Explainability of recommender systems has become essential to ensure users' trust and satisfaction. Various types of explainable recommender systems have been proposed including explainable graph-based recommender systems. This review paper discusses state-of-the-art approaches of these systems and categorizes them based on three aspects: learning methods, explaining methods, and explanation types. It also explores the commonly used datasets, explainability evaluation methods, and future directions of this research area. Compared with the existing review papers, this paper focuses on explainability based on graphs and covers the topics required for developing novel explainable graph-based recommender systems.
Rutgers University（罗格斯大学）；Renmin University of China（中国人民大学）
Explainable recommendation has shown its great advantages for improving recommendation persuasiveness, user satisfaction, system transparency, among others. A fundamental problem of explainable recommendation is how to evaluate the explanations. In the past few years, various evaluation strategies have been proposed. However, they are scattered in different papers, and there lacks a systematic and detailed comparison between them. To bridge this gap, in this paper, we comprehensively review the previous work, and provide different taxonomies for them according to the evaluation perspectives an…
AgenticRAG: Tool-Augmented Foundation Models for Zero-Shot Explainable Recommender Systems
Department of Software \& Microelectronics Peking University Beijing, China；Department of Software \& Microelectronics Peking University Beijing, China hangli\；Department of Software \& Microelectronics Peking University Beijing, China zehua\；Department of Software \& Microelectronics Peking University Beijing, China xiaofan\；Economic Law School China University of Political Science；School of Computer Science Peking University Beijing, China
University of Illinois Urbana Champaign（伊利诺伊大学香槟分校）；Instacart
With the prevalence of deep learning based embedding approaches, recommender systems have become a proven and indispensable tool in various information filtering applications. However, many of them remain difficult to diagnose what aspects of the deep models' input drive the final ranking decision, thus, they cannot often be understood by human stakeholders. In this paper, we investigate the dilemma between recommendation and explainability, and show that by utilizing the contextual features (e.g., item reviews from users), we can design a series of explainable recommender systems without sacr…
RecBundle: A Next-Generation Geometric Paradigm for Explainable Recommender Systems
Institute of Information Engineering, Chinese Academy of Sciences（中国科学院信息工程研究所）；School of Cyberspace Security, University of Chinese Academy of Sciences（中国科学院大学网络空间安全学院）
Texas A&M University（德克萨斯A&M大学）；University of Arizona（亚利桑那大学）；Samsung Research America（三星美国研究院）；Samsung Electronics（三星电子）
Recommender systems play a fundamental role in web applications in filtering massive information and matching user interests. While many efforts have been devoted to developing more effective models in various scenarios, the exploration on the explainability of recommender systems is running behind. Explanations could help improve user experience and discover system defects. In this paper, after formally introducing the elements that are related to model explainability, we propose a novel explainable recommendation model through improving the transparency of the representation learning process…
State of the art music recommender systems mainly rely on either matrix factorization-based collaborative filtering approaches or deep learning architectures. Deep learning models usually use metadata for content-based filtering or predict the next user interaction by learning from temporal sequences of user actions. Despite advances in deep learning for song recommendation, none has taken advantage of the sequential nature of songs by learning sequence models that are based on content. Aside from the importance of prediction accuracy, other significant aspects are important, such as explainab…
Recent work in recommender systems has emphasized the importance of fairness, with a particular interest in bias and transparency, in addition to predictive accuracy. In this paper, we focus on the state of the art pairwise ranking model, Bayesian Personalized Ranking (BPR), which has previously been found to outperform pointwise models in predictive accuracy, while also being able to handle implicit feedback. Specifically, we address two limitations of BPR: (1) BPR is a black box model that does not explain its outputs, thus limiting the user's trust in the recommendations, and the analyst's …
University of New South Wales（新南威尔士大学）；University of Technology Sydney（悉尼科技大学）；Data61, CSIRO（澳大利亚联邦科学与工业研究组织数据61研究所）
A significant remaining challenge for existing recommender systems is that users may not trust the recommender systems for either lack of explanation or inaccurate recommendation results. Thus, it becomes critical to embrace a trustworthy recommender system. This survey provides a systemic summary of three categories of trust-aware recommender systems: social-aware recommender systems that leverage users' social relationships; robust recommender systems that filter untruthful noises (e.g., spammers and fake information) or enhance attack resistance; explainable recommender systems that provide…
The emerging meta- and multi-verse landscape is yet another step towards the more prevalent use of already ubiquitous online markets. In such markets, recommender systems play critical roles by offering items of interest to the users, thereby narrowing down a vast search space that comprises hundreds of thousands of products. Recommender systems are usually designed to learn common user behaviors and rely on them for inference. This approach, while effective, is oblivious to subtle idiosyncrasies that differentiate humans from each other. Focusing on this observation, we propose an architectur…
Insight Centre for Data Analytics（洞察数据分析中心）；University College Dublin（都柏林大学学院）；Aalborg University（奥尔堡大学）
An important task for a recommender system to provide interpretable explanations for the user. This is important for the credibility of the system. Current interpretable recommender systems tend to focus on certain features known to be important to the user and offer their explanations in a structured form. It is well known that user generated reviews and feedback from reviewers have strong leverage over the users' decisions. On the other hand, recent text generation works have been shown to generate text of similar quality to human written text, and we aim to show that generated text can be s…
Modelling mix-and-match relationships among fashion items has become increasingly demanding yet challenging for modern E-commerce recommender systems. When performing clothes matching, most existing approaches leverage the latent visual features extracted from fashion item images for compatibility modelling, which lacks explainability of generated matching results and can hardly convince users of the recommendations. Though recent methods start to incorporate pre-defined attribute information (e.g., colour, style, length, etc.) for learning item representations and improving the model interpre…
University of Qom（库姆大学）；RWTH Aachen University（亚琛工业大学）
Considering processes of a business in a recommender system is highly advantageous. Although most studies in the business process analysis domain are of descriptive and predictive nature, the feasibility of constructing a process-aware recommender system is assessed in a few works. One reason can be the lack of knowledge on process mining potential for recommendation problems. Therefore, this paper aims to identify and analyze the published studies on process-aware recommender system techniques in business process management and process mining domain. A systematic review was conducted on 33 ac…
University of Klagenfurt（克拉根福大学）；TU Dortmund（多特蒙德工业大学）
Recommender Systems are nowadays successfully used by all major web sites (from e-commerce to social media) to filter content and make suggestions in a personalized way. Academic research largely focuses on the value of recommenders for consumers, e.g., in terms of reduced information overload. To what extent and in which ways recommender systems create business value is, however, much less clear, and the literature on the topic is scattered. In this research commentary, we review existing publications on field tests of recommender systems and report which business-related performance measures…
Recommender systems use algorithms to provide users with product or service recommendations. Recently, these systems have been using machine learning algorithms from the field of artificial intelligence. However, choosing a suitable machine learning algorithm for a recommender system is difficult because of the number of algorithms described in the literature. Researchers and practitioners developing recommender systems are left with little information about the current approaches in algorithm usage. Moreover, the development of a recommender system using a machine learning algorithm often has…
School of Computer Science and Technology, Harbin Institute of Technology（哈尔滨工业大学计算机科学与技术学院）；The 1st Affiliated Hospital of Harbin Medical University（哈尔滨医科大学附属第一医院）
Recommender systems have fulfilled an important role in everyday life. Recommendations such as news by Google, videos by Netflix, goods by e-commerce providers, etc. have heavily changed everyones lifestyle. Health domains contain similar decision-making problems such as what to eat, how to exercise, and what is the proper medicine for a patient. Recently, studies focused on recommender systems to solve health problems have attracted attention. In this paper, we review aspects of health recommender systems including interests, methods, evaluation, future challenges and trend issues. We find th…
Conference paper assignment, i.e., the task of assigning paper submissions to reviewers, presents multi-faceted issues for recommender systems research. Besides the traditional goal of predicting `who likes what?', a conference management system must take into account aspects such as: reviewer capacity constraints, adequate numbers of reviews for papers, expertise modeling, conflicts of interest, and an overall distribution of assignments that balances reviewer preferences with conference objectives. Among these, issues of modeling preferences and tastes in reviewing have traditionally been st…
The number of reviews on Amazon has grown significantly over the years. Customers who made purchases on Amazon provide reviews by rating the product from 1 to 5 stars and sharing a text summary of their experience and opinion of the product. The ratings of a product are averaged to provide an overall product rating. We analyzed what ratings score customers give to a specific product (a music track) in order to build a recommender model for digital music tracks on Amazon. We test various traditional models along with our proposed deep neural network (DNN) architecture to predict the reviews rat…
Macquarie University（麦考瑞大学）；DeepBlue Academy of Sciences（深蓝科学院）；Tongji University（同济大学）；University of Science and Technology of China（中国科学技术大学）；University of Technology Sydney（悉尼科技大学）；Free University of Bozen-Bolzano（博岑-博尔扎诺自由大学）；University of Illinons at Chicago（伊利诺伊大学芝加哥分校）
Recent years have witnessed the fast development of the emerging topic of Graph Learning based Recommender Systems (GLRS). GLRS employ advanced graph learning approaches to model users' preferences and intentions as well as items' characteristics for recommendations. Differently from other RS approaches, including content-based filtering and collaborative filtering, GLRS are built on graphs where the important objects, e.g., users, items, and attributes, are either explicitly or implicitly connected. With the rapid development of graph learning techniques, exploring and exploiting homogeneous …
University of Texas, Houston（休斯顿大学）；University of Illinois Urbana-Champaign（伊利诺伊大学厄巴纳-香槟分校）；University at Buffalo（布法罗大学）
Assigning qualified, unbiased and interested reviewers to paper submissions is vital for maintaining the integrity and quality of the academic publishing system and providing valuable reviews to authors. However, matching thousands of submissions with thousands of potential reviewers within a limited time is a daunting challenge for a conference program committee. Prior efforts based on topic modeling have suffered from losing the specific context that help define the topics in a publication or submission abstract. Moreover, in some cases, topics identified are difficult to interpret. We propo…
Competence Center Machine Learning Rhine-Ruhr（莱茵-鲁尔机器学习能力中心）；University of Bonn（波恩大学）；Fraunhofer Center for Machine Learning（弗劳恩霍夫机器学习中心）；Fraunhofer IAIS（弗劳恩霍夫智能分析与信息系统研究所）；Berlin Center for Machine Learning（柏林机器学习中心）；TU Berlin（柏林工业大学）
Just as user preferences change with time, item reviews also reflect those same preference changes. In a nutshell, if one is to sequentially incorporate review content knowledge into recommender systems, one is naturally led to dynamical models of text. In the present work we leverage the known power of reviews to enhance rating predictions in a way that (i) respects the causality of review generation and (ii) includes, in a bidirectional fashion, the ability of ratings to inform language review models and vice-versa, language representations that help predict ratings end-to-end. Moreover, our…
Most of the existing recommender systems are based only on the rating data, and they ignore other sources of information that might increase the quality of recommendations, such as textual reviews, or user and item characteristics. Moreover, the majority of those systems are applicable only on small datasets (with thousands of observations) and are unable to handle large datasets (with millions of observations). We propose a recommender algorithm that combines a rating modelling technique (i.e., Latent Factor Model) with a topic modelling method based on textual reviews (i.e., Latent Dirichlet…
Filter Bubbles in Recommender Systems: Fact or Fallacy -- A Systematic Review
Mohamed bin Zayed University of Artificial Intelligence（穆罕默德·本·扎耶德人工智能大学）；Aligarh Muslim University（阿里格尔穆斯林大学）；Jamia Hamdard University（贾米亚·哈姆达德大学）；University of Essex（埃塞克斯大学）；Edinburgh Napier University（爱丁堡龙比亚大学）；University of Dubai（迪拜大学）；University of Sharjah（沙迦大学）；De Montfort University（德蒙福特大学）
Selecting the best scientific venue (i.e., conference/journal) for the submission of a research article constitutes a multifaceted challenge. Important aspects to consider are the suitability of research topics, a venue's prestige, and the probability of acceptance. The selection problem is exacerbated through the continuous emergence of additional venues. Previously proposed approaches for supporting authors in this process rely on complex recommender systems, e.g., based on Word2Vec or TextCNN. These, however, often elude an explanation for their recommendations. In this work, we propose an …
Politecnico di Torino（都灵理工大学）；Department of Control and Computer Engineering, Politecnico di Torino（都灵理工大学控制与计算机工程系）
Recommender systems are software tools used to generate and provide suggestions for items and other entities to the users by exploiting various strategies. Hybrid recommender systems combine two or more recommendation strategies in different ways to benefit from their complementary advantages. This systematic literature review presents the state of the art in hybrid recommender systems of the last decade. It is the first quantitative review work completely focused in hybrid recommenders. We address the most relevant problems considered and present the associated data mining and recommendation …
Universiti Kebangsaan Malaysia（马来西亚国民大学）；Taiz University（塔伊兹大学）
Recommender system has been proven to be significantly crucial in many fields and is widely used by various domains. Most of the conventional recommender systems rely on the numeric rating given by a user to reflect his opinion about a consumed item; however, these ratings are not available in many domains. As a result, a new source of information represented by the user-generated reviews is incorporated in the recommendation process to compensate for the lack of these ratings. The reviews contain prosperous and numerous information related to the whole item or a specific feature that can be e…
Fudan University（复旦大学）；Microsoft Research Asia（微软亚洲研究院）
Recent recommender systems aim to provide not only accurate recommendations but also explanations that help users understand them better. However, most existing explainable recommendations only consider the importance of content in reviews, such as words or aspects, and ignore the ordering relationship among them. This oversight neglects crucial ordering dimensions in the human decision-making process, leading to suboptimal performance. Therefore, in this paper, we propose Aspect Order Tree-based (AOTree) explainable recommendation method, inspired by the Order Effects Theory from cognitive an…
Universidade Federal do Rio Grande do Sul (UFRGS)（南里奥格兰德联邦大学）；TU Dortmund（多特蒙德工业大学）
With the recent advances in the field of artificial intelligence, an increasing number of decision-making tasks are delegated to software systems. A key requirement for the success and adoption of such systems is that users must trust system choices or even fully automated decisions. To achieve this, explanation facilities have been widely investigated as a means of establishing trust in these systems since the early years of expert systems. With today's increasingly sophisticated machine learning algorithms, new challenges in the context of explanations, accountability, and trust towards such…
Bias Mitigation for AI-Feedback Loops in Recommender Systems: A Systematic Literature Review and Taxonomy
Technical University of Munich Munich Germany；Technical University of Munich \& Fraunhofer Gesellschaft Munich Germany；Technical University of Munich；Technical University of Munich \& Fraunhofer Gesellschaft
A Review of Modern Recommender Systems Using Generative Models (Gen-RecSys)
Polytechnic University of Bari（巴里理工大学）；University of California（加利福尼亚大学）；University of Toronto（多伦多大学）；Amazon（亚马逊公司）；Bespoke Labs；University of Edinburgh（爱丁堡大学）；University of Exeter（埃克塞特大学）；LMU Munich（慕尼黑大学）
The Importance of Causality in Decision Making: A Perspective on Recommender Systems
Free University of Bozen-Bolzano（波尔扎诺自由大学）；University of Milano-Bicocca（米兰比可卡大学）；F. Hoffmann - La Roche Ltd（F. Hoffmann - 罗氏公司）；University of Klagenfurt（克拉根福大学）
Most accurate recommender systems are black-box models, hiding the reasoning behind their recommendations. Yet explanations have been shown to increase the user's trust in the system in addition to providing other benefits such as scrutability, meaning the ability to verify the validity of recommendations. This gap between accuracy and transparency or explainability has generated an interest in automated explanation generation methods. Restricted Boltzmann Machines (RBM) are accurate models for CF that also lack interpretability. In this paper, we focus on RBM based collaborative filtering rec…
Institute of Computing Technology, CAS（中国科学院计算技术研究所）；Hong Kong University of Science and Technology（香港科技大学）；University of Chinese Academy of Sciences（中国科学院大学）；University of Science and Technology of China（中国科学技术大学）；Baidu Talent Intelligence Center, Baidu Inc.（百度人才智能中心（百度公司））；Business Intelligence Lab, Baidu Research（百度研究院商业智能实验室）；Microsoft Research Asia（微软亚洲研究院）
To solve the information explosion problem and enhance user experience in various online applications, recommender systems have been developed to model users preferences. Although numerous efforts have been made toward more personalized recommendations, recommender systems still suffer from several challenges, such as data sparsity and cold start. In recent years, generating recommendations with the knowledge graph as side information has attracted considerable interest. Such an approach can not only alleviate the abovementioned issues for a more accurate recommendation, but also provide expla…
