摘要:

Students often report difficulties in accessing day-to-day academic information, which is usually spread across numerous institutional documents and websites. This fragmentation results in a lack of clarity and causes confusion about routine university information. This project proposes the development of a chatbot using Generative Artificial Intelligence (GenAI) and Retrieval-Augmented Generation (RAG) to simplify access to such information. Several GenAI models were tested and evaluated based on quality metrics and the LLM-as-a-Judge approach. Among them, Gemini 2.0 Flash stood out for its quality and speed, and Gemma 3n for its good performance and open-source nature.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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