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arXiv 2305.02201cs.CY
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教育领域中的ChatGPT:社交媒体上担忧与顾虑的话语分析

ChatGPT in education: A discourse analysis of worries and concerns on social media

Lingyao Li, Zihui Ma, Lizhou Fan, Sanggyu Lee, Huizi Yu, Libby Hemphill

AI总结:

本研究通过基于BERT的主题建模和社会网络分析Twitter数据,梳理出教育场景中使用ChatGPT的五类核心顾虑,明确了参与讨论的主力用户群体,为多利益相关方提供政策与实践启示,倡导教育领域AI的伦理合规使用。

摘要:

生成式AI模型的快速发展为教育领域带来了新机遇,但我们必须认识到并应对其使用过程中可能出现的潜在风险与顾虑。本研究分析了Twitter数据,以明确与教育场景中使用ChatGPT相关的核心顾虑。我们采用基于BERT的主题建模开展话语分析,并通过社会网络分析识别对话中的有影响力用户。尽管Twitter用户总体上对ChatGPT的使用持积极态度,但他们的顾虑集中在五个具体类别:学术诚信、对学习成果与技能发展的影响、功能局限性、政策与社会顾虑,以及劳动力挑战。研究还发现,科技、教育和媒体领域的用户常参与相关讨论,其中教育和科技领域的个人用户主导了顾虑相关的讨论。基于这些发现,本研究为政策制定者、科技企业与个人、教育工作者以及媒体机构提供了若干启示。综上,本研究强调了在教育领域负责任且合乎伦理地使用AI的重要性,并指出各利益相关方需协作规范AI政策。

英文摘要:

The rapid advancements in generative AI models present new opportunities in the education sector. However, it is imperative to acknowledge and address the potential risks and concerns that may arise with their use. We analyzed Twitter data to identify key concerns related to the use of ChatGPT in education. We employed BERT-based topic modeling to conduct a discourse analysis and social network analysis to identify influential users in the conversation. While Twitter users generally ex-pressed a positive attitude towards the use of ChatGPT, their concerns converged to five specific categories: academic integrity, impact on learning outcomes and skill development, limitation of capabilities, policy and social concerns, and workforce challenges. We also found that users from the tech, education, and media fields were often implicated in the conversation, while education and tech individual users led the discussion of concerns. Based on these findings, the study provides several implications for policymakers, tech companies and individuals, educators, and media agencies. In summary, our study underscores the importance of responsible and ethical use of AI in education and highlights the need for collaboration among stakeholders to regulate AI policy.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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