A Virtual Patient (VP) is a powerful tool for training medical students to take patient histories, where responding to a diverse set of spoken questions is essential to simulate natural conversations with a student. The performance of such a Spoken Language Understanding system (SLU) can be adversely affected by both the presence of Automatic Speech Recognition (ASR) errors in the test data and a high degree of class imbalance in the SLU training data. While these two issues have been addressed separately in prior work, we develop a novel two-step training methodology that tackles both these issues effectively in a single dialog agent. As it is difficult to collect spoken data from users without a functioning SLU system, our method does not rely on spoken data for training, rather we use an ASR error predictor to "speechify" the text data. Our method shows significant improvements over strong baselines on the VP intent classification task at various word error rate settings.
Spoken language understanding (SLU) is an essential task for machines to understand human speech for better interactions. However, errors from the automatic speech recognizer (ASR) usually hurt the understanding performance. In reality, ASR systems may not be easy to adjust for the target scenarios. Therefore, this paper focuses on learning utterance representations that are robust to ASR errors using a contrastive objective, and further strengthens the generalization ability by combining supervised contrastive learning and self-distillation in model fine-tuning. Experiments on three benchmark…
Running automatic speech recognition (ASR) on edge devices is non-trivial due to resource constraints, especially in scenarios that require supporting multiple languages. We propose a new approach to enable multilingual speech recognition on edge devices. This approach uses both language identification and accent identification to select one of multiple monolingual ASR models on-the-fly, each fine-tuned for a particular accent. Initial results for both recognition performance and resource usage are promising with our approach using less than 1/12th of the memory consumed by other solutions.
In a modern spoken language understanding (SLU) system, the natural language understanding (NLU) module takes interpretations of a speech from the automatic speech recognition (ASR) module as the input. The NLU module usually uses the first best interpretation of a given speech in downstream tasks such as domain and intent classification. However, the ASR module might misrecognize some speeches and the first best interpretation could be erroneous and noisy. Solely relying on the first best interpretation could make the performance of downstream tasks non-optimal. To address this issue, we intr…
JD AI（京东人工智能）；Hunan University（湖南大学）；University of Cambridge（剑桥大学）
Building Spoken Language Understanding (SLU) robust to Automatic Speech Recognition (ASR) errors is an essential issue for various voice-enabled virtual assistants. Considering that most ASR errors are caused by phonetic confusion between similar-sounding expressions, intuitively, leveraging the phoneme sequence of speech can complement ASR hypothesis and enhance the robustness of SLU. This paper proposes a novel model with Cross Attention for SLU (denoted as CASLU). The cross attention block is devised to catch the fine-grained interactions between phoneme and word embeddings in order to make…
National Taiwan University（国立台湾大学）；Massachusetts Institute of Technology（麻省理工学院）；Meta AI
Spoken Question Answering (SQA) is to find the answer from a spoken document given a question, which is crucial for personal assistants when replying to the queries from the users. Existing SQA methods all rely on Automatic Speech Recognition (ASR) transcripts. Not only does ASR need to be trained with massive annotated data that are time and cost-prohibitive to collect for low-resourced languages, but more importantly, very often the answers to the questions include name entities or out-of-vocabulary words that cannot be recognized correctly. Also, ASR aims to minimize recognition errors equa…
Word vector representations enable machines to encode human language for spoken language understanding and processing. Confusion2vec, motivated from human speech production and perception, is a word vector representation which encodes ambiguities present in human spoken language in addition to semantics and syntactic information. Confusion2vec provides a robust spoken language representation by considering inherent human language ambiguities. In this paper, we propose a novel word vector space estimation by unsupervised learning on lattices output by an automatic speech recognition (ASR) syste…
Employing pre-trained language models (LM) to extract contextualized word representations has achieved state-of-the-art performance on various NLP tasks. However, applying this technique to noisy transcripts generated by automatic speech recognizer (ASR) is concerned. Therefore, this paper focuses on making contextualized representations more ASR-robust. We propose a novel confusion-aware fine-tuning method to mitigate the impact of ASR errors to pre-trained LMs. Specifically, we fine-tune LMs to produce similar representations for acoustically confusable words that are obtained from word conf…
Collecting sufficient labeled data for spoken language understanding (SLU) is expensive and time-consuming. Recent studies achieved promising results by using pre-trained models in low-resource scenarios. Inspired by this, we aim to ask: which (if any) pre-training strategies can improve performance across SLU benchmarks? To answer this question, we employ four types of pre-trained models and their combinations for SLU. We leverage self-supervised speech and language models (LM) pre-trained on large quantities of unpaired data to extract strong speech and text representations. We also explore …
Spoken language understanding (SLU) systems extract both text transcripts and semantics associated with intents and slots from input speech utterances. SLU systems usually consist of (1) an automatic speech recognition (ASR) module, (2) an interface module that exposes relevant outputs from ASR, and (3) a natural language understanding (NLU) module. Interfaces in SLU systems carry information on text transcriptions or richer information like neural embeddings from ASR to NLU. In this paper, we study how interfaces affect joint-training for spoken language understanding. Most notably, we obtain…
Spoken language understanding (SLU) treats automatic speech recognition (ASR) and natural language understanding (NLU) as a unified task and usually suffers from data scarcity. We exploit an ASR and NLU joint training method based on meta auxiliary learning to improve the performance of low-resource SLU task by only taking advantage of abundant manual transcriptions of speech data. One obvious advantage of such method is that it provides a flexible framework to implement a low-resource SLU training task without requiring access to any further semantic annotations. In particular, a NLU model is…
While various end-to-end models for spoken language understanding tasks have been explored recently, this paper is probably the first known attempt to challenge the very difficult task of end-to-end spoken question answering (SQA). Learning from the very successful BERT model for various text processing tasks, here we proposed an audio-and-text jointly learned SpeechBERT model. This model outperformed the conventional approach of cascading ASR with the following text question answering (TQA) model on datasets including ASR errors in answer spans, because the end-to-end model was shown to be ab…
Headline generation for spoken content is important since spoken content is difficult to be shown on the screen and browsed by the user. It is a special type of abstractive summarization, for which the summaries are generated word by word from scratch without using any part of the original content. Many deep learning approaches for headline generation from text document have been proposed recently, all requiring huge quantities of training data, which is difficult for spoken document summarization. In this paper, we propose an ASR error modeling approach to learn the underlying structure of AS…
Decoding speaker's intent is a crucial part of spoken language understanding (SLU). The presence of noise or errors in the text transcriptions, in real life scenarios make the task more challenging. In this paper, we address the spoken language intent detection under noisy conditions imposed by automatic speech recognition (ASR) systems. We propose to employ confusion2vec word feature representation to compensate for the errors made by ASR and to increase the robustness of the SLU system. The confusion2vec, motivated from human speech production and perception, models acoustic relationships be…
Conventional spoken language translation (SLT) systems are pipeline based systems, where we have an Automatic Speech Recognition (ASR) system to convert the modality of source from speech to text and a Machine Translation (MT) systems to translate source text to text in target language. Recent progress in the sequence-sequence architectures have reduced the performance gap between the pipeline based SLT systems (cascaded ASR-MT) and End-to-End approaches. Though End-to-End and cascaded ASR-MT systems are reaching to the comparable levels of performances, we can see a large performance gap usin…
Person name capture from human speech is a difficult task in human-machine conversations. In this paper, we propose a novel approach to capture the person names from the caller utterances in response to the prompt "say and spell your first/last name". Inspired from work on spell correction, disfluency removal and text normalization, we propose a lightweight Seq-2-Seq system which generates a name spell from a varying user input. Our proposed method outperforms the strong baseline which is based on LM-driven rule-based approach.
Spoken dialogue systems such as Siri and Alexa provide great convenience to people's everyday life. However, current spoken language understanding (SLU) pipelines largely depend on automatic speech recognition (ASR) modules, which require a large amount of language-specific training data. In this paper, we propose a Transformer-based SLU system that works directly on phones. This acoustic-based SLU system consists of only two blocks and does not require the presence of ASR module. The first block is a universal phone recognition system, and the second block is a Transformer-based language mode…
National Engineering Laboratory for Speech and Language Information Processing（语音及语言信息处理国家工程实验室）；University of Science and Technology of China（中国科学技术大学）
Topic classification systems on spoken documents usually consist of two modules: an automatic speech recognition (ASR) module to convert speech into text and a text topic classification (TTC) module to predict the topic class from the decoded text. In this paper, instead of using the ASR transcripts, the fusion of deep acoustic and linguistic features is used for topic classification on spoken documents. More specifically, a conventional CTC-based acoustic model (AM) using phonemes as output units is first trained, and the outputs of the layer before the linear phoneme classifier in the traine…
Carnegie Mellon University（卡内基梅隆大学）；University of Stuttgart（斯图加特大学）；Zoom Video Communications（Zoom视频通讯）
As Automatic Speech Processing (ASR) systems are getting better, there is an increasing interest of using the ASR output to do downstream Natural Language Processing (NLP) tasks. However, there are few open source toolkits that can be used to generate reproducible results on different Spoken Language Understanding (SLU) benchmarks. Hence, there is a need to build an open source standard that can be used to have a faster start into SLU research. We present ESPnet-SLU, which is designed for quick development of spoken language understanding in a single framework. ESPnet-SLU is a project inside e…
This memo describes NTR/TSU winning submission for Low Resource ASR challenge at Dialog2021 conference, language identification track. Spoken Language Identification (LID) is an important step in a multilingual Automated Speech Recognition (ASR) system pipeline. Traditionally, the ASR task requires large volumes of labeled data that are unattainable for most of the world's languages, including most of the languages of Russia. In this memo, we show that a convolutional neural network with a Self-Attentive Pooling layer shows promising results in low-resource setting for the language identificat…
University of Copenhagen（哥本哈根大学）；Technical University of Denmark（丹麦技术大学）；Corti（Corti公司）
Spoken language understanding (SLU) tasks are usually solved by first transcribing an utterance with automatic speech recognition (ASR) and then feeding the output to a text-based model. Recent advances in self-supervised representation learning for speech data have focused on improving the ASR component. We investigate whether representation learning for speech has matured enough to replace ASR in SLU. We compare learned speech features from wav2vec 2.0, state-of-the-art ASR transcripts, and the ground truth text as input for a novel speech-based named entity recognition task, a cardiac arres…
Carnegie Mellon University（卡内基梅隆大学）；National Taiwan University（台湾大学）；Johns Hopkins University（约翰斯·霍普金斯大学）；Meta AI
Spoken language understanding (SLU) is a task aiming to extract high-level semantics from spoken utterances. Previous works have investigated the use of speech self-supervised models and textual pre-trained models, which have shown reasonable improvements to various SLU tasks. However, because of the mismatched modalities between speech signals and text tokens, previous methods usually need complex designs of the frameworks. This work proposes a simple yet efficient unsupervised paradigm that connects speech and textual pre-trained models, resulting in an unsupervised speech-to-semantic pre-tr…
What Do Humans Hear When Interacting? Experiments on Selective Listening for Evaluating ASR of Spoken Dialogue Systems
Nara Institute of Science and Technology（奈良科学技术研究所）；RIKEN（理化学研究所）；Japan National Institute of Informatics（日本信息处理学会）；Tokyo Institute of Technology（东京技术大学）
We propose a novel deliberation-based approach to end-to-end (E2E) spoken language understanding (SLU), where a streaming automatic speech recognition (ASR) model produces the first-pass hypothesis and a second-pass natural language understanding (NLU) component generates the semantic parse by conditioning on both ASR's text and audio embeddings. By formulating E2E SLU as a generalized decoder, our system is able to support complex compositional semantic structures. Furthermore, the sharing of parameters between ASR and NLU makes the system especially suitable for resource-constrained (on-devi…
Zero-Shot Spoken Language Understanding with SLAM-ASR: What Do Monolingual ASR-Trained Linear Projectors Enable?
National Yang Ming Chiao Tung University（国立阳明交通大学）；Tranxform AI；Indian Institute of Technology Hyderabad（印度海得拉巴理工学院）；Institut national des langues et civilisations orientales（东方语言与文明学院）；Université Sorbonne Nouvelle（新索邦大学）；Cohere Labs Community（Cohere实验室社区）；Cohere
End-to-end spoken language understanding (SLU) systems are gaining popularity over cascaded approaches due to their simplicity and ability to avoid error propagation. However, these systems model sequence labeling as a sequence prediction task causing a divergence from its well-established token-level tagging formulation. We build compositional end-to-end SLU systems that explicitly separate the added complexity of recognizing spoken mentions in SLU from the NLU task of sequence labeling. By relying on intermediate decoders trained for ASR, our end-to-end systems transform the input modality f…
Spoken language understanding (SLU) systems extract transcriptions, as well as semantics of intent or named entities from speech, and are essential components of voice activated systems. SLU models, which either directly extract semantics from audio or are composed of pipelined automatic speech recognition (ASR) and natural language understanding (NLU) models, are typically trained via differentiable cross-entropy losses, even when the relevant performance metrics of interest are word or semantic error rates. In this work, we propose non-differentiable sequence losses based on SLU metrics as a…
Spoken conversational question answering (SCQA) requires machines to model complex dialogue flow given the speech utterances and text corpora. Different from traditional text question answering (QA) tasks, SCQA involves audio signal processing, passage comprehension, and contextual understanding. However, ASR systems introduce unexpected noisy signals to the transcriptions, which result in performance degradation on SCQA. To overcome the problem, we propose CADNet, a novel contextualized attention-based distillation approach, which applies both cross-attention and self-attention to obtain ASR-…
Speech self-supervised models such as wav2vec 2.0 and HuBERT are making revolutionary progress in Automatic Speech Recognition (ASR). However, they have not been totally proven to produce better performance on tasks other than ASR. In this work, we explored partial fine-tuning and entire fine-tuning on wav2vec 2.0 and HuBERT pre-trained models for three non-ASR speech tasks: Speech Emotion Recognition, Speaker Verification and Spoken Language Understanding. With simple proposed downstream frameworks, the best scores reached 79.58% weighted accuracy on speaker-dependent setting and 73.01% weigh…
Military University of Technology（军事技术大学）；Polish-Japanese Institute of Information Technology（波兰-日本信息技术学院）
Spoken language translation (SLT) has become very important in an increasingly globalized world. Machine translation (MT) for automatic speech recognition (ASR) systems is a major challenge of great interest. This research investigates that automatic sentence segmentation of speech that is important for enriching speech recognition output and for aiding downstream language processing. This article focuses on the automatic sentence segmentation of speech and improving MT results. We explore the problem of identifying sentence boundaries in the transcriptions produced by automatic speech recogni…
Fondazione Bruno Kessler（布鲁诺·凯斯勒基金会）；University of Trento（特伦托大学）
The increasing demand for learning English as a second language has led to a growing interest in methods for automatically assessing spoken language proficiency. Most approaches use hand-crafted features, but their efficacy relies on their particular underlying assumptions and they risk discarding potentially salient information about proficiency. Other approaches rely on transcriptions produced by ASR systems which may not provide a faithful rendition of a learner's utterance in specific scenarios (e.g., non-native children's spontaneous speech). Furthermore, transcriptions do not yield any i…
End-to-end Spoken Language Understanding (E2E SLU) has attracted increasing interest due to its advantages of joint optimization and low latency when compared to traditionally cascaded pipelines. Existing E2E SLU models usually follow a two-stage configuration where an Automatic Speech Recognition (ASR) network first predicts a transcript which is then passed to a Natural Language Understanding (NLU) module through an interface to infer semantic labels, such as intent and slot tags. This design, however, does not consider the NLU posterior while making transcript predictions, nor correct the N…
Multilingual ASR technology simplifies model training and deployment, but its accuracy is known to depend on the availability of language information at runtime. Since language identity is seldom known beforehand in real-world scenarios, it must be inferred on-the-fly with minimum latency. Furthermore, in voice-activated smart assistant systems, language identity is also required for downstream processing of ASR output. In this paper, we introduce streaming, end-to-end, bilingual systems that perform both ASR and language identification (LID) using the recurrent neural network transducer (RNN-…
Le Mans University（勒芒大学）；University of Avignon（阿维尼翁大学）；McGill University（麦吉尔大学）
This paper addresses the problem of automatic speech recognition (ASR) error detection and their use for improving spoken language understanding (SLU) systems. In this study, the SLU task consists in automatically extracting, from ASR transcriptions , semantic concepts and concept/values pairs in a e.g touristic information system. An approach is proposed for enriching the set of semantic labels with error specific labels and by using a recently proposed neural approach based on word embeddings to compute well calibrated ASR confidence measures. Experimental results are reported showing that i…
Laboratoire d’Informatique de l’Université du Mans (LIUM)（勒芒大学计算机实验室）；Aix Marseille Univ（艾克斯-马赛大学）；Université de Toulon（土伦大学）；CNRS（法国国家科学研究中心）；LIS（计算机与系统实验室）；Institut National de l'Audiovisuel (INA)（法国国家视听研究院）；Naver Labs Europe (NLE)（Naver欧洲实验室）
We aim at improving spoken language modeling (LM) using very large amount of automatically transcribed speech. We leverage the INA (French National Audiovisual Institute) collection and obtain 19GB of text after applying ASR on 350,000 hours of diverse TV shows. From this, spoken language models are trained either by fine-tuning an existing LM (FlauBERT) or through training a LM from scratch. New models (FlauBERT-Oral) are shared with the community and evaluated for 3 downstream tasks: spoken language understanding, classification of TV shows and speech syntactic parsing. Results show that Fla…
Spoken dialog systems are slowly becoming and integral part of the human experience due to their various advantages over textual interfaces. Spoken language understanding (SLU) systems are fundamental building blocks of spoken dialog systems. But creating SLU systems for low resourced languages is still a challenge. In a large number of low resourced language, we don't have access to enough data to build automatic speech recognition (ASR) technologies, which are fundamental to any SLU system. Also, ASR based SLU systems do not generalize to unwritten languages. In this paper, we present a seri…
End-to-end (E2E) spoken language understanding (SLU) can infer semantics directly from speech signal without cascading an automatic speech recognizer (ASR) with a natural language understanding (NLU) module. However, paired utterance recordings and corresponding semantics may not always be available or sufficient to train an E2E SLU model in a real production environment. In this paper, we propose to unify a well-optimized E2E ASR encoder (speech) and a pre-trained language model encoder (language) into a transformer decoder. The unified speech-language pre-trained model (SLP) is continually e…
Le Mans University（勒芒大学）；Avignon University（阿维尼翁大学）；University of Nantes（南特大学）；CNRS（法国国家科学研究中心）
We present an end-to-end approach to extract semantic concepts directly from the speech audio signal. To overcome the lack of data available for this spoken language understanding approach, we investigate the use of a transfer learning strategy based on the principles of curriculum learning. This approach allows us to exploit out-of-domain data that can help to prepare a fully neural architecture. Experiments are carried out on the French MEDIA and PORTMEDIA corpora and show that this end-to-end SLU approach reaches the best results ever published on this task. We compare our approach to a cla…
Word Error Rate (WER) has been the predominant metric used to evaluate the performance of automatic speech recognition (ASR) systems. However, WER is sometimes not a good indicator for downstream Natural Language Understanding (NLU) tasks, such as intent recognition, slot filling, and semantic parsing in task-oriented dialog systems. This is because WER takes into consideration only literal correctness instead of semantic correctness, the latter of which is typically more important for these downstream tasks. In this study, we propose a novel Semantic Distance (SemDist) measure as an alternati…
This paper presents our modeling and architecture approaches for building a highly accurate low-latency language identification system to support multilingual spoken queries for voice assistants. A common approach to solve multilingual speech recognition is to run multiple monolingual ASR systems in parallel and rely on a language identification (LID) component that detects the input language. Conventionally, LID relies on acoustic only information to detect input language. We propose an approach that learns and combines acoustic level representations with embeddings estimated on ASR hypothese…
Spoken question answering (SQA) is a challenging task that requires the machine to fully understand the complex spoken documents. Automatic speech recognition (ASR) plays a significant role in the development of QA systems. However, the recent work shows that ASR systems generate highly noisy transcripts, which critically limit the capability of machine comprehension on the SQA task. To address the issue, we present a novel distillation framework. Specifically, we devise a training strategy to perform knowledge distillation (KD) from spoken documents and written counterparts. Our work makes a …
