In recent years online shopping has gained momentum and became an important venue for customers wishing to save time and simplify their shopping process. A key advantage of shopping online is the ability to read what other customers are saying about products of interest. In this work, we aim to maintain this advantage in situations where extreme brevity is needed, for example, when shopping by voice. We suggest a novel task of extracting a single representative helpful sentence from a set of reviews for a given product. The selected sentence should meet two conditions: first, it should be helpful for a purchase decision and second, the opinion it expresses should be supported by multiple reviewers. This task is closely related to the task of Multi Document Summarization in the product reviews domain but differs in its objective and its level of conciseness. We collect a dataset in English of sentence helpfulness scores via crowd-sourcing and demonstrate its reliability despite the inherent subjectivity involved. Next, we describe a complete model that extracts representative helpful sentences with positive and negative sentiment towards the product and demonstrate that it outperforms several baselines.
Case Law has a significant impact on the proceedings of legal cases. Therefore, the information that can be obtained from previous court cases is valuable to lawyers and other legal officials when performing their duties. This paper describes a methodology of applying discourse relations between sentences when processing text documents related to the legal domain. In this study, we developed a mechanism to classify the relationships that can be observed among sentences in transcripts of United States court cases. First, we defined relationship types that can be observed between sentences in co…
We propose a new uniform framework for text classification and ranking that can automate the process of identifying check-worthy sentences in political debates and speech transcripts. Our framework combines the semantic analysis of the sentences, with additional entity embeddings obtained through the identified entities within the sentences. In particular, we analyse the semantic meaning of each sentence using state-of-the-art neural language models such as BERT, ALBERT, and RoBERTa, while embeddings for entities are obtained from knowledge graph (KG) embedding models. Specifically, we instant…
We present a trainable model for identifying sentence boundaries in raw text. Given a corpus annotated with sentence boundaries, our model learns to classify each occurrence of ., ?, and ! as either a valid or invalid sentence boundary. The training procedure requires no hand-crafted rules, lexica, part-of-speech tags, or domain-specific information. The model can therefore be trained easily on any genre of English, and should be trainable on any other Roman-alphabet language. Performance is comparable to or better than the performance of similar systems, but we emphasize the simplicity of ret…
University of Freiburg（弗莱堡大学）；University of Giessen（吉森大学）
Review helpfulness serves as focal point in understanding customers' purchase decision-making process on online retailer platforms. An overwhelming majority of previous works find longer reviews to be more helpful than short reviews. In this paper, we propose that longer reviews should not be assumed to be uniformly more helpful; instead, we argue that the effect depends on the line of argumentation in the review text. To test this idea, we use a large dataset of customer reviews from Amazon in combination with a state-of-the-art approach from natural language processing that allows us to stud…
Institute of Software, Chinese Academy of Sciences（中国科学院软件研究所）；University of Chinese Academy of Sciences（中国科学院大学）；School of Automation, Beijing Information Science and Technology University（北京信息科技大学自动化学院）；Qihoo 360 Search Lab（奇虎360搜索实验室）
We study the helpful product reviews identification problem in this paper. We observe that the evidence-conclusion discourse relations, also known as arguments, often appear in product reviews, and we hypothesise that some argument-based features, e.g. the percentage of argumentative sentences, the evidences-conclusions ratios, are good indicators of helpful reviews. To validate this hypothesis, we manually annotate arguments in 110 hotel reviews, and investigate the effectiveness of several combinations of argument-based features. Experiments suggest that, when being used together with the ar…
Acute respiratory distress syndrome (ARDS) is a life-threatening condition that is often undiagnosed or diagnosed late. ARDS is especially prominent in those infected with COVID-19. We explore the automatic identification of ARDS indicators and confounding factors in free-text chest radiograph reports. We present a new annotated corpus of chest radiograph reports and introduce the Hierarchical Attention Network with Sentence Objectives (HANSO) text classification framework. HANSO utilizes fine-grained annotations to improve document classification performance. HANSO can extract ARDS-related in…
Our study identifies sentences in Wikipedia articles that are either identical or highly similar by applying techniques for near-duplicate detection of web pages. This is accomplished with a MapReduce implementation of minhash to identify clusters of sentences with high Jaccard similarity. We show that these clusters can be categorized into six different types, two of which are particularly interesting: identical sentences quantify the extent to which content in Wikipedia is copied and pasted, and near-duplicate sentences that state contradictory facts point to quality issues in Wikipedia.
KDDI Research, Inc.（KDDI综合研究所）；The University of Tokyo（东京大学）
Attackers create adversarial text to deceive both human perception and the current AI systems to perform malicious purposes such as spam product reviews and fake political posts. We investigate the difference between the adversarial and the original text to prevent the risk. We prove that the text written by a human is more coherent and fluent. Moreover, the human can express the idea through the flexible text with modern words while a machine focuses on optimizing the generated text by the simple and common words. We also suggest a method to identify the adversarial text by extracting the fea…
Ant Financial Services Group（蚂蚁金融服务集团）；Alibaba Group（阿里巴巴集团）；Iowa State University（爱荷华州立大学）
Product reviews, in the form of texts dominantly, significantly help consumers finalize their purchasing decisions. Thus, it is important for e-commerce companies to predict review helpfulness to present and recommend reviews in a more informative manner. In this work, we introduce a convolutional neural network model that is able to extract abstract features from multi-granularity representations. Inspired by the fact that different words contribute to the meaning of a sentence differently, we consider to learn word-level embedding-gates for all the representations. Furthermore, as it is comm…
Recurrent Neural Networks with Long Short-Term Memory cell (LSTM-RNN) have impressive ability in sequence data processing, particularly for language model building and text classification. This research proposes the combination of sentiment analysis, new approach of sentence vectors and LSTM-RNN as a novel way for Sexual Predator Identification (SPI). LSTM-RNN language model is applied to generate sentence vectors which are the last hidden states in the language model. Sentence vectors are fed into another LSTM-RNN classifier, so as to capture suspicious conversations. Hidden state enables to …
University of Illinois, Urbana Champaign（伊利诺伊大学厄巴纳-尚佩恩分校）
Identifying mathematical relations expressed in text is essential to understanding a broad range of natural language text from election reports, to financial news, to sport commentaries to mathematical word problems. This paper focuses on identifying and understanding mathematical relations described within a single sentence. We introduce the problem of Equation Parsing -- given a sentence, identify noun phrases which represent variables, and generate the mathematical equation expressing the relation described in the sentence. We introduce the notion of projective equation parsing and provide …
School of Computer Science and Engineering, Nanyang Technological University（南洋理工大学计算机科学与工程学院）
Subjectivity detection is the task of identifying objective and subjective sentences. Objective sentences are those which do not exhibit any sentiment. So, it is desired for a sentiment analysis engine to find and separate the objective sentences for further analysis, e.g., polarity detection. In subjective sentences, opinions can often be expressed on one or multiple topics. Aspect extraction is a subtask of sentiment analysis that consists in identifying opinion targets in opinionated text, i.e., in detecting the specific aspects of a product or service the opinion holder is either praising …
Guizhou University（贵州大学）；University of Massachusetts Boston（马萨诸塞大学波士顿分校）
A predicate head is a verbal expression that plays a role as the structural center of a sentence. Identifying predicate heads is critical to understanding a sentence. It plays the leading role in organizing the relevant syntactic elements in a sentence, including subject elements, adverbial elements, etc. For some languages, such as English, word morphologies are valuable for identifying predicate heads. However, Chinese offers no morphological information to indicate words` grammatical roles. A Chinese sentence often contains several verbal expressions; identifying the expression that plays t…
When the semantics of a sentence are not representable in a semantic parser's output schema, parsing will inevitably fail. Detection of these instances is commonly treated as an out-of-domain classification problem. However, there is also a more subtle scenario in which the test data is drawn from the same domain. In addition to formalizing this problem of domain-adjacency, we present a comparison of various baselines that could be used to solve it. We also propose a new simple sentence representation that emphasizes words which are unexpected. This approach improves the performance of a downs…
Product-specific community question answering platforms can greatly help address the concerns of potential customers. However, the user-provided answers on such platforms often vary a lot in their qualities. Helpfulness votes from the community can indicate the overall quality of the answer, but they are often missing. Accurately predicting the helpfulness of an answer to a given question and thus identifying helpful answers is becoming a demanding need. Since the helpfulness of an answer depends on multiple perspectives instead of only topical relevance investigated in typical QA tasks, commo…
Helpful reviews have been essential for the success of e-commerce services, as they help customers make quick purchase decisions and benefit the merchants in their sales. While many reviews are informative, others provide little value and may contain spam, excessive appraisal, or unexpected biases. With the large volume of reviews and their uneven quality, the problem of detecting helpful reviews has drawn much attention lately. Existing methods for identifying helpful reviews primarily focus on review text and ignore the two key factors of (1) who post the reviews and (2) when the reviews are…
Skolkovo Institute of Science and Technology（斯科尔科沃科学技术研究院）；Universität Hamburg（汉堡大学）；Martin-Luther Universität Halle-Wittenberg（马丁-路德·哈勒-维滕贝格大学）
We tackle the tasks of automatically identifying comparative sentences and categorizing the intended preference (e.g., "Python has better NLP libraries than MATLAB" => (Python, better, MATLAB). To this end, we manually annotate 7,199 sentences for 217 distinct target item pairs from several domains (27% of the sentences contain an oriented comparison in the sense of "better" or "worse"). A gradient boosting model based on pre-trained sentence embeddings reaches an F1 score of 85% in our experimental evaluation. The model can be used to extract comparative sentences for pro/con argumentation in…
Paris-Saclay University（巴黎-萨克雷大学）；UVSQ（凡尔赛大学）；Inserm（法国国家健康与医学研究院）；Gustave Roussy（古斯塔夫·鲁西研究所）；Epiconcept Company（Epiconcept公司）；Accenture Labs（埃森哲实验室）；Sorbonne University（索邦大学）；University Sorbonne Paris Nord（索邦巴黎北大学）；Indian Institute of Science（印度科学学院）；Luxembourg Institute of Health（卢森堡健康研究院）
Objective: Leveraging machine learning methods, we aim to extract both explicit and implicit cause-effect associations in patient-reported, diabetes-related tweets and provide a tool to better understand opinion, feelings and observations shared within the diabetes online community from a causality perspective. Materials and Methods: More than 30 million diabetes-related tweets in English were collected between April 2017 and January 2021. Deep learning and natural language processing methods were applied to focus on tweets with personal and emotional content. A cause-effect-tweet dataset was …
Karlsruhe Institute of Technology (KIT)（卡尔斯鲁厄理工学院）
Argument search aims at identifying arguments in natural language texts. In the past, this task has been addressed by a combination of keyword search and argument identification on the sentence- or document-level. However, existing frameworks often address only specific components of argument search and do not address the following aspects: (1) argument-query matching: identifying arguments that frame the topic slightly differently than the actual search query; (2) argument identification: identifying arguments that consist of multiple sentences; (3) argument clustering: selecting retrieved ar…
Common algorithms for sentence and word-alignment allow the automatic identification of word translations from parallel texts. This study suggests that the identification of word translations should also be possible with non-parallel and even unrelated texts. The method proposed is based on the assumption that there is a correlation between the patterns of word co-occurrences in texts of different languages.
Oak Ridge National Laboratory（橡树岭国家实验室）；NIEHS（美国国家环境健康科学研究所）；NTP（美国国家毒理学计划）；NICEATM（国家毒理学替代方法评价中心）
Identifying and extracting data elements such as study descriptors in publication full texts is a critical yet manual and labor-intensive step required in a number of tasks. In this paper we address the question of identifying data elements in an unsupervised manner. Specifically, provided a set of criteria describing specific study parameters, such as species, route of administration, and dosing regimen, we develop an unsupervised approach to identify text segments (sentences) relevant to the criteria. A binary classifier trained to identify publications that met the criteria performs better …
Government College Of Engineering And Textile Technology（政府工程与纺织技术学院）；Indian Institute of Technology Patna（印度理工学院巴特那分校）
In this article, we present a description of our systems as a part of our participation in the shared task namely Artificial Intelligence for Legal Assistance (AILA 2019). This is an integral event of Forum for Information Retrieval Evaluation-2019. The outcomes of this track would be helpful for the automation of the working process of the Indian Judiciary System. The manual working procedures and documentation at any level (from lower to higher court) of the judiciary system are very complex in nature. The systems produced as a part of this track would assist the law practitioners. It would …
