arXivDaily arXiv每日学术速递 周一至周五更新
arXiv 2408.03091cs.IR

超越触发项的用户意图建模:为触发诱导推荐引入不确定性

Modeling User Intent Beyond Trigger: Incorporating Uncertainty for Trigger-Induced Recommendation

Jianxing Ma, Zhibo Xiao, Luwei Yang, Hansheng Xue, Xuanzhou Liu, Wen Jiang, Wei Ning, Guannan Zhang

AI总结:

本文针对触发诱导推荐中过度依赖触发项导致用户意图理解收敛的问题,提出深度不确定性意图网络 DUIN,通过显式意图利用、潜在意图探索和意图不确定性测量三个模块提升推荐性能,并在三个真实数据集及在线 A/B 测试中验证了其优越性。

摘要:

为了满足用户对沉浸式浏览体验的需求,众多电子商务平台提供了各种推荐场景,并重点关注触发诱导推荐(Trigger-Induced Recommendation, TIR)任务。然而,当前大多数 TIR 方法严重依赖触发项来理解用户意图,缺乏对用户意图更高层次的探索与利用(例如热门商品和互补商品),这可能导致对用户短期意图的理解过于收敛,并损害用户的长期购买体验。此外,用户的短期意图表现出不确定性,并受到浏览上下文和历史行为等多种因素的影响,这给用户意图建模带来了挑战。为了解决这些问题,我们提出了一种名为深度不确定性意图网络(Deep Uncertainty Intent Network, DUIN)的新模型,该模型包含三个核心模块:i) 显式意图利用模块,利用对比学习范式提取显式用户意图;ii) 潜在意图探索模块,通过利用商品之间的多视图关系探索潜在用户意图;iii) 意图不确定性测量模块,提供分布估计并捕捉与用户意图相关的不确定性。在三个真实世界数据集上的实验表明,与现有基线相比,DUIN 具有更优越的性能。值得注意的是,DUIN 已部署在我们电子商务平台的所有 TIR 场景中,在线 A/B 测试结果最终验证了其优越性。

英文摘要:

To cater to users' desire for an immersive browsing experience, numerous e-commerce platforms provide various recommendation scenarios, with a focus on Trigger-Induced Recommendation (TIR) tasks. However, the majority of current TIR methods heavily rely on the trigger item to understand user intent, lacking a higher-level exploration and exploitation of user intent (e.g., popular items and complementary items), which may result in an overly convergent understanding of users' short-term intent and can be detrimental to users' long-term purchasing experiences. Moreover, users' short-term intent shows uncertainty and is affected by various factors such as browsing context and historical behaviors, which poses challenges to user intent modeling. To address these challenges, we propose a novel model called Deep Uncertainty Intent Network (DUIN), comprising three essential modules: i) Explicit Intent Exploit Module extracting explicit user intent using the contrastive learning paradigm; ii) Latent Intent Explore Module exploring latent user intent by leveraging the multi-view relationships between items; iii) Intent Uncertainty Measurement Module offering a distributional estimation and capturing the uncertainty associated with user intent. Experiments on three real-world datasets demonstrate the superior performance of DUIN compared to existing baselines. Notably, DUIN has been deployed across all TIR scenarios in our e-commerce platform, with online A/B testing results conclusively validating its superiority.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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