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arXiv 2109.05152cs.HCcs.CYcs.SI
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让在线社区变得“更好”:Reddit 社区价值观的分类体系

Making Online Communities 'Better': A Taxonomy of Community Values on Reddit

Galen Weld, Amy X. Zhang, Tim Althoff

AI总结:

本文通过调查212名Reddit用户并分析1,481条回答,构建了包含9个顶级类别和29个子类别的社区价值观分类体系,为在线社区价值观的定量研究和问题重构提供了新工具。

摘要:

许多研究在线社区的研究者都致力于让社区变得更好。然而,除了打击错误信息和滥用行为等少数被广泛接受的价值观之外,界定“更好”的含义可能十分困难,因为社区成员之间可能存在分歧,不同价值观之间可能相互冲突,而且不同社区整体上也可能有不同的偏好。在这项工作中,我们提出了首个直接从多样化社区成员中获取价值观的研究。我们调查了来自627个不同 subreddit 的212名成员,请他们用自己的话描述他们对其社区的价值观。通过对1,481条回答进行迭代分类,我们开发并验证了一个全面的社区价值观分类体系,该体系包含九个顶级类别下的29个子类别,使研究者能够对社区价值观进行有原则的定量研究。利用我们的分类体系,我们重新构建了现有的研究问题,例如将新成员涌入的管理问题重新表述为不同价值观之间的张力,并识别出一些研究不足的价值观,例如关于内容质量和社区规模的价值观。我们呼吁更多关注弱势社区成员的价值观,并将我们的编码手册公开,以供未来研究使用。

英文摘要:

Many researchers studying online communities seek to make them better. However, beyond a small set of widely-held values, such as combating misinformation and abuse, determining what 'better' means can be challenging, as community members may disagree, values may be in conflict, and different communities may have differing preferences as a whole. In this work, we present the first study that elicits values directly from members across a diverse set of communities. We survey 212 members of 627 unique subreddits and ask them to describe their values for their communities in their own words. Through iterative categorization of 1,481 responses, we develop and validate a comprehensive taxonomy of community values, consisting of 29 subcategories within nine top-level categories, enabling principled, quantitative study of community values by researchers. Using our taxonomy, we reframe existing research problems, such as managing influxes of new members, as tensions between different values, and we identify understudied values, such as those regarding content quality and community size. We call for greater attention to vulnerable community members' values, and we make our codebook public for use in future research.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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