arXivDaily arXiv每日学术速递 周一至周五更新
arXiv 2201.03848cs.CLcs.LG
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使用机器学习方法的土耳其语情感分析:在线食品订购网站评论的应用

Turkish Sentiment Analysis Using Machine Learning Methods: Application on Online Food Order Site Reviews

Dokuz Eylul University(多库兹埃卢尔大学)

Özlem Aktaş, Berkay Coşkuner, İlker Soner

摘要:

满意度测量,这出现在今天的每一个部门,是一个非常重要的因素,许多公司。在这项研究中,它的目的是通过使用Yemek Sepeti的数据和这些数据的变化,利用各种机器学习算法达到最高的准确率。每种算法的准确度值与所使用的各种自然语言处理方法一起计算。在计算这些精度值时,试图优化所使用的算法的参数。在这项研究中,在标记数据上训练的模型可以用于未标记数据,并可以为公司提供衡量客户满意度的想法。据观察,3种不同的自然语言处理方法的应用导致在大多数开发的模型中的准确性增加约5%。

英文摘要:

Satisfaction measurement, which emerges in every sector today, is a very important factor for many companies. In this study, it is aimed to reach the highest accuracy rate with various machine learning algorithms by using the data on Yemek Sepeti and variations of this data. The accuracy values of each algorithm were calculated together with the various natural language processing methods used. While calculating these accuracy values, the parameters of the algorithms used were tried to be optimized. The models trained in this study on labeled data can be used on unlabeled data and can give companies an idea in measuring customer satisfaction. It was observed that 3 different natural language processing methods applied resulted in approximately 5% accuracy increase in most of the developed models.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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