arXivDaily arXiv每日学术速递 周一至周五更新
arXiv 2012.09692cs.CL
收藏

五个心理语言学特征,更好地与用户互动

Five Psycholinguistic Characteristics for Better Interaction with Users

Symanto Research(Symanto研究院)

Sanja Štajner, Seren Yenikent, Marc Franco-Salvador

摘要:

当两个人互相关注,对对方要说或写的东西感兴趣时,他们几乎会立即调整自己的写作/说话风格以匹配对方。为了与用户成功交互,聊天机器人和对话系统应该能够做到这一点。我们提出了一个由五个心理语言学文本特征组成的框架,以实现更好的人机交互。我们描述了用于收集数据的注释过程,并对五个二进制分类任务进行了基准测试,实验了不同的训练规模和模型架构。最好的架构明显优于几个基线,并根据语言和任务的不同,实现了72%到96%之间的宏观平均F $_1$分数。如果使用正确的架构,所提出的框架被证明是相当容易为各种语言建模,即使有少量的手动注释数据。

英文摘要:

When two people pay attention to each other and are interested in what the other has to say or write, they almost instantly adapt their writing/speaking style to match the other. For a successful interaction with a user, chatbots and dialogue systems should be able to do the same. We propose a framework consisting of five psycholinguistic textual characteristics for better human-computer interaction. We describe the annotation processes used for collecting the data, and benchmark five binary classification tasks, experimenting with different training sizes and model architectures. The best architectures noticeably outperform several baselines and achieve macro-averaged F$_1$-scores between 72\% and 96\% depending on the language and the task. The proposed framework proved to be fairly easy to model for various languages even with small amount of manually annotated data if right architectures are used.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

↑