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arXiv 2511.08059cs.SEcs.CRcs.HC

我需要学习更好的搜索策略以了解隐私政策法规。调查软件开发者在隐私问题上使用来源的行为

"I need to learn better searching tactics for privacy policy laws." Investigating Software Developers' Behavior When Using Sources on Privacy Issues

Stefan Albert Horstmann, Sandy Hong, Maziar Niazian, Cristiana Santos, Alena Naiakshina

AI总结:

研究发现开发者在使用个人知识、网络资源和AI助手时均面临隐私问题识别困难,强调了对更易懂和实用隐私资源的需求。

摘要:

自欧洲通用数据保护条例(GDPR)和加州消费者隐私法案(CCPA)颁布以来,软件开发者在系统设计和实现过程中越来越多地需要做出与隐私相关的决策。然而,以往的研究表明,他们往往缺乏法律专业知识,并在隐私合规开发中遇到困难。为了揭示当前信息来源在支持他们进行隐私敏感实现方面的有效性,我们对30名开发者进行了定性研究。参与者被呈现了一个隐私敏感的场景,并要求使用他们的知识、在线资源和一个AI助手来识别隐私问题并提出措施。我们观察了开发者在思维外显 sessions 中的决策过程,并在后续访谈中讨论了这些发现。我们发现,参与者在所有三种来源上都遇到了困难:个人知识不足,网络内容往往过于复杂,而AI助手虽然提供了清晰且用户定制的响应,但缺乏上下文相关性,并且未能识别特定场景的问题。我们的研究突显了现有隐私相关开发任务支持中的重大不足。基于我们的发现,我们讨论了开发者需要更多可访问、易懂且可操作的隐私资源的必要性。

英文摘要:

Since the introduction of the European General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), software developers increasingly have to make privacy-related decisions during system design and implementation. However, past research showed that they often lack legal expertise and struggle with privacy-compliant development. To shed light on how effective current information sources are in supporting them with privacy-sensitive implementation, we conducted a qualitative study with 30 developers. Participants were presented with a privacy-sensitive scenario and asked to identify privacy issues and suggest measures using their knowledge, online resources, and an AI assistant. We observed developers' decision-making in think-aloud sessions and discussed it in follow-up interviews. We found that participants struggled with all three sources: personal knowledge was insufficient, web content was often too complex, and while AI assistants provided clear and user-tailored responses, they lacked contextual relevance and failed to identify scenario-specific issues. Our study highlights major shortcomings in existing support for privacy-related development tasks. Based on our findings, we discuss the need for more accessible, understandable, and actionable privacy resources for developers.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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