Background: Studies on developer productivity and well-being find that the perceptions of productivity in a software team can be a socio-technical problem. Intuitively, problems and challenges can be better handled by managing expectations in software teams. Aim: Our goal is to understand whether the expectations of software developers vary towards diverse stakeholders in software teams. Method: We surveyed 181 professional software developers to understand their expectations from five different stakeholders: (1) organizations, (2) managers, (3) peers, (4) new hires, and (5) government and educational institutions. The five stakeholders are determined by conducting semi-formal interviews of software developers. We ask open-ended survey questions and analyze the responses using open coding. Results: We observed 18 multi-faceted expectations types. While some expectations are more specific to a stakeholder, other expectations are cross-cutting. For example, developers expect work-benefits from their organizations, but expect the adoption of standard software engineering (SE) practices from their organizations, peers, and new hires. Conclusion: Out of the 18 categories, three categories are related to career growth. This observation supports previous research that happiness cannot be assured by simply offering more money or a promotion. Among the most number of responses, we find expectations from educational institutions to offer relevant teaching and from governments to improve job stability, which indicate the increasingly important roles of these organizations to help software developers. This observation can be especially true during the COVID-19 pandemic.
The ultimate goal of any software developer seeking a competitive edge is to meet stakeholders needs and expectations. To achieve this, it is necessary to effectively and accurately manage stakeholders system requirements. The paper proposes a systematic way of classifying stakeholders and then describes a novel method for calculating stakeholder priority taking into consideration the fact that different stakeholders will have different importance level and different requirement preference. Finally the requirement preference calculation is done where stakeholders choose the best requirements b…
Decision-making is a key software engineering skill. Developers constantly make choices throughout the software development process, from requirements to implementation. While prior work has studied developer decision-making, the choices made while choosing what solution to write in code remain understudied. In this mixed-methods study, we examine the phenomenon where developers select one specific way to implement a behavior in code, given many potential alternatives. We call these decisions implementation design decisions. Our mixed-methods study includes 46 survey responses and 14 semi-stru…
To make privacy a first-class citizen in software, we argue for equipping developers with usable tools, as well as providing support from organizations, educators, and regulators. We discuss the challenges with the successful integration of privacy features and propose solutions for stakeholders to help developers perform privacy-related tasks.
Widespread adoption of agile project management, independent delivery with microservices, and automated deployment with DevOps has tremendously speedup the systems development. The real game-changer is continuous integration (CI), continuous delivery, and continuous deployment (CD). Organizations can do multiple releases a day, shortening the test, release, and deployment cycles from weeks to minutes. Maturity of container technologies like Docker and container orchestration platforms like Kubernetes has promoted microservices architecture, especially in the cloud-native developments. Various …
Latency and cost of Internet-based services are encouraging the use of application-level caching to continue satisfying users' demands, and improve the scalability and availability of origin servers. Despite its popularity, this level of caching involves the manual implementation by developers and is typically addressed in an ad-hoc way, given that it depends on specific details of the application. As a result, application-level caching is a time-consuming and error-prone task, becoming a common source of bugs. Furthermore, it forces application developers to reason about a crosscutting concer…
Software development is a complex endeavor that depends on a wide variety of contextual factors involving a large amount of distributed information. This knowledge could include: technology-related tasks, software operating environments and stakeholder requirements. A major roadblock to using this knowledge in software development is that most of this information is implicit and captured in the developers' minds (tacit) or spread through volumes of documentation. Developers, as they work often have to maintain mental models of these tasks as they produce the software. As a result, context can …
It can be insightful to extend qualitative studies with a secondary quantitative analysis (where the former suggests insightful questions that the latter can answer). Documenting developer beliefs should be the start, not the end, of Software Engineering research. Once prevalent beliefs are found, they should be checked against real-world data. For example, this paper finds several notable discrepancies between empirical evidence and the developer beliefs documented in Wan et al.'s recent TSE paper "Perceptions, expectations, and challenges in defect prediction". By reporting these discrepanci…
In this research paper of secure software systems, authors have discussed what the proper development process is when it comes to creating a secure software, which will be suited for developers and relevent stakeholders alike. Secure Software Development Process for Developers is of crucial importance for software engineers as more and more software-based devices are becoming commonly available, and cloud services are evolving which require for the software to be constantly connected to the internet. With this in mind, Secure Software Development needs to be transformed to something most devel…
Software reuse enables developers to reuse architecture, programs and other software artifacts. Realizing a systematical reuse in software brings a large amount of benefits for stakeholders, including lower maintenance efforts, lower development costs, and time to market. Unfortunately, currently implementing a framework for large-scale software reuse in Android apps is still a huge problem, regarding the complexity of the task and lacking of practical technical support from either tools or domain experts. Therefore, proposing a feature location benchmark for apps will help developers either o…
The pivotal role of testing in high-quality software production has driven a significant effort in evaluating and assessing testing practices. We explore the state of testing in a large industrial project over an extended period. We study the interplay between bugs in the project and its test cases, and interview developers and stakeholders to uncover reasons underpinning our observations. We realized that testing is not well adopted, and that testability (ie, ease of testing) is low. We found that developers tended to abandon writing tests when they assessed the effort to be high. Frequent ch…
Low-code software development (LCSD) is an emerging approach to democratize application development for software practitioners from diverse backgrounds. LCSD platforms promote rapid application development with a drag-and-drop interface and minimal programming by hand. As it is a relatively new paradigm, it is vital to study developers' difficulties when adopting LCSD platforms. Software engineers frequently use the online developer forum Stack Overflow (SO) to seek assistance with technical issues. We observe a growing body of LCSD-related posts in SO. This paper presents an empirical study o…
Personality traits influence most, if not all, of the human activities, from those as natural as the way people walk, talk, dress and write to those most complex as the way they interact with others. Most importantly, personality influences the way people make decisions including, in the case of developers, the criteria they consider when selecting a software project they want to participate. Most of the works that study the influence of social, technical and human factors in software development projects have been focused on the impact of communications in software quality. For instance, on i…
With ever-increasing productivity targets in mining operations, there is a growing interest in mining automation. In future mines, remote-controlled and autonomous haulers will operate underground guided by LiDAR sensors. We envision reusing LiDAR measurements to maintain accurate mine maps that would contribute to both safety and productivity. Extrapolating from a pilot project on reliable wireless communication in Boliden's Kankberg mine, we propose establishing a system-of-systems (SoS) with LIDAR-equipped haulers and existing mapping solutions as constituent systems. SoS requirements engin…
Context: User involvement is generally considered to contributing to user satisfaction and project success and is central to Agile software development. In theory, the expectations about user involvement, such as the PO's, are quite demanding in this Agile way of working. But what are the expectations seen in practice, and are the expectations of user involvement aligned among the development team and users? Any misalignment could contribute to conflict and miscommunication among stakeholders that may result in ineffective user involvement. Objective: Our aim is to compare and contrast the exp…
Security and privacy are often neglected in software development, and rarely a priority for developers. This insight is commonly based on research conducted by researchers and on developer populations living and working in the United States, Europe, and the United Kingdom. However, the production of software is global, and crucial populations in important technology hubs are not adequately studied. The software startup scene in Turkey is impactful, and comprehension, knowledge, and mitigations related to software security and privacy remain understudied. To close this research gap, we conducte…
Despite its importance, software testing is, arguably, the least understood part of the software life cycle and still the toughest to perform correctly. Many researchers and practitioners have been working to address the situation. However, most of the studies focus on the process and technology dimensions and only a few on the human dimension of testing, in spite of the reported relevance of human aspects of software testing. Testers need to understand various stakeholders explicit and implicit requirements, be aware of how developers work individually and in teams, and develop skills to repo…
With the popularity of software ecosystems, the number of open source components (known as packages) has grown rapidly. Identifying high-quality and well-maintained packages from a large pool of packages to depend on is a basic and important problem, as it is beneficial for various applications, such as package recommendation and package search. However, no systematic and comprehensive work focuses on addressing this problem except in online discussions or informal literature and interviews. To fill this gap, in this paper, we conducted a mixed qualitative and quantitative analysis to understa…
Cloud computing is gaining more and more traction as a deployment and provisioning model for software. While a large body of research already covers how to optimally operate a cloud system, we still lack insights into how professional software engineers actually use clouds, and how the cloud impacts development practices. This paper reports on the first systematic study on how software developers build applications in the cloud. We conducted a mixed-method study, consisting of qualitative interviews of 25 professional developers and a quantitative survey with 294 responses. Our results show th…
We see that the collaborative and participatory nature of software development continues to evolve, shape and be shaped by communication channels that are used by developer communities of practice--both by traditional communication channels (e.g., telephone, in-person interactions), as well as social features that may be standalone or integrated with other development tools (e.g., email, chat, and forums). Within a community of practice, software is a combination of the externalized knowledge (e.g., code, documentation, history of activities) as well as the tacit knowledge that resides in the …
The growing literature on affect among software developers mostly reports on the linkage between happiness, software quality, and developer productivity. Understanding happiness and unhappiness in all its components -- positive and negative emotions and moods -- is an attractive and important endeavor. Scholars in industrial and organizational psychology have suggested that understanding happiness and unhappiness could lead to cost-effective ways of enhancing working conditions, job performance, and to limiting the occurrence of psychological disorders. Our comprehension of the consequences of…
The happy-productive worker thesis states that happy workers are more productive. Recent research in software engineering supports the thesis, and the ideal of flourishing happiness among software developers is often expressed among industry practitioners. However, the literature suggests that a cost-effective way to foster happiness and productivity among workers could be to limit unhappiness. Psychological disorders such as job burnout and anxiety could also be reduced by limiting the negative experiences of software developers. Simultaneously, a baseline assessment of (un)happiness and know…
Recent research in software engineering supports the "happy-productive" thesis, and the desire of flourishing happiness among programmers is often expressed by industry practitioners. Recent literature has suggested that a cost-effective way to foster happiness and productivity among workers could be to limit unhappiness of developers due to its negative impact. However, possible negative effects of unhappiness are still largely unknown in the software development context. In this paper, we present the first results from a study exploring the consequences of the unhappy developers. Using quali…
Nowadays, working from home (WFH) has become a popular work arrangement due to its many potential benefits for both companies and employees (e.g., increasing job satisfaction and retention of employees). Many previous studies have investigated the impact of working from home on the productivity of employees. However, most of these studies usually use a qualitative analysis method such as survey and interview, and the studied participants do not work from home for a long continuing time. Due to the outbreak of coronavirus disease 2019 (COVID-19), a large number of companies asked their employee…
User forums of Open Source Software (OSS) enable end-users to collaboratively discuss problems concerning the OSS applications. Despite decades of research on OSS, we know very little about how end-users engage with OSS communities on these forums, in particular, the challenges that hinder their continuous and meaningful participation in the OSS community. Many previous works are developer-centric and overlook the importance of end-user forums. As a result, end-users' expectations are seldom reflected in OSS development. To better understand user behaviors in OSS user forums, we carried out an…
Affects---emotions and moods---have an impact on cognitive activities and the working performance of individuals. Development tasks are undertaken through cognitive processes, yet software engineering research lacks theory on affects and their impact on software development activities. In this paper, we report on an interpretive study aimed at broadening our understanding of the psychology of programming in terms of the experience of affects while programming, and the impact of affects on programming performance. We conducted a qualitative interpretive study based on: face-to-face open-ended i…
The COVID-19 pandemic has shaken the world to its core and has provoked an overnight exodus of developers that normally worked in an office setting to working from home. The magnitude of this shift and the factors that have accompanied this new unplanned work setting go beyond what the software engineering community has previously understood to be remote work. To find out how developers and their productivity were affected, we distributed two surveys (with a combined total of 3,634 responses that answered all required questions) -- weeks apart to understand the presence and prevalence of the b…
