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arXiv 2301.09103cs.SEcs.HC
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一个用于理解和减少开发者倦怠的模型

A Model for Understanding and Reducing Developer Burnout

Bianca Trinkenreich, Klaas-Jan Stol, Igor Steinmacher, Marco Gerosa, Anita Sarma, Marcelo Lara, Michael Feathers, Nicholas Ross, Kevin Bishop

AI总结:

本文通过对 Globant 3281 名开发者的调查与结构方程建模,提出并验证了组织文化、学习氛围、归属感和包容性经由工作满意度减少开发者倦怠的模型。

摘要:

职业倦怠是一种与工作相关的压力,伴随着身体或情绪上的疲惫状态,同时还包括成就感降低和个人身份认同感丧失。倦怠会影响人的身心健康,已成为行业内的首要关切,并可能导致高员工流失率。通过在大型跨国公司 Globant 开展的一项实证研究,我们建立了一个理论模型,用以评估组织文化、工作满意度和团队氛围之间复杂的相互作用,以及它们如何影响开发者倦怠。我们对软件交付团队中的开发者进行了一项调查(n=3281)以检验该模型,并使用结构方程建模、调节效应和多组分析对数据进行了分析。结果表明,组织文化、学习氛围、归属感和包容性与工作满意度呈正相关,而工作满意度又与倦怠减少相关。我们通过大规模调查生成的模型可以指导组织如何减少员工倦怠:营造学习氛围和团队中的包容性,并建立一种生成式组织文化,使新想法受到欢迎、信息被主动寻求,且坏消息能够被无所畏惧地分享。

英文摘要:

Job burnout is a type of work-related stress associated with a state of physical or emotional exhaustion that also involves a sense of reduced accomplishment and loss of personal identity. Burnt out can affect one's physical and mental health and has become a leading industry concern and can result in high workforce turnover. Through an empirical study at Globant, a large multi-national company, we created a theoretical model to evaluate the complex interplay among organizational culture, work satisfaction, and team climate, and how they impact developer burnout. We conducted a survey of developers in software delivery teams (n=3281) to test our model and analyzed the data using structural equation modeling, moderation, and multi-group analysis. Our results show that Organizational Culture, Climate for Learning, Sense of Belonging, and Inclusiveness are positively associated with Work Satisfaction, which in turn is associated with Reduced Burnout. Our model generated through a large-scale survey can guide organizations in how to reduce workforce burnout by creating a climate for learning, inclusiveness in teams, and a generative organizational culture where new ideas are welcome, information is actively sought and bad news can be shared without fear.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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