People Still Care About Facts: Twitter Users Engage More with Factual Discourse than Misinformation--A Comparison Between COVID and General Narratives on Twitter
University of Florida（佛罗里达大学）；Federal University of Paraná（巴拉那联邦大学）
Mirela Silva, Fabrício Ceschin, Prakash Shrestha, Christopher Brant, Shlok Gilda, Juliana Fernandes, Catia S. Silva, André Grégio, Daniela Oliveira, Luiz Giovanini
Misinformation entails the dissemination of falsehoods that leads to the slow fracturing of society via decreased trust in democratic processes, institutions, and science. The public has grown aware of the role of social media as a superspreader of untrustworthy information, where even pandemics have not been immune. In this paper, we focus on COVID-19 misinformation and examine a subset of 2.1M tweets to understand misinformation as a function of engagement, tweet content (COVID-19- vs. non-COVID-19-related), and veracity (misleading or factual). Using correlation analysis, we show the most relevant feature subsets among over 126 features that most heavily correlate with misinformation or facts. We found that (i) factual tweets, regardless of whether COVID-related, were more engaging than misinformation tweets; and (ii) features that most heavily correlated with engagement varied depending on the veracity and content of the tweet.
Health misinformation is believed to have contributed to vaccine hesitancy during the Covid-19 pandemic, highlighting concerns about the role of social media in polarization and social stability. While previous research has identified a link between political partisanship and misinformation sharing online, the interaction between partisanship and how much misinformation people see within their social networks has not been well studied. As a result, we do not know whether partisanship drives exposure to misinformation or people selectively share misinformation despite being exposed to factual c…
Online social network platforms have a problem with misinformation. One popular way of addressing this problem is via the use of machine learning based automated misinformation detection systems to classify if a post is misinformation. Instead of post hoc detection, we propose to predict if a user will engage with misinformation in advance and design an effective graph neural network classifier based on ego-graphs for this task. However, social networks are highly dynamic, reflecting continual changes in user behaviour, as well as the content being posted. This is problematic for machine learn…
This paper provides a simple theoretical framework to evaluate the effect of key parameters of ranking algorithms, namely popularity and personalization parameters, on measures of platform engagement, misinformation and polarization. The results show that an increase in the weight assigned to online social interactions (e.g., likes and shares) and to personalized content may increase engagement on the social media platform, while at the same time increasing misinformation and/or polarization. By exploiting Facebook's 2018 "Meaningful Social Interactions" algorithmic ranking update, we also pro…
Understanding how different online communities engage with COVID-19 misinformation is critical for public health response, as misinformation confined to a small, isolated community of users poses a different public health risk than misinformation being consumed by a large population spanning many diverse communities. Here we take a longitudinal approach that leverages tools from network science to study COVID-19 misinformation on Twitter. Our approach provides a means to examine the breadth of misinformation engagement using modest data needs and computational resources. We identify influentia…
Misinformation and intergroup bias are two pathologies challenging informed citizenship. This paper examines how identity language is used in misinformation and debunking messages about controversial science on Chinese digital public sphere, and their impact on how the public engage with science. We collected an eight-year time series dataset of public discussion (N=6039) on one of the most controversial science issues in China (GMO) from a popular Q&A platform, Zhihu. We found that both misinformation and debunking messages use a substantial amount of group identity languages when discussing …
The spread of online misinformation threatens public health, democracy, and the broader society. While professional fact-checkers form the first line of defense by fact-checking popular false claims, they do not engage directly in conversations with misinformation spreaders. On the other hand, non-expert ordinary users act as eyes-on-the-ground who proactively counter misinformation -- recent research has shown that 96% counter-misinformation responses are made by ordinary users. However, research also found that 2/3 times, these responses are rude and lack evidence. This work seeks to create …
Unlike traditional media, social media typically provides quantified metrics of how many users have engaged with each piece of content. Some have argued that the presence of these cues promotes the spread of misinformation. Here we investigate the causal effect of social cues on users' engagement with social media posts. We conducted an experiment with N=628 Americans on a custom-built newsfeed interface where we systematically varied the presence and strength of social cues. We find that when cues are shown, indicating that a larger number of others have engaged with a post, users were more l…
We analyse a Singapore-based COVID-19 Telegram group with more than 10,000 participants. First, we study the group's opinion over time, focusing on four dimensions: participation, sentiment, topics, and psychological features. We find that engagement peaked when the Ministry of Health raised the disease alert level, but this engagement was not sustained. Second, we search for government-identified misinformation in the group. We find that government-identified misinformation is rare, and that messages discussing these pieces of misinformation express skepticism.
As the COVID-19 virus quickly spreads around the world, unfortunately, misinformation related to COVID-19 also gets created and spreads like wild fire. Such misinformation has caused confusion among people, disruptions in society, and even deadly consequences in health problems. To be able to understand, detect, and mitigate such COVID-19 misinformation, therefore, has not only deep intellectual values but also huge societal impacts. To help researchers combat COVID-19 health misinformation, therefore, we present CoAID (Covid-19 heAlthcare mIsinformation Dataset), with diverse COVID-19 healthc…
The ongoing Coronavirus (COVID-19) pandemic highlights the inter-connectedness of our present-day globalized world. With social distancing policies in place, virtual communication has become an important source of (mis)information. As increasing number of people rely on social media platforms for news, identifying misinformation and uncovering the nature of online discourse around COVID-19 has emerged as a critical task. To this end, we collected streaming data related to COVID-19 using the Twitter API, starting March 1, 2020. We identified unreliable and misleading contents based on fact-chec…
During the summer of 2019-20, while Australia suffered unprecedented bushfires across the country, false narratives regarding arson and limited backburning spread quickly on Twitter, particularly using the hashtag #ArsonEmergency. Misinformation and bot- and troll-like behaviour were detected and reported by social media researchers and the news soon reached mainstream media. This paper examines the communication and behaviour of two polarised online communities before and after news of the misinformation became public knowledge. Specifically, the Supporter community actively engaged with othe…
Supporters and Skeptics: LLM-based Analysis of Engagement with Mental Health (Mis)Information Content on Video-sharing Platforms
Georgia Institute of Technology（佐治亚理工学院）；Rowan University（罗文大学）；Zucker Hillside Hospital, Psychiatry Research（扎克山坡医院精神病学研究部）；Hofstra University（霍夫斯特拉大学）
Though significant efforts such as removing false claims and promoting reliable sources have been increased to combat COVID-19 "misinfodemic", it remains an unsolved societal challenge if lacking a proper understanding of susceptible online users, i.e., those who are likely to be attracted by, believe and spread misinformation. This study attempts to answer {\it who} constitutes the population vulnerable to the online misinformation in the pandemic, and what are the robust features and short-term behavior signals that distinguish susceptible users from others. Using a 6-month longitudinal user…
University of Southern California（南加州大学）；Viterbi School of Engineering（维特比工程学院）
Recent years have witnessed the rise of misinformation campaigns that spread specific narratives on social media to manipulate public opinions on different areas, such as politics and healthcare. Consequently, an effective and efficient automatic methodology to estimate the influence of the misinformation on user beliefs and activities is needed. However, existing works on misinformation impact estimation either rely on small-scale psychological experiments or can only discover the correlation between user behaviour and misinformation. To address these issues, in this paper, we build up a caus…
A tweet from popular entertainer and businesswoman, Rihanna, bringing attention to farmers' protests around Delhi set off heightened activity on Indian social media. An immediate consequence was the weighing in by Indian politicians, entertainers, media and other influencers on the issue. In this paper, we use data from Twitter and an archive of debunked misinformation stories to understand some of the patterns around influencer engagement with a political issue. We found that more followed influencers were less likely to come out in support of the tweet. We also find that the later engagement…
Universidade Federal de Minas Gerais（米纳斯吉拉斯联邦大学）；Universidade Federal de Ouro Preto（欧鲁普雷图联邦大学）；Politecnico di Torino（都灵理工大学）
WhatsApp emerged as a major communication platform in many countries in the recent years. Despite offering only one-to-one and small group conversations, WhatsApp has been shown to enable the formation of a rich underlying network, crossing the boundaries of existing groups, and with structural properties that favor information dissemination at large. Indeed, WhatsApp has reportedly been used as a forum of misinformation campaigns with significant social, political and economic consequences in several countries. In this article, we aim at complementing recent studies on misinformation spread o…
False claims about COVID-19 vaccines can undermine public trust in ongoing vaccination campaigns, thus posing a threat to global public health. Misinformation originating from various sources has been spreading online since the beginning of the COVID-19 pandemic. In this paper, we present a dataset of Twitter posts that exhibit a strong anti-vaccine stance. The dataset consists of two parts: a) a streaming keyword-centered data collection with more than 1.8 million tweets, and b) a historical account-level collection with more than 135 million tweets. The former leverages the Twitter streaming…
We measure trends in the diffusion of misinformation on Facebook and Twitter between January 2015 and July 2018. We focus on stories from 570 sites that have been identified as producers of false stories. Interactions with these sites on both Facebook and Twitter rose steadily through the end of 2016. Interactions then fell sharply on Facebook while they continued to rise on Twitter, with the ratio of Facebook engagements to Twitter shares falling by approximately 60 percent. We see no similar pattern for other news, business, or culture sites, where interactions have been relatively stable ov…
Misinformation promotes distrust in science, undermines public health, and may drive civil unrest. Vaccine misinformation, in particular, has stalled efforts to overcome the COVID-19 pandemic, prompting social media platforms' attempts to reduce it. Some have questioned whether "soft" content moderation remedies -- e.g., flagging and downranking misinformation -- were successful, suggesting that the addition of "hard" content remedies -- e.g., deplatforming and content bans -- is necessary. We therefore examined whether Facebook's vaccine misinformation content removal policies were effective.…
An important challenge in the process of tracking and detecting the dissemination of misinformation is to understand the political gap between people that engage with the so called "fake news". A possible factor responsible for this gap is opinion polarization, which may prompt the general public to classify content that they disagree or want to discredit as fake. In this work, we study the relationship between political polarization and content reported by Twitter users as related to "fake news". We investigate how polarization may create distinct narratives on what misinformation actually is…
The proliferation of social media platforms like Twitter has heightened the consequences of the spread of misinformation. To understand and model the spread of misinformation, in this paper, we leveraged the SEIZ (Susceptible, Exposed, Infected, Skeptics) epidemiological model to describe the underlying process that delineates the spread of misinformation on Twitter. Compared to the other epidemiological models, this model produces broader results because it includes the additional Skeptics (Z) compartment, wherein a user may be exposed to an item of misinformation but not engage in any reacti…
Saginaw Valley State University（萨吉诺谷州立大学）；The Hashemite University（哈希姆大学）；Western Michigan University（西密歇根大学）；University of Nebraska at Kearney（内布拉斯加大学卡尼尔分校）
Online news and information sources are convenient and accessible ways to learn about current issues. For instance, more than 300 million people engage with posts on Twitter globally, which provides the possibility to disseminate misleading information. There are numerous cases where violent crimes have been committed due to fake news. This research presents the CovidMis20 dataset (COVID-19 Misinformation 2020 dataset), which consists of 1,375,592 tweets collected from February to July 2020. CovidMis20 can be automatically updated to fetch the latest news and is publicly available at: https://…
Identifying and characterizing disinformation in political discourse on social media is critical to ensure the integrity of elections and democratic processes around the world. Persistent manipulation of social media has resulted in increased concerns regarding the 2020 U.S. Presidential Election, due to its potential to influence individual opinions and social dynamics. In this work, we focus on the identification of distorted facts, in the form of unreliable and conspiratorial narratives in election-related tweets, to characterize discourse manipulation prior to the election. We apply a dete…
The spread of misinformation on social media is a pressing societal problem that platforms, policymakers, and researchers continue to grapple with. As a countermeasure, recent works have proposed to employ non-expert fact-checkers in the crowd to fact-check social media content. While experimental studies suggest that crowds might be able to accurately assess the veracity of social media content, an understanding of how crowd fact-checked (mis-)information spreads is missing. In this work, we empirically analyze the spread of misleading vs. not misleading community fact-checked posts on social…
Online misinformation has been a serious threat to public health and society. Social media users are known to reply to misinformation posts with counter-misinformation messages, which have been shown to be effective in curbing the spread of misinformation. This is called social correction. However, the characteristics of tweets that attract social correction versus those that do not remain unknown. To close the gap, we focus on answering the following two research questions: (1) ``Given a tweet, will it be countered by other users?'', and (2) ``If yes, what will be the magnitude of countering …
The spreading of unsubstantiated rumors on online social networks (OSN) either unintentionally or intentionally (e.g., for political reasons or even trolling) can have serious consequences such as in the recent case of rumors about Ebola causing disruption to health-care workers. Here we show that indicators aimed at quantifying information consumption patterns might provide important insights about the virality of false claims. In particular, we address the driving forces behind the popularity of contents by analyzing a sample of 1.2M Facebook Italian users consuming different (and opposite) …
Parents - particularly moms - increasingly consult social media for support when taking decisions about their young children, and likely also when advising other family members such as elderly relatives. Minimizing malignant online influences is therefore crucial to securing their assent for policies ranging from vaccinations, masks and social distancing against the pandemic, to household best practices against climate change, to acceptance of future 5G towers nearby. Here we show how a strengthening of bonds across online communities during the pandemic, has led to non-Covid-19 conspiracy the…
Measuring the co-evolution of online engagement with (mis)information and its visibility at scale
University of Warwick（华威大学）；The Alan Turing Institute（艾伦·图灵研究所）；Institute of Cognitive Sciences and Technologies, National Research Council of Italy（意大利国家研究委员会认知科学与技术研究所）；Institute for Futures Studies（未来研究所）；Linköping University（林雪平大学）；University of Padua（帕多瓦大学）；Padua Center for Network Medicine（帕多瓦网络医学中心）；Istituto Nazionale di Fisica Nucleare, Sez. Padova（意大利国家核物理研究所帕多瓦分部）
This paper reports the findings of a 606-participant study where we analyzed the perception and engagement effects of COVID-19 vaccine rumours on Twitter pertaining to (a) vaccine efficacy; and (b) mass immunization efforts in the United States. Misperceptions regarding vaccine efficacy were successfully induced through simple content alterations and the addition of popular anti COVID-19 hashtags to otherwise valid Twitter content. Twitter's misinformation contextual tags caused a "backfire effect" for the skeptic, vaccine-hesitant reinforcing their opposition stance. While the majority of the…
In the context of COVID-19 pandemic, social networks such as Twitter and YouTube stand out as important sources of information. YouTube, as the largest and most engaging online media consumption platform, has a large influence in the spread of information and misinformation, which makes it important to study how it deals with the problems that arise from disinformation, as well as how its users interact with different types of content. Considering that United States (USA) and Brazil (BR) are two countries with the highest COVID-19 death tolls, we asked the following question: What are the nuan…
According to the World Economic Forum, the diffusion of unsubstantiated rumors on online social media is one of the main threats for our society. The disintermediated paradigm of content production and consumption on online social media might foster the formation of homophile communities (echo-chambers) around specific worldviews. Such a scenario has been shown to be a vivid environment for the diffusion of false claims, in particular with respect to conspiracy theories. Not rarely, viral phenomena trigger naive (and funny) social responses -- e.g., the recent case of Jade Helm 15 where a simp…
