arXivDaily arXiv每日学术速递 周一至周五更新
arXiv 2104.00541cs.LGcs.HC

Deep Reinforcement Learning for Resource Allocation in Business Processes

Warsaw University of Technology(华沙理工大学)

Kamil Żbikowski, Michał Ostapowicz, Piotr Gawrysiak

英文摘要:

Assigning resources in business processes execution is a repetitive task that can be effectively automated. However, different automation methods may give varying results that may not be optimal. Proper resource allocation is crucial as it may lead to significant cost reductions or increased effectiveness that results in increased revenues. In this work, we first propose a novel representation that allows modeling of a multi-process environment with different process-based rewards. These processes can share resources that differ in their eligibility. Then, we use double deep reinforcement learning to look for optimal resource allocation policy. We compare those results with two popular strategies that are widely used in the industry. Learning optimal policy through reinforcement learning requires frequent interactions with the environment, so we also designed and developed a simulation engine that can mimic real-world processes. The results obtained are promising. Deep reinforcement learning based resource allocation achieved significantly better results compared to two commonly used techniques.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

↑