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arXiv 2209.04830cs.CL
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在线咨询服务中的自杀风险检测:一项低资源语言的研究

Detecting Suicide Risk in Online Counseling Services: A Study in a Low-Resource Language

Ben-Gurion University of the Negev(内盖夫本-古里安大学);Ruppin Academic Center(鲁平学术中心);University of Edinburgh(爱丁堡大学)

Amir Bialer, Daniel Izmaylov, Avi Segal, Oren Tsur, Yossi Levi-Belz, Kobi Gal

摘要:

随着人们对精神危机状况及其社会影响的认识不断提高,提供紧急支助的在线服务在许多国家越来越普遍。计算模型经过求助者和提供者之间讨论的培训,可以通过识别高危个体来支持自杀预防。然而,缺乏特定领域的模型,特别是在低资源的语言,构成了自杀风险的自动检测的一个重大挑战。我们提出了一个模型,结合预先训练的语言模型(PLM)与一组固定的手动制作(和临床批准)的自杀线索,其次是两个阶段的微调过程。我们的模型达到了0.91 ROC-AUC和0.55的F2分数,甚至在对话的早期就显著优于一系列强基线,这对于现场的实时检测至关重要。此外,该模型在性别和年龄组中表现良好。

英文摘要:

With the increased awareness of situations of mental crisis and their societal impact, online services providing emergency support are becoming commonplace in many countries. Computational models, trained on discussions between help-seekers and providers, can support suicide prevention by identifying at-risk individuals. However, the lack of domain-specific models, especially in low-resource languages, poses a significant challenge for the automatic detection of suicide risk. We propose a model that combines pre-trained language models (PLM) with a fixed set of manually crafted (and clinically approved) set of suicidal cues, followed by a two-stage fine-tuning process. Our model achieves 0.91 ROC-AUC and an F2-score of 0.55, significantly outperforming an array of strong baselines even early on in the conversation, which is critical for real-time detection in the field. Moreover, the model performs well across genders and age groups.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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