Context: This study explores how software professionals identify and address biases in AI systems within the software industry, focusing on practical knowledge and real-world applications. Goal: We aimed to understand the strategies employed by practitioners to manage bias and their implications for fairness debt. Method: We used a qualitative research method, gathering insights from industry professionals through interviews and employing thematic analysis to explore the collected data. Findings: Professionals identify biases through discrepancies in model outputs, demographic inconsistencies, and issues with training data. They address these biases using strategies such as enhanced data management, model adjustments, crisis management, improving team diversity, and ethical analysis. Conclusion: Our paper presents initial evidence on addressing fairness debt and provides a foundation for developing structured guidelines to manage fairness-related issues in AI systems.
Context: Contemporary software development is typically conducted in dynamic, resource-scarce environments that are prone to the accumulation of technical debt. While this general phenomenon is acknowledged, what remains unknown is how technical debt specifically manifests in and affects software processes, and how the software development techniques employed accommodate or mitigate the presence of this debt. Objectives: We sought to draw on practitioner insights and experiences in order to classify the effects of agile method use on technical debt management. We explore the breadth of practit…
Technical debt denotes shortcuts taken during software development, mostly for the sake of expedience. When such shortcuts are admitted explicitly by developers (e.g., writing a TODO/Fixme comment), they are termed as Self-Admitted Technical Debt or SATD. There has been a fair amount of work studying SATD management in Open Source projects, but SATD in industry is relatively unexplored. At the same time, there is no work focusing on developers' perspectives towards SATD and its management. To address this, we conducted an exploratory case study in cooperation with an industrial partner to stud…
The technical debt (TD) metaphor describes actions made during various stages of software development that lead to a more costly future regarding system maintenance and evolution. According to recent studies, on average 25% of development effort is spent, i.e. wasted, on TD caused issues in software development organizations. However, further research is needed to investigate the relations between various software development activities and TD. The objective of this study is twofold. First, to get empirical insight on the understanding and the use of the TD concept in the IT industry. Second, …
When developing software, it is vitally important to keep the level of technical debt down since it is well established from several studies that technical debt can, e.g., lower the development productivity, decrease the developers' morale, and compromise the overall quality of the software. However, even if researchers and practitioners working in today's software development industry are quite familiar with the concept of technical debt and its related negative consequences, there has been no empirical research focusing specifically on how software managers actively communicate and manage th…
In the software development industry, technical debt is regarded as a critical issue in term of the negative consequences such as increased software development cost, low product quality, decreased maintainability, and slowed progress to the long-term success of developing software. However, despite the vast research contributions in technical debt management for software engineering, the idea of technical debt fails to provide a holistic consideration to include both IT and business aspects. Further, implementing an enterprise architecture (EA) project might not always be a success due to unc…
While Microservices promise several beneficial characteristics for sustainable long-term software evolution, little empirical research covers what concrete activities industry applies for the evolvability assurance of Microservices and how technical debt is handled in such systems. Since insights into the current state of practice are very important for researchers, we performed a qualitative interview study to explore applied evolvability assurance processes, the usage of tools, metrics, and patterns, as well as participants' reflections on the topic. In 17 semi-structured interviews, we disc…
Background. Software companies need to manage and refactor Technical Debt issues. Therefore, it is necessary to understand if and when refactoring Technical Debt should be prioritized with respect to developing features or fixing bugs. Objective. The goal of this study is to investigate the existing body of knowledge in software engineering to understand what Technical Debt prioritization approaches have been proposed in research and industry. Method. We conducted a Systematic Literature Review among 384 unique papers published until 2018, following a consolidated methodology applied in Softwa…
Technical debt is a metaphor used to convey the idea that doing things in a "quick and dirty" way when designing and constructing a software leads to a situation where one incurs more and more deferred future expenses. Similarly to financial debt, technical debt requires payment of interest in the form of the additional development effort that could have been avoided if the quick and dirty design choices have not been made. Technical debt applies to all the aspects of software development, spanning from initial requirements analysis to deployment, and software evolution. Technical debt is beco…
Technical Debt analysis is increasing in popularity as nowadays researchers and industry are adopting various tools for static code analysis to evaluate the quality of their code. Despite this, empirical studies on software projects are expensive because of the time needed to analyze the projects. In addition, the results are difficult to compare as studies commonly consider different projects. In this work, we propose the Technical Debt Dataset, a curated set of project measurement data from 33 Java projects from the Apache Software Foundation. In the Technical Debt Dataset, we analyzed all c…
Technical debt---design shortcuts taken to optimize for delivery speed---is a critical part of long-term software costs. Consequently, automatically detecting technical debt is a high priority for software practitioners. Software quality tool vendors have responded to this need by positioning their tools to detect and manage technical debt. While these tools bundle a number of rules, it is hard for users to understand which rules identify design issues, as opposed to syntactic quality. This is important, since previous studies have revealed the most significant technical debt is related to des…
Carnegie Mellon University（卡内基梅隆大学）；Microsoft Research（微软研究院）；University of Maryland（马里兰大学）
The potential for machine learning (ML) systems to amplify social inequities and unfairness is receiving increasing popular and academic attention. A surge of recent work has focused on the development of algorithmic tools to assess and mitigate such unfairness. If these tools are to have a positive impact on industry practice, however, it is crucial that their design be informed by an understanding of real-world needs. Through 35 semi-structured interviews and an anonymous survey of 267 ML practitioners, we conduct the first systematic investigation of commercial product teams' challenges and…
Machine Learning (ML) is an application of Artificial Intelligence (AI) that uses big data to produce complex predictions and decision-making systems, which would be challenging to obtain otherwise. To ensure the success of ML-enabled systems, it is essential to be aware of certain qualities of ML solutions (performance, transparency, fairness), known from a Requirement Engineering (RE) perspective as non-functional requirements (NFRs). However, when systems involve ML, NFRs for traditional software may not apply in the same ways; some NFRs may become more prominent or less important; NFRs may…
Warsaw University of Technology（华沙理工大学）；Faculty of Mathematics and Information Science（数学与信息科学学院）；Samsung Research & Development Institute（三星研发研究院）
The increasing amount of available data, computing power, and the constant pursuit for higher performance results in the growing complexity of predictive models. Their black-box nature leads to opaqueness debt phenomenon inflicting increased risks of discrimination, lack of reproducibility, and deflated performance due to data drift. To manage these risks, good MLOps practices ask for better validation of model performance and fairness, higher explainability, and continuous monitoring. The necessity of deeper model transparency appears not only from scientific and social domains, but also emer…
Quality aspects such as ethics, fairness, and transparency have been proven to be essential for trustworthy software systems. Explainability has been identified not only as a means to achieve all these three aspects in systems, but also as a way to foster users' sentiments of trust. Despite this, research has only marginally focused on the activities and practices to develop explainable systems. To close this gap, we recommend six core activities and associated practices for the development of explainable systems based on the results of a literature review and an interview study. First, we ide…
