Modeling Users' Behavior Sequences with Hierarchical Explainable Network for Cross-domain Fraud Detection
Key Lab of Intelligent Information Processing of Chinese Academy of Sciences (CAS), Institute of Computing Technology, CAS（中国科学院智能信息处理重点实验室，中国科学院计算技术研究所）；University of Chinese Academy of Sciences（中国科学院大学）；Alipay (Hangzhou) Information & Technology Co., Ltd.（支付宝（杭州）信息技术有限公司）
Yongchun Zhu, Dongbo Xi, Bowen Song, Fuzhen Zhuang, Shuai Chen, Xi Gu, Qing He
With the explosive growth of the e-commerce industry, detecting online transaction fraud in real-world applications has become increasingly important to the development of e-commerce platforms. The sequential behavior history of users provides useful information in differentiating fraudulent payments from regular ones. Recently, some approaches have been proposed to solve this sequence-based fraud detection problem. However, these methods usually suffer from two problems: the prediction results are difficult to explain and the exploitation of the internal information of behaviors is insufficient. To tackle the above two problems, we propose a Hierarchical Explainable Network (HEN) to model users' behavior sequences, which could not only improve the performance of fraud detection but also make the inference process interpretable. Meanwhile, as e-commerce business expands to new domains, e.g., new countries or new markets, one major problem for modeling user behavior in fraud detection systems is the limitation of data collection, e.g., very few data/labels available. Thus, in this paper, we further propose a transfer framework to tackle the cross-domain fraud detection problem, which aims to transfer knowledge from existing domains (source domains) with enough and mature data to improve the performance in the new domain (target domain). Our proposed method is a general transfer framework that could not only be applied upon HEN but also various existing models in the Embedding & MLP paradigm. Based on 90 transfer task experiments, we also demonstrate that our transfer framework could not only contribute to the cross-domain fraud detection task with HEN, but also be universal and expandable for various existing models.
The application of machine learning to support the processing of large datasets holds promise in many industries, including financial services. However, practical issues for the full adoption of machine learning remain with the focus being on understanding and being able to explain the decisions and predictions made by complex models. In this paper, we explore explainability methods in the domain of real-time fraud detection by investigating the selection of appropriate background datasets and runtime trade-offs on both supervised and unsupervised models.
Institute for Development and Research in Banking Technology（银行业技术发展与研究所）；Center for Development of Advanced Computing（高级计算发展中心）
Gaining the trust of customers and providing them empathy are very critical in the financial domain. Frequent occurrence of fraudulent activities affects these two factors. Hence, financial organizations and banks must take utmost care to mitigate them. Among them, ATM fraudulent transaction is a common problem faced by banks. There following are the critical challenges involved in fraud datasets: the dataset is highly imbalanced, the fraud pattern is changing, etc. Owing to the rarity of fraudulent activities, Fraud detection can be formulated as either a binary classification problem or One …
The US federal government spends more than a trillion dollars per year on health care, largely provided by private third parties and reimbursed by the government. A major concern in this system is overbilling, waste and fraud by providers, who face incentives to misreport on their claims in order to receive higher payments. In this paper, we develop novel machine learning tools to identify providers that overbill Medicare, the US federal health insurance program for elderly adults and the disabled. Using large-scale Medicare claims data, we identify patterns consistent with fraud or overbillin…
Financial Fraud Detection Using Explainable AI and Stacking Ensemble Methods
Computer Science Department, College of Computers and Information Technology, Taif University（计算机科学系，计算机与信息科技学院，泰夫大学）；Department of Computer Science, Taif University（计算机科学系，泰夫大学）
In e-commerce industry, user behavior sequence data has been widely used in many business units such as search and merchandising to improve their products. However, it is rarely used in financial services not only due to its 3V characteristics - i.e. Volume, Velocity and Variety - but also due to its unstructured nature. In this paper, we propose a Financial Service scenario Deep learning based Behavior data representation method for Clustering (FinDeepBehaviorCluster) to detect fraudulent transactions. To utilize the behavior sequence data, we treat click stream data as event sequence, use ti…
Reinforcement-Guided Hyper-Heuristic Hyperparameter Optimization for Fair and Explainable Spiking Neural Network-Based Financial Fraud Detection
organization= Department of Computer Science \& Engineering, Khulna University of Engineering \& Technology (KUET) , city= Khulna , postcode= 9203 , country= Bangladesh；organization= Thomas Lord Department of Computer Science, Viterbi School of Engineering, University of Southern California , city= Los Angeles , state= CA , postcode= 90089 , country= USA；organization= Department of Computer Science, American International University-Bangladesh (AIUB) , city= Dhaka , postcode= 1229 , country= Bangladesh
University of Chinese Academy of Sciences（中国科学院大学）；Alipay (Hangzhou) Information & Technology Co., Ltd.（支付宝（杭州）信息技术有限公司）
With the explosive growth of e-commerce, online transaction fraud has become one of the biggest challenges for e-commerce platforms. The historical behaviors of users provide rich information for digging into the users' fraud risk. While considerable efforts have been made in this direction, a long-standing challenge is how to effectively exploit internal user information and provide explainable prediction results. In fact, the value variations of same field from different events and the interactions of different fields inside one event have proven to be strong indicators for fraudulent behavi…
ZHAW Zurich University of Applied Sciences（苏黎世应用科技大学）；BFH, Bern University of Applied Sciences（伯尔尼应用科技大学）
Artificial intelligence is creating one of the biggest revolution across technology driven application fields. For the finance sector, it offers many opportunities for significant market innovation and yet broad adoption of AI systems heavily relies on our trust in their outputs. Trust in technology is enabled by understanding the rationale behind the predictions made. To this end, the concept of eXplainable AI emerged introducing a suite of techniques attempting to explain to users how complex models arrived at a certain decision. For cross-sectional data classical XAI approaches can lead to …
ECSEL: Explainable Classification via Signomial Equation Learning
Amsterdam Business School, University of Amsterdam, Amsterdam, the Netherlands（阿姆斯特丹大学阿姆斯特丹商学院）；Institute for Informatics, University of Amsterdam（阿姆斯特丹大学信息学院）；Institute for Logic, Language and Computation, University of Amsterdam（阿姆斯特丹大学逻辑、语言与计算研究所）
Artificial Intelligence-Enabled Accounting Information Systems and Fraud Detection in Nigeria's Financial Services Sector: The Moderating Role of Natural Language Processing
WeAreGenius Research Institute（WeAreGenius研究机构）；Park University（帕克大学）
At online retail platforms, it is crucial to actively detect the risks of transactions to improve customer experience and minimize financial loss. In this work, we propose xFraud, an explainable fraud transaction prediction framework which is mainly composed of a detector and an explainer. The xFraud detector can effectively and efficiently predict the legitimacy of incoming transactions. Specifically, it utilizes a heterogeneous graph neural network to learn expressive representations from the informative heterogeneously typed entities in the transaction logs. The explainer in xFraud can gene…
Bayesian Modeling for Uncertainty Management in Financial Risk Forecasting and Compliance
iLynx Inc.（iLynx公司）；Cognitive Links；United International University（联合国际大学）；University of Maryland, Baltimore County（马里兰大学巴尔的摩分校）；Washington University of Science and Technology（科学与技术华盛顿大学）
Anomaly detection on the attributed network has recently received increasing attention in many research fields, such as cybernetic anomaly detection and financial fraud detection. With the wide application of deep learning on graph representations, existing approaches choose to apply euclidean graph encoders as their backbone, which may lose important hierarchical information, especially in complex networks. To tackle this problem, we propose an efficient anomaly detection framework using hyperbolic self-supervised contrastive learning. Specifically, we first conduct the data augmentation by p…
RecBundle: A Next-Generation Geometric Paradigm for Explainable Recommender Systems
Institute of Information Engineering, Chinese Academy of Sciences（中国科学院信息工程研究所）；School of Cyberspace Security, University of Chinese Academy of Sciences（中国科学院大学网络空间安全学院）
Institute of Automation, Chinese Academy of Sciences（中国科学院自动化研究所）；University of Chinese Academy of Sciences（中国科学院大学）
Graph neural networks (GNN) have emerged as a powerful tool for fraud detection tasks, where fraudulent nodes are identified by aggregating neighbor information via different relations. To get around such detection, crafty fraudsters resort to camouflage via connecting to legitimate users (i.e., relation camouflage) or providing seemingly legitimate feedbacks (i.e., feature camouflage). A wide-spread solution reinforces the GNN aggregation process with neighbor selectors according to original node features. This method may carry limitations when identifying fraudsters not only with the relatio…
Anomaly detection to recognize unusual events in large scale systems in a time sensitive manner is critical in many industries, eg. bank fraud, enterprise systems, medical alerts, etc. Large-scale systems often grow in size and complexity over time, and anomaly detection algorithms need to adapt to changing structures. A hierarchical approach takes advantage of the implicit relationships in complex systems and localized context. The features in complex systems may vary drastically in data distribution, capturing different aspects from multiple data sources, and when put together provide a more…
Hierarchical Causal Abduction: A Foundation Framework for Explainable Model Predictive Control
System Dynamics, Chemnitz University of Technology, Chemnitz, Germany（化学特伦茨大学系统动力学系）；Department of Bioresources, Fraunhofer Institute for Molecular Biology and Applied Ecology（弗劳恩霍夫分子生物学与应用生态学研究所生物资源系）
University of New South Wales（新南威尔士大学）；The Australian e-Health Research Centre, CSIRO（澳大利亚联邦科学与工业研究组织澳大利亚电子健康研究中心）；Australian Institute of Health and Welfare（澳大利亚卫生与福利研究所）
International Classification of Diseases (ICD) coding plays an important role in systematically classifying morbidity and mortality data. In this study, we propose a hierarchical label-wise attention Transformer model (HiLAT) for the explainable prediction of ICD codes from clinical documents. HiLAT firstly fine-tunes a pretrained Transformer model to represent the tokens of clinical documents. We subsequently employ a two-level hierarchical label-wise attention mechanism that creates label-specific document representations. These representations are in turn used by a feed-forward neural netwo…
Neurocircuitry-Inspired Hierarchical Graph Causal Attention Networks for Explainable Depression Identification
MOE Frontier Science Center for Brain Science and Brain-machine Integration（脑科学与脑机融合前沿科学中心）；Nanhu Brain-computer Interface Institute（南湖脑机接口研究院）；School of Computer Science and Technology（计算机科学与技术学院）；Qiushi Academy for Advanced Studies（启硕高级研究院）；State Key Laboratory of Brain-machine Intelligence（脑机智能国家重点实验室）；The Department of Neurosurgery, Second Affiliated Hospital, School of Medicine, Zhejiang University Hangzhou, China（浙江大学医学院附属第二医院神经外科）
Universidad Central de Chile（智利中央大学）；Universidade de Pernambuco（伯南布哥大学）；University of New South Wales（新南威尔士大学）
Reinforcement learning is a machine learning approach based on behavioral psychology. It is focused on learning agents that can acquire knowledge and learn to carry out new tasks by interacting with the environment. However, a problem occurs when reinforcement learning is used in critical contexts where the users of the system need to have more information and reliability for the actions executed by an agent. In this regard, explainable reinforcement learning seeks to provide to an agent in training with methods in order to explain its behavior in such a way that users with no experience in ma…
University of California, Berkeley（加州大学伯克利分校）；Berkeley AI Research（伯克利人工智能研究院）；Redwood Center（雷德伍德中心）
Flow-based generative models have become an important class of unsupervised learning approaches. In this work, we incorporate the key ideas of renormalization group (RG) and sparse prior distribution to design a hierarchical flow-based generative model, RG-Flow, which can separate information at different scales of images and extract disentangled representations at each scale. We demonstrate our method on synthetic multi-scale image datasets and the CelebA dataset, showing that the disentangled representations enable semantic manipulation and style mixing of the images at different scales. To …
