arXivDaily arXiv每日学术速递 周一至周五更新
arXiv 2011.07359cs.IR
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分析“靠近我”服务:基于位置检索的潜在暴露偏差

Analyzing 'Near Me' Services: Potential for Exposure Bias in Location-based Retrieval

Ashmi Banerjee, Gourab K Patro, Linus W. Dietz, Abhijnan Chakraborty

摘要:

智能手机的普及导致了基于位置的搜索和推荐系统的日益普及。像Google和Yelp这样的在线平台允许以附近功能的形式进行基于位置的搜索,以查询附近的酒店或餐馆。此外,像Booking[dot]com、Expedia或Trivago这样的酒店预订平台允许旅行者使用他们想要的位置作为搜索查询或在特定地标附近搜索住宿。由于城市中不同位置的受欢迎程度不同,某些位置可能比其他位置获得更多查询。因此,在这些地点的不同机构所接受的暴露可能与其评级中所捕获的其内在质量非常不同。今天,许多小企业(商店,酒店或餐馆)依靠这种在线平台吸引客户。因此,接受比预期更少的风险可能对企业不利。这可能会对他们的收入产生负面影响,并可能导致经济饥饿甚至关闭。通过收集和分析来自三个流行平台的数据,我们观察到许多顶级酒店和餐馆在质量方面的曝光率较低,这可能对他们不利。根据精英的概念,我们定义和量化了这些平台上基于位置的搜索所导致的这种暴露差异。我们将这种曝光差异主要归因于两种偏见--流行性偏见和位置偏见。我们对多个数据集的实验评估表明,尽管平台在提供基于距离的结果方面做得很好,但个别企业存在暴露差异,需要减少商业可持续性。

英文摘要:

The proliferation of smartphones has led to the increased popularity of location-based search and recommendation systems. Online platforms like Google and Yelp allow location-based search in the form of nearby feature to query for hotels or restaurants in the vicinity. Moreover, hotel booking platforms like Booking[dot]com, Expedia, or Trivago allow travelers searching for accommodations using either their desired location as a search query or near a particular landmark. Since the popularity of different locations in a city varies, certain locations may get more queries than other locations. Thus, the exposure received by different establishments at these locations may be very different from their intrinsic quality as captured in their ratings. Today, many small businesses (shops, hotels, or restaurants) rely on such online platforms for attracting customers. Thus, receiving less exposure than that is expected can be unfavorable for businesses. It could have a negative impact on their revenue and potentially lead to economic starvation or even shutdown. By gathering and analyzing data from three popular platforms, we observe that many top-rated hotels and restaurants get less exposure vis-a-vis their quality, which could be detrimental for them. Following a meritocratic notion, we define and quantify such exposure disparity due to location-based searches on these platforms. We attribute this exposure disparity mainly to two kinds of biases -- Popularity Bias and Position Bias. Our experimental evaluation on multiple datasets reveals that although the platforms are doing well in delivering distance-based results, exposure disparity exists for individual businesses and needs to be reduced for business sustainability.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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