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arXiv 2403.09232cs.AI
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为业务流程结果预测生成可行且合理的反事实解释

Generating Feasible and Plausible Counterfactual Explanations for Outcome Prediction of Business Processes

Research Centre for Information Systems Engineering (LIRIS)(信息系统工程研究中心(LIRIS));KU Leuven(鲁汶大学);School of Information Systems(信息系统学院);Queensland University of Technology(昆士兰科技大学);Human Technology Institute(人类技术研究所);University of Technology Sydney(悉尼科技大学)

Alexander Stevens, Chun Ouyang, Johannes De Smedt, Catarina Moreira

AI总结:

本文提出数据驱动方法REVISEDplus,通过限制反事实在高密度数据区域并利用Declare模板学习序列模式,为业务流程预测生成可行且合理的反事实解释。

摘要:

近年来,各种机器学习和深度学习架构已成功引入预测性流程分析领域。然而,这些算法固有的不透明性对人类决策者构成了重大挑战,阻碍了他们理解预测背后推理的能力。这一日益增长的担忧促使了反事实解释的引入,这些解释被设计为人类可理解的“假设”场景,为不良预测背后的决策过程提供更清晰的见解。然而,在生成反事实解释时,处理预测性流程分析中通常使用的(业务)流程案例的序列性质会遇到特定挑战。我们的论文通过引入一种数据驱动的方法REVISEDplus来应对这一挑战,以生成更可行且合理的反事实解释。首先,我们限制反事实算法生成位于流程数据高密度区域内的反事实,确保所提出的反事实在观察到的流程数据分布内是现实且可行的。此外,我们通过利用Declare语言模板学习流程案例中活动之间的序列模式来确保合理性。最后,我们评估定义反事实有效性的属性。

英文摘要:

In recent years, various machine and deep learning architectures have been successfully introduced to the field of predictive process analytics. Nevertheless, the inherent opacity of these algorithms poses a significant challenge for human decision-makers, hindering their ability to understand the reasoning behind the predictions. This growing concern has sparked the introduction of counterfactual explanations, designed as human-understandable what if scenarios, to provide clearer insights into the decision-making process behind undesirable predictions. The generation of counterfactual explanations, however, encounters specific challenges when dealing with the sequential nature of the (business) process cases typically used in predictive process analytics. Our paper tackles this challenge by introducing a data-driven approach, REVISEDplus, to generate more feasible and plausible counterfactual explanations. First, we restrict the counterfactual algorithm to generate counterfactuals that lie within a high-density region of the process data, ensuring that the proposed counterfactuals are realistic and feasible within the observed process data distribution. Additionally, we ensure plausibility by learning sequential patterns between the activities in the process cases, utilising Declare language templates. Finally, we evaluate the properties that define the validity of counterfactuals.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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