Personalized recommendations have become a common feature of modern online services, including most major e-commerce sites, media platforms and social networks. Today, due to their high practical relevance, research in the area of recommender systems is flourishing more than ever. However, with the new application scenarios of recommender systems that we observe today, constantly new challenges arise as well, both in terms of algorithmic requirements and with respect to the evaluation of such systems. In this paper, we first provide an overview of the traditional formulation of the recommendation problem. We then review the classical algorithmic paradigms for item retrieval and ranking and elaborate how such systems can be evaluated. Afterwards, we discuss a number of recent developments in recommender systems research, including research on session-based recommendation, biases in recommender systems, and questions regarding the impact and value of recommender systems in practice.
Collaborative Personalized Web Recommender System using Entropy based Similarity Measure
Acharya Narender Dev College, University of Delhi（德里大学阿查里亚·纳伦德拉·德夫学院）；Swami Sharaddhanand College, University of Delhi（德里大学斯瓦米·沙拉德南德学院）；University of Delhi（德里大学）；Atma Ram Sanatam Dharam College, University of Delhi（德里大学阿特马·拉姆·萨纳坦·达拉姆学院）
University of Southern California（南加州大学）；University College London（伦敦大学学院）；Polytechnic University of Bari（巴里理工大学）
Recently, there has been a rising awareness that when machine learning (ML) algorithms are used to automate choices, they may treat/affect individuals unfairly, with legal, ethical, or economic consequences. Recommender systems are prominent examples of such ML systems that assist users in making high-stakes judgments. A common trend in the previous literature research on fairness in recommender systems is that the majority of works treat user and item fairness concerns separately, ignoring the fact that recommender systems operate in a two-sided marketplace. In this work, we present an optimi…
Recommender systems are gaining increasing and critical impacts on human and society since a growing number of users use them for information seeking and decision making. Therefore, it is crucial to address the potential unfairness problems in recommendations. Just like users have personalized preferences on items, users' demands for fairness are also personalized in many scenarios. Therefore, it is important to provide personalized fair recommendations for users to satisfy their personalized fairness demands. Besides, previous works on fair recommendation mainly focus on association-based fai…
AgentRecBench: Benchmarking LLM Agent-based Personalized Recommender Systems
Tsinghua University（清华大学）；The Hong Kong University of Science and Technology (Guangzhou)（香港科学与技术大学（广州））；University of Science and Technology of China（中国科学技术大学）；National University of Singapore（新加坡国立大学）
Recommender systems have been successfully used in many domains with the help of machine learning algorithms. However, such applications tend to use multi-dimensional user data, which has raised widespread concerns about the breach of users privacy. Meanwhile, wearable technologies have enabled users to collect fitness-related data through embedded sensors to monitor their conditions or achieve personalized fitness goals. In this paper, we propose a novel privacy-aware personalized fitness recommender system. We introduce a multi-level deep learning framework that learns important features fro…
Hong Kong University of Science and Technology（香港科技大学）；Clustar；Peking University（北京大学）；Fuzhou University（福州大学）
Federated recommendation addresses the data silo and privacy problems altogether for recommender systems. Current federated recommender systems mainly utilize cryptographic or obfuscation methods to protect the original ratings from leakage. However, the former comes with extra communication and computation costs, and the latter damages model accuracy. Neither of them could simultaneously satisfy the real-time feedback and accurate personalization requirements of recommender systems. In this paper, we proposed federated masked matrix factorization (FedMMF) to protect the data privacy in federa…
Recommender systems are facing scrutiny because of their growing impact on the opportunities we have access to. Current audits for fairness are limited to coarse-grained parity assessments at the level of sensitive groups. We propose to audit for envy-freeness, a more granular criterion aligned with individual preferences: every user should prefer their recommendations to those of other users. Since auditing for envy requires to estimate the preferences of users beyond their existing recommendations, we cast the audit as a new pure exploration problem in multi-armed bandits. We propose a sampl…
Modern recommender systems model people and items by discovering or `teasing apart' the underlying dimensions that encode the properties of items and users' preferences toward them. Critically, such dimensions are uncovered based on user feedback, often in implicit form (such as purchase histories, browsing logs, etc.); in addition, some recommender systems make use of side information, such as product attributes, temporal information, or review text. However one important feature that is typically ignored by existing personalized recommendation and ranking methods is the visual appearance of …
Learning to rank is an effective recommendation approach since its introduction around 2010. Famous algorithms such as Bayesian Personalized Ranking and Collaborative Less is More Filtering have left deep impact in both academia and industry. However, most learning to rank approaches focus on improving technical accuracy metrics such as AUC, MRR and NDCG. Other evaluation metrics of recommender systems like fairness have been largely overlooked until in recent years. In this paper, we propose a new learning to rank algorithm named Pareto Pairwise Ranking. We are inspired by the idea of Bayesia…
Ranking is a core task in recommender systems, which aims at providing an ordered list of items to users. Typically, a ranking function is learned from the labeled dataset to optimize the global performance, which produces a ranking score for each individual item. However, it may be sub-optimal because the scoring function applies to each item individually and does not explicitly consider the mutual influence between items, as well as the differences of users' preferences or intents. Therefore, we propose a personalized re-ranking model for recommender systems. The proposed re-ranking model ca…
Cornell University（康奈尔大学）；University of California, Los Angeles（加利福尼亚大学洛杉矶分校）；Weill Cornell Medical College（威尔康奈尔医学院）
Nutrient-based meal recommendations have the potential to help individuals prevent or manage conditions such as diabetes and obesity. However, learning people's food preferences and making recommendations that simultaneously appeal to their palate and satisfy nutritional expectations are challenging. Existing approaches either only learn high-level preferences or require a prolonged learning period. We propose Yum-me, a personalized nutrient-based meal recommender system designed to meet individuals' nutritional expectations, dietary restrictions, and fine-grained food preferences. Yum-me enab…
Stony Brook University（石溪大学）；Microsoft Research NYC（微软研究院纽约分院）；Texas A&M University（德州农工大学）；University of Virginia（弗吉尼亚大学）
In an era of countless content offerings, recommender systems alleviate information overload by providing users with personalized content suggestions. Due to the scarcity of explicit user feedback, modern recommender systems typically optimize for the same fixed combination of implicit feedback signals across all users. However, this approach disregards a growing body of work highlighting that (i) implicit signals can be used by users in diverse ways, signaling anything from satisfaction to active dislike, and (ii) different users communicate preferences in different ways. We propose applying …
Searching for and making decisions about products is becoming increasingly easier in the e-commerce space, thanks to the evolution of recommender systems. Personalization and recommender systems have gone hand-in-hand to help customers fulfill their shopping needs and improve their experiences in the process. With the growing adoption of conversational platforms for shopping, it has become important to build personalized models at scale to handle the large influx of data and perform inference in real-time. In this work, we present an end-to-end machine learning system for personalized conversa…
A recommender system generates personalized recommendations for a user by computing the preference score of items, sorting the items according to the score, and filtering top-K items with high scores. While sorting and ranking items are integral for this recommendation procedure, it is nontrivial to incorporate them in the process of end-to-end model training since sorting is nondifferentiable and hard to optimize with gradient descent. This incurs the inconsistency issue between existing learning objectives and ranking metrics of recommenders. In this work, we present DRM (differentiable rank…
In the WWW (World Wide Web), dynamic development and spread of data has resulted a tremendous amount of information available on the Internet, yet user is unable to find relevant information in a short span of time. Consequently, a system called recommendation system developed to help users find their infromation with ease through their browsing activities. In other words, recommender systems are tools for interacting with large amount of information that provide personalized view for prioritizing items likely to be of keen for users. They have developed over the years in artificial intelligen…
Personalized recommendation algorithms learn a user's preference for an item by measuring a distance/similarity between them. However, some of the existing recommendation models (e.g., matrix factorization) assume a linear relationship between the user and item. This approach limits the capacity of recommender systems, since the interactions between users and items in real-world applications are much more complex than the linear relationship. To overcome this limitation, in this paper, we design and propose a deep learning framework called Signed Distance-based Deep Memory Recommender, which c…
Pohang University of Science and Technology（浦项科技大学）；Korea Advanced Institute of Science and Technology（韩国高等科学技术研究院）
Sequential recommender systems have shown effective suggestions by capturing users' interest drift. There have been two groups of existing sequential models: user- and item-centric models. The user-centric models capture personalized interest drift based on each user's sequential consumption history, but do not explicitly consider whether users' interest in items sustains beyond the training time, i.e., interest sustainability. On the other hand, the item-centric models consider whether users' general interest sustains after the training time, but it is not personalized. In this work, we propo…
The emerging meta- and multi-verse landscape is yet another step towards the more prevalent use of already ubiquitous online markets. In such markets, recommender systems play critical roles by offering items of interest to the users, thereby narrowing down a vast search space that comprises hundreds of thousands of products. Recommender systems are usually designed to learn common user behaviors and rely on them for inference. This approach, while effective, is oblivious to subtle idiosyncrasies that differentiate humans from each other. Focusing on this observation, we propose an architectur…
Nara Institute of Science and Technology（奈良先端科学技术大学院大学）
A conversational recommender system (CRS) is a practical application for item recommendation through natural language conversation. Such a system estimates user interests for appropriate personalized recommendations. Users sometimes have various interests in different categories or genres, but existing studies assume a unique user interest that can be covered by closely related items. In this work, we propose to model such multiple user interests in CRS. We investigated its effects in experiments using the ReDial dataset and found that the proposed method can recommend a wider variety of items…
University of Klagenfurt（克拉根福大学）；TU Dortmund（多特蒙德工业大学）
Recommender Systems are nowadays successfully used by all major web sites (from e-commerce to social media) to filter content and make suggestions in a personalized way. Academic research largely focuses on the value of recommenders for consumers, e.g., in terms of reduced information overload. To what extent and in which ways recommender systems create business value is, however, much less clear, and the literature on the topic is scattered. In this research commentary, we review existing publications on field tests of recommender systems and report which business-related performance measures…
Recommender systems (RSs) employ user-item feedback, e.g., ratings, to match customers to personalized lists of products. Approaches to top-k recommendation mainly rely on Learning-To-Rank algorithms and, among them, the most widely adopted is Bayesian Personalized Ranking (BPR), which bases on a pair-wise optimization approach. Recently, BPR has been found vulnerable against adversarial perturbations of its model parameters. Adversarial Personalized Ranking (APR) mitigates this issue by robustifying BPR via an adversarial training procedure. The empirical improvements of APR's accuracy perfor…
EU Cloud R&D Center of Helsinki（赫尔辛基欧盟云研发中心）；Huawei Technologies（华为技术有限公司）
The increasing interest in user privacy is leading to new privacy preserving machine learning paradigms. In the Federated Learning paradigm, a master machine learning model is distributed to user clients, the clients use their locally stored data and model for both inference and calculating model updates. The model updates are sent back and aggregated on the server to update the master model then redistributed to the clients. In this paradigm, the user data never leaves the client, greatly enhancing the user' privacy, in contrast to the traditional paradigm of collecting, storing and processin…
Co-Authoring the Self: A Human-AI Interface for Interest Reflection in Recommenders
Grouplens Research, University of Minnesota（Grouplens研究院、明尼苏达大学）；Department of Computer Science and Engineering, University of Minnesota（计算机科学与工程系、明尼苏达大学）
University of California, San Diego（加利福尼亚大学圣迭戈分校）；Twitter（推特公司）
Recommender systems trained in a continuous learning fashion are plagued by the feedback loop problem, also known as algorithmic bias. This causes a newly trained model to act greedily and favor items that have already been engaged by users. This behavior is particularly harmful in personalised ads recommendations, as it can also cause new campaigns to remain unexplored. Exploration aims to address this limitation by providing new information about the environment, which encompasses user preference, and can lead to higher long-term reward. In this work, we formulate a display advertising recom…
Many recommender systems suffer from popularity bias: popular items are recommended frequently while less popular, niche products, are recommended rarely or not at all. However, recommending the ignored products in the `long tail' is critical for businesses as they are less likely to be discovered. In this paper, we introduce a personalized diversification re-ranking approach to increase the representation of less popular items in recommendations while maintaining acceptable recommendation accuracy. Our approach is a post-processing step that can be applied to the output of any recommender sys…
Ubiquitous personalized recommender systems are built to achieve two seemingly conflicting goals, to serve high quality content tailored to individual user's taste and to adapt quickly to the ever changing environment. The former requires a complex machine learning model that is trained on a large amount of data; the latter requires frequent update to the model. We present an incremental learning solution to provide both the training efficiency and the model quality. Our solution is based on sequential Bayesian update and quadratic approximation. Our focus is on large-scale personalized logist…
Recommender Systems (RSs) have become increasingly important in many application domains, such as digital marketing. Conventional RSs often need to collect users' data, centralize them on the server-side, and form a global model to generate reliable recommendations. However, they suffer from two critical limitations: the personalization problem that the RSs trained traditionally may not be customized for individual users, and the privacy problem that directly sharing user data is not encouraged. We propose Personalized Federated Recommender Systems (PersonalFR), which introduces a personalized…
Recommender systems are a class of machine learning algorithms that provide relevant recommendations to a user based on the user's interaction with similar items or based on the content of the item. In settings where the content of the item is to be preserved, a content-based approach would be beneficial. This paper aims to highlight the advantages of the content-based approach through learned embeddings and leveraging these advantages to provide better and personalised movie recommendations based on user preferences to various movie features such as genre and keyword tags.
Users of industrial recommender systems are normally suggesteda list of items at one time. Ideally, such list-wise recommendationshould provide diverse and relevant options to the users. However, in practice, list-wise recommendation is implemented as top-N recommendation. Top-N recommendation selects the first N items from candidates to display. The list is generated by a ranking function, which is learned from labeled data to optimize accuracy.However, top-N recommendation may lead to suboptimal, as it focuses on accuracy of each individual item independently and overlooks mutual influence b…
Recommendation for new users, also called user cold start, has been a well-recognized challenge for online recommender systems. Most existing methods view the crux as the lack of initial data. However, in this paper, we argue that there are neglected problems: 1) New users' behaviour follows much different distributions from regular users. 2) Although personalized features are involved, heavily imbalanced samples prevent the model from balancing new/regular user distributions, as if the personalized features are overwhelmed. We name the problem as the "submergence" of personalization. To tackl…
This paper presents Fiducia, a food review system involving a pipeline which processes restaurant-related reviews obtained from Zomato (India's largest restaurant search and discovery service). Fiducia is specific to popular cafe food items and manages to identify relevant information pertaining to each item separately in the reviews. It uses a sentiment check on these pieces of text and accordingly suggests an appropriate restaurant for the particular item depending on user-item and item-item similarity. Experimental results show that the sentiment analyzer module of Fiducia achieves an accur…
New York University（纽约大学）；Alibaba Youku Cognitive and Intelligent Lab（阿里巴巴优酷认知与智能实验室）
Classical recommender system methods typically face the filter bubble problem when users only receive recommendations of their familiar items, making them bored and dissatisfied. To address the filter bubble problem, unexpected recommendations have been proposed to recommend items significantly deviating from user's prior expectations and thus surprising them by presenting "fresh" and previously unexplored items to the users. In this paper, we describe a novel Personalized Unexpected Recommender System (PURS) model that incorporates unexpectedness into the recommendation process by providing m…
