End-to-end spoken language understanding (SLU) systems have many advantages over conventional pipeline systems, but collecting in-domain speech data to train an end-to-end system is costly and time consuming. One question arises from this: how to train an end-to-end SLU with limited amounts of data? Many researchers have explored approaches that make use of other related data resources, typically by pre-training parts of the model on high-resource speech recognition. In this paper, we suggest improving the generalization performance of SLU models with a non-standard learning algorithm, Reptile. Though Reptile was originally proposed for model-agnostic meta learning, we argue that it can also be used to directly learn a target task and result in better generalization than conventional gradient descent. In this work, we employ Reptile to the task of end-to-end spoken intent classification. Experiments on four datasets of different languages and domains show improvement of intent prediction accuracy, both when Reptile is used alone and used in addition to pre-training.
Training an end-to-end (E2E) neural network speech-to-intent (S2I) system that directly extracts intents from speech requires large amounts of intent-labeled speech data, which is time consuming and expensive to collect. Initializing the S2I model with an ASR model trained on copious speech data can alleviate data sparsity. In this paper, we attempt to leverage NLU text resources. We implemented a CTC-based S2I system that matches the performance of a state-of-the-art, traditional cascaded SLU system. We performed controlled experiments with varying amounts of speech and text training data. Wh…
Intent classification is a task in spoken language understanding. An intent classification system is usually implemented as a pipeline process, with a speech recognition module followed by text processing that classifies the intents. There are also studies of end-to-end system that takes acoustic features as input and classifies the intents directly. Such systems don't take advantage of relevant linguistic information, and suffer from limited training data. In this work, we propose a novel intent classification framework that employs acoustic features extracted from a pretrained speech recogni…
National University of Singapore（新加坡国立大学）；The Chinese University of Hong Kong (Shenzhen)（香港中文大学（深圳））
End-to-end speech-to-intent classification has shown its advantage in harvesting information from both text and speech. In this paper, we study a technique to develop such an end-to-end system that supports multiple languages. To overcome the scarcity of multi-lingual speech corpus, we exploit knowledge from a pre-trained multi-lingual natural language processing model. Multi-lingual bidirectional encoder representations from transformers (mBERT) models are trained on multiple languages and hence expected to perform well in the multi-lingual scenario. In this work, we employ a teacher-student …
Spoken intent detection has become a popular approach to interface with various smart devices with ease. However, such systems are limited to the preset list of intents-terms or commands, which restricts the quick customization of personal devices to new intents. This paper presents a few-shot spoken intent classification approach with task-agnostic representations via meta-learning paradigm. Specifically, we leverage the popular representation-based meta-learning learning to build a task-agnostic representation of utterances, that then use a linear classifier for prediction. We evaluate three…
Intent classification and slot filling are two critical tasks for natural language understanding. Traditionally the two tasks have been deemed to proceed independently. However, more recently, joint models for intent classification and slot filling have achieved state-of-the-art performance, and have proved that there exists a strong relationship between the two tasks. This article is a compilation of past work in natural language understanding, especially joint intent classification and slot filling. We observe three milestones in this research so far: Intent detection to identify the speaker…
Self-Supervised Speech Representations are More Phonetic than Semantic
Carnegie Mellon University（卡内基梅隆大学）；Toyota Technological Institute at Chicago（芝加哥丰田理工学院）；National Institute of Advanced Industrial Science and Technology (AIST)（日本国立先进工业科学技术研究院（AIST））
International Institute of Information Technology, Hyderabad（海得拉巴国际信息技术研究所）
With the increasing usage of the internet, more and more data is being digitized including parliamentary debates but they are in an unstructured format. There is a need to convert them into a structured format for linguistic analysis. Much work has been done on parliamentary data such as Hansard, American congressional floor-debate data on various aspects but less on pragmatics. In this paper, we provide a dataset for the synopsis of Indian parliamentary debates and perform stance classification of speeches i.e identifying if the speaker is supporting the bill/issue or against it. We also anal…
Conventional conversation assistants extract text transcripts from the speech signal using automatic speech recognition (ASR) and then predict intent from the transcriptions. Using end-to-end spoken language understanding (SLU), the intents of the speaker are predicted directly from the speech signal without requiring intermediate text transcripts. As a result, the model can optimize directly for intent classification and avoid cascading errors from ASR. The end-to-end SLU system also helps in reducing the latency of the intent prediction model. Although many datasets are available publicly fo…
National University of Singapore（新加坡国立大学）；The Chinese University of Hong Kong, Shenzhen（香港中文大学（深圳））
Self-supervised pre-training has been successful in both text and speech processing. Speech and text offer different but complementary information. The question is whether we are able to perform a speech-text joint pre-training on unpaired speech and text. In this paper, we take the idea of self-supervised pre-training one step further and propose token2vec, a novel joint pre-training framework for unpaired speech and text based on discrete representations of speech. Firstly, due to the distinct characteristics between speech and text modalities, where speech is continuous while text is discre…
End-to-end intent classification using speech has numerous advantages compared to the conventional pipeline approach using automatic speech recognition (ASR), followed by natural language processing modules. It attempts to predict intent from speech without using an intermediate ASR module. However, such end-to-end framework suffers from the unavailability of large speech resources with higher acoustic variation in spoken language understanding. In this work, we exploit the scope of the transformer distillation method that is specifically designed for knowledge distillation from a transformer …
Avaya（亚美亚公司）；Poznań University of Technology（波兹南理工大学）
In this paper, we present a method for correcting automatic speech recognition (ASR) errors using a finite state transducer (FST) intent recognition framework. Intent recognition is a powerful technique for dialog flow management in turn-oriented, human-machine dialogs. This technique can also be very useful in the context of human-human dialogs, though it serves a different purpose of key insight extraction from conversations. We argue that currently available intent recognition techniques are not applicable to human-human dialogs due to the complex structure of turn-taking and various disflu…
Bridging What the Model Thinks and How It Speaks: Expressive Speech Generation via Self-Aware Intent-Realization Alignment
The Chinese University of Hong Kong, Shenzhen（香港中文大学（深圳））；Tencent Ethereal Audio Lab（腾讯虚实音频实验室）；Southeast University（东南大学）；Zhejiang University（浙江大学）；Shenzhen University of Advanced Technology（深圳先进技术大学）
Enhancing Speech Instruction Understanding and Disambiguation in Robotics via Speech Prosody
IT University of Copenhagen（丹麦技术大学）；University of Florida（佛罗里达大学）；Brown University（布朗大学）；Intelligent Agents Research Group（智能代理研究组）；Intelligent Robot Lab（智能机器人实验室）
Comprehending the overall intent of an utterance helps a listener recognize the individual words spoken. Inspired by this fact, we perform a novel study of the impact of explicitly incorporating intent representations as additional information to improve a recurrent neural network-transducer (RNN-T) based automatic speech recognition (ASR) system. An audio-to-intent (A2I) model encodes the intent of the utterance in the form of embeddings or posteriors, and these are used as auxiliary inputs for RNN-T training and inference. Experimenting with a 50k-hour far-field English speech corpus, this s…
For a large portion of real-life utterances, the intention cannot be solely decided by either their semantic or syntactic characteristics. Although not all the sociolinguistic and pragmatic information can be digitized, at least phonetic features are indispensable in understanding the spoken language. Especially in head-final languages such as Korean, sentence-final prosody has great importance in identifying the speaker's intention. This paper suggests a system which identifies the inherent intention of a spoken utterance given its transcript, in some cases using auxiliary acoustic features. …
The Ohio State University（俄亥俄州立大学）；IBM Research AI（IBM研究院人工智能部门）
Recent advances in End-to-End (E2E) Spoken Language Understanding (SLU) have been primarily due to effective pretraining of speech representations. One such pretraining paradigm is the distillation of semantic knowledge from state-of-the-art text-based models like BERT to speech encoder neural networks. This work is a step towards doing the same in a much more efficient and fine-grained manner where we align speech embeddings and BERT embeddings on a token-by-token basis. We introduce a simple yet novel technique that uses a cross-modal attention mechanism to extract token-level contextual emb…
Attention-based encoder-decoder neural network models have recently shown promising results in machine translation and speech recognition. In this work, we propose an attention-based neural network model for joint intent detection and slot filling, both of which are critical steps for many speech understanding and dialog systems. Unlike in machine translation and speech recognition, alignment is explicit in slot filling. We explore different strategies in incorporating this alignment information to the encoder-decoder framework. Learning from the attention mechanism in encoder-decoder model, w…
University of Trento（特伦托大学）；Fondazione Bruno Kessler（布鲁诺·凯斯勒基金会）
Intent classification is a fundamental task in the spoken language understanding field that has recently gained the attention of the scientific community, mainly because of the feasibility of approaching it with end-to-end neural models. In this way, avoiding using intermediate steps, i.e. automatic speech recognition, is possible, thus the propagation of errors due to background noise, spontaneous speech, speaking styles of users, etc. Towards the development of solutions applicable in real scenarios, it is interesting to investigate how environmental noise and related noise reduction techniq…
TaigiSpeech: A Low-Resource Real-World Speech Intent Dataset and Preliminary Results with Scalable Data Mining In-the-Wild
Massachusetts Institute of Technology, USA（麻省理工学院）；National Taiwan University, Taipei, Taiwan（国立台湾大学）；National Taiwan University Artificial Intelligence Center of Research Excellence, Taipei, Taiwan（国立台湾大学人工智能研究中心）；Academia Sinica, Taiwan（台湾“中央”研究院）；National Yang Ming Chiao Tung University, Taiwan（阳明交通大学）；Signal Analysis and Interpretation Laboratory (SAIL), University of Southern California, USA（信号分析与解释实验室（SAIL），南加州大学）
Designing a speech-to-intent (S2I) agent which maps the users' spoken commands to the agents' desired task actions can be challenging due to the diverse grammatical and lexical preference of different users. As a remedy, we discuss a user-taught S2I system in this paper. The user-taught system learns from scratch from the users' spoken input with action demonstration, which ensure it is fully matched to the users' way of formulating intents and their articulation habits. The main issue is the scarce training data due to the user effort involved. Existing state-of-art approaches in this setting…
SARGes: Semantically Aligned Reliable Gesture Generation via Intent Chain
Institute of Automation, Chinese Academy of Sciences（中国科学院自动化研究所）；Beijing Engineering Research Center of Mixed Reality and Advanced Display（混合现实与先进显示北京工程研究中心）；Institute of Technology, Beijing（北京理工大学）；Kuaishou Technology（快手科技）
New York University（纽约大学）；IBM Research AI（IBM研究院人工智能实验室）
A major focus of recent research in spoken language understanding (SLU) has been on the end-to-end approach where a single model can predict intents directly from speech inputs without intermediate transcripts. However, this approach presents some challenges. First, since speech can be considered as personally identifiable information, in some cases only automatic speech recognition (ASR) transcripts are accessible. Second, intent-labeled speech data is scarce. To address the first challenge, we propose a novel system that can predict intents from flexible types of inputs: speech, ASR transcri…
Voice Assistants aim to fulfill user requests by choosing the best intent from multiple options generated by its Automated Speech Recognition and Natural Language Understanding sub-systems. However, voice assistants do not always produce the expected results. This can happen because voice assistants choose from ambiguous intents - user-specific or domain-specific contextual information reduces the ambiguity of the user request. Additionally the user information-state can be leveraged to understand how relevant/executable a specific intent is for a user request. In this work, we propose a novel…
Whereas conventional spoken language understanding (SLU) systems map speech to text, and then text to intent, end-to-end SLU systems map speech directly to intent through a single trainable model. Achieving high accuracy with these end-to-end models without a large amount of training data is difficult. We propose a method to reduce the data requirements of end-to-end SLU in which the model is first pre-trained to predict words and phonemes, thus learning good features for SLU. We introduce a new SLU dataset, Fluent Speech Commands, and show that our method improves performance both when the fu…
Intent Recognition and Slot Identification are crucial components in spoken language understanding (SLU) systems. In this paper, we present a novel approach towards both these tasks in the context of low resourced and unwritten languages. We present an acoustic based SLU system that converts speech to its phonetic transcription using a universal phone recognition system. We build a word-free natural language understanding module that does intent recognition and slot identification from these phonetic transcription. Our proposed SLU system performs competitively for resource rich scenarios and …
Emails in the workplace are often intentional calls to action for its recipients. We propose to annotate these emails for what action its recipient will take. We argue that our approach of action-based annotation is more scalable and theory-agnostic than traditional speech-act-based email intent annotation, while still carrying important semantic and pragmatic information. We show that our action-based annotation scheme achieves good inter-annotator agreement. We also show that we can leverage threaded messages from other domains, which exhibit comparable intents in their conversation, with do…
University of Waterloo（滑铁卢大学）；Huawei Noah's Ark Lab（华为诺亚方舟实验室）
Human-computer interaction (HCI) is significantly impacted by delayed responses from a spoken dialogue system. Hence, end-to-end (e2e) spoken language understanding (SLU) solutions have recently been proposed to decrease latency. Such approaches allow for the extraction of semantic information directly from the speech signal, thus bypassing the need for a transcript from an automatic speech recognition (ASR) system. In this paper, we propose a compact e2e SLU architecture for streaming scenarios, where chunks of the speech signal are processed continuously to predict intent and slot values. Ou…
We present mSLAM, a multilingual Speech and LAnguage Model that learns cross-lingual cross-modal representations of speech and text by pre-training jointly on large amounts of unlabeled speech and text in multiple languages. mSLAM combines w2v-BERT pre-training on speech with SpanBERT pre-training on character-level text, along with Connectionist Temporal Classification (CTC) losses on paired speech and transcript data, to learn a single model capable of learning from and representing both speech and text signals in a shared representation space. We evaluate mSLAM on several downstream speech …
In Spoken Language Understanding (SLU) the task is to extract important information from audio commands, like the intent of what a user wants the system to do and special entities like locations or numbers. This paper presents a simple method for embedding intents and entities into Finite State Transducers, and, in combination with a pretrained general-purpose Speech-to-Text model, allows building SLU-models without any additional training. Building those models is very fast and only takes a few seconds. It is also completely language independent. With a comparison on different benchmarks it i…
Pune Institute of Computer Technology（浦那计算机技术学院）；L3Cube Pune（浦那L3Cube）；Indian Institute of Technology Madras（印度理工学院马德拉斯分校）
The spread of hate speech on social media space is currently a serious issue. The undemanding access to the enormous amount of information being generated on these platforms has led people to post and react with toxic content that originates violence. Though efforts have been made toward detecting and restraining such content online, it is still challenging to identify it accurately. Deep learning based solutions have been at the forefront of identifying hateful content. However, the factors such as the context-dependent nature of hate speech, the intention of the user, undesired biases, etc. …
In spoken language understanding (SLU), what the user says is converted to his/her intent. Recent work on end-to-end SLU has shown that accuracy can be improved via pre-training approaches. We revisit ideas presented by Lugosch et al. using speech pre-training and three-module modeling; however, to ease construction of the end-to-end SLU model, we use as our phoneme module an open-source acoustic-phonetic model from a DNN-HMM hybrid automatic speech recognition (ASR) system instead of training one from scratch. Hence we fine-tune on speech only for the word module, and we apply multi-target le…
Semantic Motion Anchors: Bridging Motion and Meaning in Co-Speech Gestures
Saarland University（萨尔兰大学）；MPI for Informatics（信息研究所）；Saarland Informatics Campus（萨尔兰信息校园）；University of British Columbia（不列颠哥伦比亚大学）；Vector Institute（向量研究所）；Zuse School（祖斯学校）
Spoken language understanding, which extracts intents and/or semantic concepts in utterances, is conventionally formulated as a post-processing of automatic speech recognition. It is usually trained with oracle transcripts, but needs to deal with errors by ASR. Moreover, there are acoustic features which are related with intents but not represented with the transcripts. In this paper, we present an end-to-end model which directly converts speech into dialog acts without the deterministic transcription process. In the proposed model, the dialog act recognition network is conjunct with an acoust…
Speech-acts can have literal meaning as well as pragmatic meaning, but these both involve consequences typically intended by a speaker. Speech-acts can also have unintentional meaning, in which what is conveyed goes above and beyond what was intended. Here, we present a Bayesian analysis of how, to a listener, the meaning of an utterance can significantly differ from a speaker's intended meaning. Our model emphasizes how comprehending the intentional and unintentional meaning of speech-acts requires listeners to engage in sophisticated model-based perspective-taking and reasoning about the his…
Harmful speech has various forms and it has been plaguing the social media in different ways. If we need to crackdown different degrees of hate speech and abusive behavior amongst it, the classification needs to be based on complex ramifications which needs to be defined and hold accountable for, other than racist, sexist or against some particular group and community. This paper primarily describes how we created an ontological classification of harmful speech based on degree of hateful intent, and used it to annotate twitter data accordingly. The key contribution of this paper is the new dat…
Decoding speaker's intent is a crucial part of spoken language understanding (SLU). The presence of noise or errors in the text transcriptions, in real life scenarios make the task more challenging. In this paper, we address the spoken language intent detection under noisy conditions imposed by automatic speech recognition (ASR) systems. We propose to employ confusion2vec word feature representation to compensate for the errors made by ASR and to increase the robustness of the SLU system. The confusion2vec, motivated from human speech production and perception, models acoustic relationships be…
The recent Pulwama terror attack (February 14, 2019, Pulwama, Kashmir) triggered a chain of escalating events between India and Pakistan adding another episode to their 70-year-old dispute over Kashmir. The present era of ubiquitious social media has never seen nuclear powers closer to war. In this paper, we analyze this evolving international crisis via a substantial corpus constructed using comments on YouTube videos (921,235 English comments posted by 392,460 users out of 2.04 million overall comments by 791,289 users on 2,890 videos). Our main contributions in the paper are three-fold. Fir…
We consider the problem of spoken language understanding (SLU) of extracting natural language intents and associated slot arguments or named entities from speech that is primarily directed at voice assistants. Such a system subsumes both automatic speech recognition (ASR) as well as natural language understanding (NLU). An end-to-end joint SLU model can be built to a required specification opening up the opportunity to deploy on hardware constrained scenarios like devices enabling voice assistants to work offline, in a privacy preserving manner, whilst also reducing server costs. We first pres…
We present a systematic study on multilingual and cross-lingual intent detection from spoken data. The study leverages a new resource put forth in this work, termed MInDS-14, a first training and evaluation resource for the intent detection task with spoken data. It covers 14 intents extracted from a commercial system in the e-banking domain, associated with spoken examples in 14 diverse language varieties. Our key results indicate that combining machine translation models with state-of-the-art multilingual sentence encoders (e.g., LaBSE) can yield strong intent detectors in the majority of ta…
Understanding passenger intents and extracting relevant slots are important building blocks towards developing contextual dialogue systems for natural interactions in autonomous vehicles (AV). In this work, we explored AMIE (Automated-vehicle Multi-modal In-cabin Experience), the in-cabin agent responsible for handling certain passenger-vehicle interactions. When the passengers give instructions to AMIE, the agent should parse such commands properly and trigger the appropriate functionality of the AV system. In our current explorations, we focused on AMIE scenarios describing usages around set…
