Analysis and Utilization of Entrainment on Acoustic and Emotion Features in User-agent Dialogue
Daxin Tan, Nikos Kargas, David McHardy, Constantinos Papayiannis, Antonio Bonafonte, Marek Strelec, Jonas Rohnke, Agis Oikonomou Filandras, Trevor Wood
备注：
This version has been removed by arXiv administrators because the submitter did not have the right to assign a license at the time of submission
Entrainment is the phenomenon by which an interlocutor adapts their speaking style to align with their partner in conversations. It has been found in different dimensions as acoustic, prosodic, lexical or syntactic. In this work, we explore and utilize the entrainment phenomenon to improve spoken dialogue systems for voice assistants. We first examine the existence of the entrainment phenomenon in human-to-human dialogues in respect to acoustic feature and then extend the analysis to emotion features. The analysis results show strong evidence of entrainment in terms of both acoustic and emotion features. Based on this findings, we implement two entrainment policies and assess if the integration of entrainment principle into a Text-to-Speech (TTS) system improves the synthesis performance and the user experience. It is found that the integration of the entrainment principle into a TTS system brings performance improvement when considering acoustic features, while no obvious improvement is observed when considering emotion features.
Taiwan International Graduate Program（台湾国际研究生学程）；National Tsing Hua University（台湾清华大学）；Academia Sinica（中央研究院）
We present an overview of the EmotionX 2019 Challenge, held at the 7th International Workshop on Natural Language Processing for Social Media (SocialNLP), in conjunction with IJCAI 2019. The challenge entailed predicting emotions in spoken and chat-based dialogues using augmented EmotionLines datasets. EmotionLines contains two distinct datasets: the first includes excerpts from a US-based TV sitcom episode scripts (Friends) and the second contains online chats (EmotionPush). A total of thirty-six teams registered to participate in the challenge. Eleven of the teams successfully submitted thei…
We present STUDIES, a new speech corpus for developing a voice agent that can speak in a friendly manner. Humans naturally control their speech prosody to empathize with each other. By incorporating this "empathetic dialogue" behavior into a spoken dialogue system, we can develop a voice agent that can respond to a user more naturally. We designed the STUDIES corpus to include a speaker who speaks with empathy for the interlocutor's emotion explicitly. We describe our methodology to construct an empathetic dialogue speech corpus and report the analysis results of the STUDIES corpus. We conduct…
Relationship between auditory and semantic entrainment using Deep Neural Networks (DNN)
Institute of Informatics, Slovak Academy of Sciences（斯洛伐克科学院信息学研究所）；Faculty of Informatics and Information Technology, Slovak Technical University（斯洛伐克技术大学信息学与信息技术学院）；Constantine the Philosopher University, Nitra（尼特拉君士坦丁哲学家大学）
Modern day conversational agents are trained to emulate the manner in which humans communicate. To emotionally bond with the user, these virtual agents need to be aware of the affective state of the user. Transformers are the recent state of the art in sequence-to-sequence learning that involves training an encoder-decoder model with word embeddings from utterance-response pairs. We propose an emotion-aware transformer encoder for capturing the emotional quotient in the user utterance in order to generate human-like empathetic responses. The contributions of our paper are as follows: 1) An emo…
University of Southern California（南加州大学）；University of Utah（犹他大学）
Entrainment is a known adaptation mechanism that causes interaction participants to adapt or synchronize their acoustic characteristics. Understanding how interlocutors tend to adapt to each other's speaking style through entrainment involves measuring a range of acoustic features and comparing those via multiple signal comparison methods. In this work, we present a turn-level distance measure obtained in an unsupervised manner using a Deep Neural Network (DNN) model, which we call Neural Entrainment Distance (NED). This metric establishes a framework that learns an embedding from the populati…
Arizona State University（亚利桑那州立大学）；Utah State University（犹他州立大学）
Acoustic-prosodic entrainment describes the tendency of humans to align or adapt their speech acoustics to each other in conversation. This alignment of spoken behavior has important implications for conversational success. However, modeling the subtle nature of entrainment in spoken dialogue continues to pose a challenge. In this paper, we propose a straightforward definition for local entrainment in the speech domain and operationalize an algorithm based on this: acoustic-prosodic features that capture entrainment should be maximally different between real conversations involving two partner…
Queen Mary University of London（伦敦玛丽女王大学）；Amazon（亚马逊）
Accurately detecting emotions in conversation is a necessary yet challenging task due to the complexity of emotions and dynamics in dialogues. The emotional state of a speaker can be influenced by many different factors, such as interlocutor stimulus, dialogue scene, and topic. In this work, we propose a conversational speech emotion recognition method to deal with capturing attentive contextual dependency and speaker-sensitive interactions. First, we use a pretrained VGGish model to extract segment-based audio representation in individual utterances. Second, an attentive bi-directional gated …
