Cyberbullying, identified as intended and repeated online bullying behavior, has become increasingly prevalent in the past few decades. Despite the significant progress made thus far, the focus of most existing work on cyberbullying detection lies in the independent content analysis of different comments within a social media session. We argue that such leading notions of analysis suffer from three key limitations: they overlook the temporal correlations among different comments; they only consider the content within a single comment rather than the topic coherence across comments; they remain generic and exploit limited interactions between social media users. In this work, we observe that user comments in the same session may be inherently related, e.g., discussing similar topics, and their interaction may evolve over time. We also show that modeling such topic coherence and temporal interaction are critical to capture the repetitive characteristics of bullying behavior, thus leading to better predicting performance. To achieve the goal, we first construct a unified temporal graph for each social media session. Drawing on recent advances in graph neural network, we then propose a principled graph-based approach for modeling the temporal dynamics and topic coherence throughout user interactions. We empirically evaluate the effectiveness of our approach with the tasks of session-level bullying detection and comment-level case study. Our code is released to public.
Kitami Institute of Technology（北见工业大学）；AGH University of Science and Technology（AGH科技大学）；Samurailabs
We study the effectiveness of Feature Density (FD) using different linguistically-backed feature preprocessing methods in order to estimate dataset complexity, which in turn is used to comparatively estimate the potential performance of machine learning (ML) classifiers prior to any training. We hypothesise that estimating dataset complexity allows for the reduction of the number of required experiments iterations. This way we can optimize the resource-intensive training of ML models which is becoming a serious issue due to the increases in available dataset sizes and the ever rising popularit…
Cyberbullying is a disturbing online misbehaviour with troubling consequences. It appears in different forms, and in most of the social networks, it is in textual format. Automatic detection of such incidents requires intelligent systems. Most of the existing studies have approached this problem with conventional machine learning models and the majority of the developed models in these studies are adaptable to a single social network at a time. In recent studies, deep learning based models have found their way in the detection of cyberbullying incidents, claiming that they can overcome the lim…
Cyberbullying or Online harassment detection on social media for various major languages is currently being given a good amount of focus by researchers worldwide. Being the seventh most speaking language in the world and increasing usage of online platform among the Bengali speaking people urge to find effective detection technique to handle the online harassment. In this paper, we have proposed binary and multiclass classification model using hybrid neural network for bully expression detection in Bengali language. We have used 44,001 users comments from popular public Facebook pages, which f…
In this work we propose a novel representation learning model which computes semantic representations for tweets accurately. Our model systematically exploits the chronologically adjacent tweets ('context') from users' Twitter timelines for this task. Further, we make our model user-aware so that it can do well in modeling the target tweet by exploiting the rich knowledge about the user such as the way the user writes the post and also summarizing the topics on which the user writes. We empirically demonstrate that the proposed models outperform the state-of-the-art models in predicting the us…
Institute of Software, Chinese Academy of Sciences（中国科学院软件研究所）；University of Chinese Academy of Sciences（中国科学院大学）；MX Media Co., Ltd（MX媒体有限公司）
Many practical recommender systems provide item recommendation for different users only via mining user-item interactions but totally ignoring the rich attribute information of items that users interact with. In this paper, we propose an attribute-augmented graph neural network model named Murzim. Murzim takes as input the graphs constructed from the user-item interaction sequences and corresponding item attribute sequences. By combining the GNNs with node aggregation and an attention network, Murzim can capture user preference patterns, generate embeddings for user-item interaction sequences,…
In this paper, we explore the relationship between an individual's writing style and the risk that they will engage in online harmful behaviors (such as cyberbullying). In particular, we consider whether measurable differences in writing style relate to different personality types, as modeled by the Big-Five personality traits and the Dark Triad traits, and can differentiate between users who do or do not engage in harmful behaviors. We study messages from nearly 2,500 users from two online communities (Twitter and Reddit) and find that we can measure significant personality differences betwee…
University of Edinburgh（爱丁堡大学）；The Hong Kong Polytechnic University（香港理工大学）
In this work we study user controlled table-to-text generation where users explore the content in a table by selecting cells and reading a natural language description thereof automatically produce by a natural language generator. Such generation models usually learn from carefully selected cell combinations (clean cell selections); however, in practice users may select unexpected, redundant, or incoherent cell combinations (noisy cell selections). In experiments, we find that models perform well on test sets coming from the same distribution as the train data but their performance drops when …
Dublin City University（都柏林城市大学）；Westlake University（西湖大学）；Trinity College Dublin（都柏林圣三一学院）
User and product information associated with a review is useful for sentiment polarity prediction. Typical approaches incorporating such information focus on modeling users and products as implicitly learned representation vectors. Most do not exploit the potential of historical reviews, or those that currently do require unnecessary modifications to model architecture or do not make full use of user/product associations. The contribution of this work is twofold: i) a method to explicitly employ historical reviews belonging to the same user/product to initialize representations, and ii) effici…
Dublin City University（都柏林城市大学）；Trinity College Dublin（都柏林圣三一学院）
Past work that improves document-level sentiment analysis by encoding user and product information has been limited to considering only the text of the current review. We investigate incorporating additional review text available at the time of sentiment prediction that may prove meaningful for guiding prediction. Firstly, we incorporate all available historical review text belonging to the author of the review in question. Secondly, we investigate the inclusion of historical reviews associated with the current product (written by other users). We achieve this by explicitly storing representat…
Natural Language Understanding (NLU) is an established component within a conversational AI or digital assistant system, and it is responsible for producing semantic understanding of a user request. We propose a scalable and automatic approach for improving NLU in a large-scale conversational AI system by leveraging implicit user feedback, with an insight that user interaction data and dialog context have rich information embedded from which user satisfaction and intention can be inferred. In particular, we propose a general domain-agnostic framework for curating new supervision data for impro…
Information Sciences Institute, University of Southern California（南加州大学信息科学研究所）
Technology has increasingly become an integral part of the Bible translation process. Over time, both the translation process and relevant technology have evolved greatly. More recently, the field of Natural Language Processing (NLP) has made great progress in solving some problems previously thought impenetrable. Through this study we endeavor to better understand and communicate about a segment of the current landscape of the Bible translation process as it relates to technology and identify pertinent issues. We conduct several interviews with individuals working in different levels of the B…
iDST, Alibaba Group（阿里巴巴集团iDST）；School of Computer Science and Software Engineering, East China Normal University（华东师范大学计算机科学与软件工程学院）；Onehome (Beijing) Network Technology Co. Ltd.（北京一居网络科技有限公司）；Shanghai Key Laboratory of Multidimensional Information Processing, P.R.China（上海市多维度信息处理重点实验室）
It is a challenging and practical research problem to obtain effective compression of lengthy product titles for E-commerce. This is particularly important as more and more users browse mobile E-commerce apps and more merchants make the original product titles redundant and lengthy for Search Engine Optimization. Traditional text summarization approaches often require a large amount of preprocessing costs and do not capture the important issue of conversion rate in E-commerce. This paper proposes a novel multi-task learning approach for improving product title compression with user search log …
Conversational recommender systems (CRS) aim to employ natural language conversations to suggest suitable products to users. Understanding user preferences for prospective items and learning efficient item representations are crucial for CRS. Despite various attempts, earlier studies mostly learned item representations based on individual conversations, ignoring item popularity embodied among all others. Besides, they still need support in efficiently capturing user preferences since the information reflected in a single conversation is limited. Inspired by collaborative filtering, we propose …
University of the Basque Country (UPV/EHU)（巴斯克地区大学（UPV/EHU））；New York University (NYU)（纽约大学（NYU））
The interaction of conversational systems with users poses an exciting opportunity for improving them after deployment, but little evidence has been provided of its feasibility. In most applications, users are not able to provide the correct answer to the system, but they are able to provide binary (correct, incorrect) feedback. In this paper we propose feedback-weighted learning based on importance sampling to improve upon an initial supervised system using binary user feedback. We perform simulated experiments on document classification (for development) and Conversational Question Answering…
NTT Corporation（日本电报电话公司）；NTT Human Informatics Laboratories（NTT人类信息学实验室）
Humans can obtain the knowledge of novel visual concepts from language descriptions, and we thus use the few-shot image classification task to investigate whether a machine learning model can have this capability. Our proposed model, LIDE (Learning from Image and DEscription), has a text decoder to generate the descriptions and a text encoder to obtain the text representations of machine- or user-generated descriptions. We confirmed that LIDE with machine-generated descriptions outperformed baseline models. Moreover, the performance was improved further with high-quality user-generated descrip…
Neural network methods have achieved great success in reviews sentiment classification. Recently, some works achieved improvement by incorporating user and product information to generate a review representation. However, in reviews, we observe that some words or sentences show strong user's preference, and some others tend to indicate product's characteristic. The two kinds of information play different roles in determining the sentiment label of a review. Therefore, it is not reasonable to encode user and product information together into one representation. In this paper, we propose a novel…
Peking University（北京大学）；Renmin University of China（中国人民大学）
Conversational recommender systems (CRS) aim to recommend high-quality items to users through interactive conversations. Although several efforts have been made for CRS, two major issues still remain to be solved. First, the conversation data itself lacks of sufficient contextual information for accurately understanding users' preference. Second, there is a semantic gap between natural language expression and item-level user preference. To address these issues, we incorporate both word-oriented and entity-oriented knowledge graphs (KG) to enhance the data representations in CRSs, and adopt Mut…
In this paper, we detail novel strategies for interpolating personalized language models and methods to handle out-of-vocabulary (OOV) tokens to improve personalized language models. Using publicly available data from Reddit, we demonstrate improvements in offline metrics at the user level by interpolating a global LSTM-based authoring model with a user-personalized n-gram model. By optimizing this approach with a back-off to uniform OOV penalty and the interpolation coefficient, we observe that over 80% of users receive a lift in perplexity, with an average of 5.2% in perplexity lift per user…
Saarland University（萨尔大学）；DFKI（德国人工智能研究中心）；University of Wolverhampton（伍尔弗汉普顿大学）；Jadavpur University（贾达普大学）
This paper describes strategies to improve an existing web-based computer-aided translation (CAT) tool entitled CATaLog Online. CATaLog Online provides a post-editing environment with simple yet helpful project management tools. It offers translation suggestions from translation memories (TM), machine translation (MT), and automatic post-editing (APE) and records detailed logs of post-editing activities. To test the new approaches proposed in this paper, we carried out a user study on an English--German translation task using CATaLog Online. User feedback revealed that the users preferred usin…
Hong Kong Polytechnic University（香港理工大学）；Baidu Inc.（百度公司）；Tencent Jarvis Lab（腾讯天衍实验室）；Université de Montréal（蒙特利尔大学）；Mila（米拉人工智能研究院）；Sun Yat-sen University（中山大学）
Providing Emotional Support (ES) to soothe people in emotional distress is an essential capability in social interactions. Most existing researches on building ES conversation systems only considered single-turn interactions with users, which was over-simplified. In comparison, multi-turn ES conversation systems can provide ES more effectively, but face several new technical challenges, including: (1) how to adopt appropriate support strategies to achieve the long-term dialogue goal of comforting the user's emotion; (2) how to dynamically model the user's state. In this paper, we propose a nov…
Unitary Ltd.（Unitary有限公司）；University of Amsterdam（阿姆斯特丹大学）；University of Oxford（牛津大学）
Multi-modal retrieval is an important problem for many applications, such as recommendation and search. Current benchmarks and even datasets are often manually constructed and consist of mostly clean samples where all modalities are well-correlated with the content. Thus, current video-text retrieval literature largely focuses on video titles or audio transcripts, while ignoring user comments, since users often tend to discuss topics only vaguely related to the video. Despite the ubiquity of user comments online, there is currently no multi-modal representation learning datasets that includes …
A typical conversation comprises of multiple turns between participants where they go back-and-forth between different topics. At each user turn, dialogue state tracking (DST) aims to estimate user's goal by processing the current utterance. However, in many turns, users implicitly refer to the previous goal, necessitating the use of relevant dialogue history. Nonetheless, distinguishing relevant history is challenging and a popular method of using dialogue recency for that is inefficient. We, therefore, propose a novel framework for DST that identifies relevant historical context by referring…
Flytxt Mobile Solutions Pvt. Ltd.（Flytxt移动解决方案私人有限公司）；Indian Institute of Technology, Delhi（德里印度理工学院）
Standard Collaborative Filtering (CF) algorithms make use of interactions between users and items in the form of implicit or explicit ratings alone for generating recommendations. Similarity among users or items is calculated purely based on rating overlap in this case,without considering explicit properties of users or items involved, limiting their applicability in domains with very sparse rating spaces. In many domains such as movies, news or electronic commerce recommenders, considerable contextual data in text form describing item properties is available along with the rating data, which …
Islamic Azad University（伊斯兰阿扎德大学）；Qom University（库姆大学）；Sharif University of Technology（谢里夫理工大学）
The Internet has dramatically changed the relationship among people and their relationships with others people and made the valuable information available for the users. Email is the service, which the Internet provides today for its own users; this service has attracted most of the users' attention due to the low cost. Along with the numerous benefits of Email, one of the weaknesses of this service is that the number of received emails is continually being enhanced, thus the ways are needed to automatically filter these disturbing letters. Most of these filters utilize a combination of severa…
