当他们看到它时，他们就会知道：分析来自Android社区的发布后反馈
They'll Know It When They See It: Analyzing Post-Release Feedback from the Android Community
摘要：
众所周知，用户参与和以用户为中心的设计可以提高系统的接受度，特别是在过程的早期考虑最终用户的意见时。然而，越来越常见的系统部署方法，通过在线应用程序分发平台频繁发布，更多地依赖于来自虚拟社区的发布后反馈。此类反馈可能来自庞大而多样的用户社区，这对开发人员在提取和确定需要解决的最紧迫请求方面构成了挑战。为了应对这些挑战，我们使用了自然语言处理技术来研究Android社区记录的增强请求。我们观察到，与特定主题子集相关的功能最常被要求改进，最终用户对Jellybean版本表示特别不满。最终用户也倾向于一起要求对特定问题进行改进，这可能会对谷歌的优先级提出挑战。
英文摘要：
It is known that user involvement and user-centered design enhance system acceptance, particularly when end-users' views are considered early in the process. However, the increasingly common method of system deployment, through frequent releases via an online application distribution platform, relies more on post-release feedback from a virtual community. Such feedback may be received from large and diverse communities of users, posing challenges to developers in terms of extracting and identifying the most pressing requests to address. In seeking to tackle these challenges we have used natural language processing techniques to study enhancement requests logged by the Android community. We observe that features associated with a specific subset of topics were most frequently requested for improvement, and that end-users expressed particular discontent with the Jellybean release. End-users also tended to request improvements to specific issues together, potentially posing a prioritization challenge to Google.
机构、总结、中文摘要均由AI分析而来，可能存在错误，请以论文正文为准。
