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arXiv 2008.04713cs.CRcs.CY
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驱动网络保险的数据:对承保和索赔流程的研究

The Data that Drives Cyber Insurance: A Study into the Underwriting and Claims Processes

Jason R. C. Nurse, Louise Axon, Arnau Erola, Ioannis Agrafiotis, Michael Goldsmith, Sadie Creese

摘要:

网络保险是风险管理的一个关键组成部分,旨在转移风险,并在发生网络事件时支持业务恢复。由于网络保险在实践和研究中仍然是一个新概念,因此关于驱动它的数据和经济模型、保险范围选择和保费定价以及其更程序化的政策相关方面,还有许多尚未解答的问题。本文旨在通过关注网络保险从业人员使用的主要数据类型来解决其中的一些问题,特别是在保险承保和索赔过程中的决策。我们进一步探讨了从业者对他们在收集和使用数据时所面临的挑战的看法,并确定了需要进一步数据的差距。我们通过与一系列网络保险专业人士(包括承保人,精算师,索赔专家,违规响应者和网络运营专家)进行焦点小组的定性研究得出结论,并为现有知识提供宝贵的贡献。这些见解包括有助于计算保费和索赔决策的关键数据类型的示例,确定数据收集各个阶段的挑战和差距,以及对网络保险行业竞争前数据集开发的初步看法。我们相信,更好地了解网络保险中的数据收集和使用,以及当前面临的挑战,对于为未来的研究和实践提供信息是非常宝贵的。

英文摘要:

Cyber insurance is a key component in risk management, intended to transfer risks and support business recovery in the event of a cyber incident. As cyber insurance is still a new concept in practice and research, there are many unanswered questions regarding the data and economic models that drive it, the coverage options and pricing of premiums, and its more procedural policy-related aspects. This paper aims to address some of these questions by focusing on the key types of data which are used by cyber-insurance practitioners, particularly for decision-making in the insurance underwriting and claim processes. We further explore practitioners' perceptions of the challenges they face in gathering and using data, and identify gaps where further data is required. We draw our conclusions from a qualitative study by conducting a focus group with a range of cyber-insurance professionals (including underwriters, actuaries, claims specialists, breach responders, and cyber operations specialists) and provide valuable contributions to existing knowledge. These insights include examples of key data types which contribute to the calculation of premiums and decisions on claims, the identification of challenges and gaps at various stages of data gathering, and initial perspectives on the development of a pre-competitive dataset for the cyber insurance industry. We believe an improved understanding of data gathering and usage in cyber insurance, and of the current challenges faced, can be invaluable for informing future research and practice.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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