Nowadays, people from all around the world use social media sites to share information. Twitter for example is a platform in which users send, read posts known as tweets and interact with different communities. Users share their daily lives, post their opinions on everything such as brands and places. Companies can benefit from this massive platform by collecting data related to opinions on them. The aim of this paper is to present a model that can perform sentiment analysis of real data collected from Twitter. Data in Twitter is highly unstructured which makes it difficult to analyze. However, our proposed model is different from prior work in this field because it combined the use of supervised and unsupervised machine learning algorithms. The process of performing sentiment analysis as follows: Tweet extracted directly from Twitter API, then cleaning and discovery of data performed. After that the data were fed into several models for the purpose of training. Each tweet extracted classified based on its sentiment whether it is a positive, negative or neutral. Data were collected on two subjects McDonalds and KFC to show which restaurant has more popularity. Different machine learning algorithms were used. The result from these models were tested using various testing metrics like cross validation and f-score. Moreover, our model demonstrates strong performance on mining texts extracted directly from Twitter.
ENSIAS（国家高等信息与系统分析学院）；MOHAMMED V UNIVERSITY IN RABAT（拉巴特穆罕默德五世大学）
Deep learning techniques have proven their effectiveness for Sentiment Analysis (SA) related tasks. Recurrent neural networks (RNN), especially Long Short-Term Memory (LSTM) and Bidirectional LSTM, have become a reference for building accurate predictive models. However, the models complexity and the number of hyperparameters to configure raises several questions related to their stability. In this paper, we present various LSTM models and their key parameters, and we perform experiments to test the stability of these models in the context of Sentiment Analysis.
In today's interconnected and multilingual world, code-mixing of languages on social media is a common occurrence. While many Natural Language Processing (NLP) tasks like sentiment analysis are mature and well designed for monolingual text, techniques to apply these tasks to code-mixed text still warrant exploration. This paper describes our feature engineering approach to sentiment analysis in code-mixed social media text for SemEval-2020 Task 9: SentiMix. We tackle this problem by leveraging a set of hand-engineered lexical, sentiment, and metadata features to design a classifier that can di…
Network public opinion analysis is obtained by a combination of natural language processing (NLP) and public opinion supervision, and is crucial for monitoring public mood and trends. Therefore, network public opinion analysis can identify and solve potential and budding social problems. This study aims to realize an analysis of Chinese sentiment in social media reviews using a long short-term memory network (LSTM) model. The dataset was obtained from Sina Weibo using a web crawler and was cleaned with Pandas. First, Chinese comments regarding the legal sentencing in of Tangshan attack and Jia…
Social Media has seen a tremendous growth in the last decade and is continuing to grow at a rapid pace. With such adoption, it is increasingly becoming a rich source of data for opinion mining and sentiment analysis. The detection and analysis of sentiment in social media is thus a valuable topic and attracts a lot of research efforts. Most of the earlier efforts focus on supervised learning approaches to solve this problem, which require expensive human annotations and therefore limits their practical use. In our work, we propose a semi-supervised approach to predict user-level sentiments for…
The role of social media in fashion industry has been blooming as the years have continued on. In this work, we investigate sentiment analysis for fashion related posts in social media platforms. There are two main challenges of this task. On the first place, information of different modalities must be jointly considered to make the final predictions. On the second place, some unique fashion related attributes should be taken into account. While most existing works focus on traditional multimodal sentiment analysis, they always fail to exploit the fashion related attributes in this task. We pr…
International Institute of Information Technology - Hyderabad (IIIT-Hyderabad)（海得拉巴国际信息技术学院（IIIT-Hyderabad））
Code-mixing(CM) is a frequently observed phenomenon that uses multiple languages in an utterance or sentence. CM is mostly practiced on various social media platforms and in informal conversations. Sentiment analysis (SA) is a fundamental step in NLP and is well studied in the monolingual text. Code-mixing adds a challenge to sentiment analysis due to its non-standard representations. This paper proposes a meta embedding with a transformer method for sentiment analysis on the Dravidian code-mixed dataset. In our method, we used meta embeddings to capture rich text representations. We used the …
The COVID-19 pandemic has introduced new opportunities for health communication, including an increase in the public use of online outlets for health-related emotions. People have turned to social media networks to share sentiments related to the impacts of the COVID-19 pandemic. In this paper we examine the role of social messaging shared by Persons in the Public Eye (i.e. athletes, politicians, news personnel) in determining overall public discourse direction. We harvested approximately 13 million tweets ranging from 1 January 2020 to 1 March 2022. The sentiment was calculated for each tweet…
University of Cambridge（剑桥大学）；Indian Institute of Technology Bombay（印度理工学院孟买分校）；Indian Institute of Technology Madras（印度理工学院马德拉斯分校）；Indraprastha Institute of Information Technology, Delhi（德里英迪拉普拉斯塔信息技术学院）
Text sentiment analysis for preliminary depression status estimation of users on social media is a widely exercised and feasible method, However, the immense variety of users accessing the social media websites and their ample mix of vocabularies makes it difficult for commonly applied deep learning-based classifiers to perform. To add to the situation, the lack of adaptability of traditional supervised machine learning could hurt at many levels. We propose a cloud-based smartphone application, with a deep learning-based backend to primarily perform depression detection on Twitter social media…
The novel coronavirus (COVID-19) pandemic is the most talked topic in social media platforms in 2020. People are using social media such as Twitter to express their opinion and share information on a number of issues related to the COVID-19 in this stay at home order. In this paper, we investigate the sentiment and emotion of peoples in the United States on the subject of reopening. We choose the social media platform Twitter for our analysis and study the Tweets to discover the sentimental perspective, emotional perspective, and triggering words towards the reopening. During this COVID-19 pan…
Sarcasm is considered one of the most difficult problem in sentiment analysis. In our ob-servation on Indonesian social media, for cer-tain topics, people tend to criticize something using sarcasm. Here, we proposed two additional features to detect sarcasm after a common sentiment analysis is conducted. The features are the negativity information and the number of interjection words. We also employed translated SentiWordNet in the sentiment classification. All the classifications were conducted with machine learning algorithms. The experimental results showed that the additional features are …
Singapore Institute of Technology（新加坡理工学院）；Data Storage Institute, A*STAR（新加坡科技研究局数据存储研究院）；University of Glasgow（格拉斯哥大学）
Social media platforms contain a great wealth of information which provides opportunities for us to explore hidden patterns or unknown correlations, and understand people's satisfaction with what they are discussing. As one showcase, in this paper, we present a system, TwiInsight which explores the insight of Twitter data. Different from other Twitter analysis systems, TwiInsight automatically extracts the popular topics under different categories (e.g., healthcare, food, technology, sports and transport) discussed in Twitter via topic modeling and also identifies the correlated topics across …
Social networks are the main resources to gather information about people's opinion and sentiments towards different topics as they spend hours daily on social media and share their opinion. In this technical paper, we show the application of sentimental analysis and how to connect to Twitter and run sentimental analysis queries. We run experiments on different queries from politics to humanity and show the interesting results. We realized that the neutral sentiments for tweets are significantly high which clearly shows the limitations of the current works.
Sentiment analysis and opinion mining is an important task with obvious application areas in social media, e.g. when indicating hate speech and fake news. In our survey of previous work, we note that there is no large-scale social media data set with sentiment polarity annotations for Finnish. This publications aims to remedy this shortcoming by introducing a 27,000 sentence data set annotated independently with sentiment polarity by three native annotators. We had the same three annotators for the whole data set, which provides a unique opportunity for further studies of annotator behaviour o…
Autonio Foundation Ltd.（Autonio基金会有限公司）；SingularityNET Foundation（SingularityNET基金会）；Novosibirsk State University（新西伯利亚国立大学）
In this paper, we explore the usability of different natural language processing models for the sentiment analysis of social media applied to financial market prediction, using the cryptocurrency domain as a reference. We study how the different sentiment metrics are correlated with the price movements of Bitcoin. For this purpose, we explore different methods to calculate the sentiment metrics from a text finding most of them not very accurate for this prediction task. We find that one of the models outperforms more than 20 other public ones and makes it possible to fine-tune it efficiently g…
The growing popularity of social media (e.g, Twitter) allows users to easily share information with each other and influence others by expressing their own sentiments on various subjects. In this work, we propose an unsupervised \emph{tri-clustering} framework, which analyzes both user-level and tweet-level sentiments through co-clustering of a tripartite graph. A compelling feature of the proposed framework is that the quality of sentiment clustering of tweets, users, and features can be mutually improved by joint clustering. We further investigate the evolution of user-level sentiments and l…
Japan Advanced Institute of Science and Technology（日本北陆先端科学技术大学院大学）
This paper introduces a novel deep learning framework including a lexicon-based approach for sentence-level prediction of sentiment label distribution. We propose to first apply semantic rules and then use a Deep Convolutional Neural Network (DeepCNN) for character-level embeddings in order to increase information for word-level embedding. After that, a Bidirectional Long Short-Term Memory Network (Bi-LSTM) produces a sentence-wide feature representation from the word-level embedding. We evaluate our approach on three Twitter sentiment classification datasets. Experimental results show that ou…
Sentiment analysis is the Natural Language Processing (NLP) task dealing with the detection and classification of sentiments in texts. While some tasks deal with identifying the presence of sentiment in the text (Subjectivity analysis), other tasks aim at determining the polarity of the text categorizing them as positive, negative and neutral. Whenever there is a presence of sentiment in the text, it has a source (people, group of people or any entity) and the sentiment is directed towards some entity, object, event or person. Sentiment analysis tasks aim to determine the subject, the target a…
Sentiment Analysis is a well-studied field of Natural Language Processing. However, the rapid growth of social media and noisy content within them poses significant challenges in addressing this problem with well-established methods and tools. One of these challenges is code-mixing, which means using different languages to convey thoughts in social media texts. Our group, with the name of IUST(username: TAHA), participated at the SemEval-2020 shared task 9 on Sentiment Analysis for Code-Mixed Social Media Text, and we have attempted to develop a system to predict the sentiment of a given code-…
People post their opinions and experiences on social media, yielding rich databases of end-users' sentiments. This paper shows to what extent machine learning can analyze and structure these databases. An automated data analysis pipeline is deployed to provide insights into user-generated content for researchers in other domains. First, the domain expert can select an image and a term of interest. Then, the pipeline uses image retrieval to find all images showing similar content and applies aspect-based sentiment analysis to outline users' opinions about the selected term. As part of an interd…
Cornell University（康奈尔大学）；Tsinghua University（清华大学）；Microsoft Research Asia（微软亚洲研究院）；Microsoft Corporation（微软公司）
We show that information about social relationships can be used to improve user-level sentiment analysis. The main motivation behind our approach is that users that are somehow "connected" may be more likely to hold similar opinions; therefore, relationship information can complement what we can extract about a user's viewpoints from their utterances. Employing Twitter as a source for our experimental data, and working within a semi-supervised framework, we propose models that are induced either from the Twitter follower/followee network or from the network in Twitter formed by users referring…
Sentiment analysis has been an active area of research in the past two decades and recently, with the advent of social media, there has been an increasing demand for sentiment analysis on social media texts. Since the social media texts are not in one language and are largely code-mixed in nature, the traditional sentiment classification models fail to produce acceptable results. This paper tries to solve this very research problem and uses bi-directional LSTMs along with language tagging, to facilitate sentiment tagging of code-mixed Tamil texts that have been extracted from social media. The…
This study aimed to investigate the influence of the presence of informal language, such as emoticons and slang, on the performance of sentiment analysis models applied to social media text. A convolutional neural network (CNN) model was developed and trained on three datasets: a sarcasm dataset, a sentiment dataset, and an emoticon dataset. The model architecture was held constant for all experiments and the model was trained on 80% of the data and tested on 20%. The results revealed that the model achieved an accuracy of 96.47% on the sarcasm dataset, with the lowest accuracy for class 1. On…
University of Information Technology（信息技术大学）；Vietnam National University, Ho Chi Minh City（胡志明市越南国家大学）
In this paper, we present a process of building a social listening system based on aspect-based sentiment analysis in Vietnamese from creating a dataset to building a real application. Firstly, we create UIT-ViSFD, a Vietnamese Smartphone Feedback Dataset as a new benchmark corpus built based on a strict annotation schemes for evaluating aspect-based sentiment analysis, consisting of 11,122 human-annotated comments for mobile e-commerce, which is freely available for research purposes. We also present a proposed approach based on the Bi-LSTM architecture with the fastText word embeddings for t…
Transgender community is experiencing a huge disparity in mental health conditions compared with the general population. Interpreting the social medial data posted by transgender people may help us understand the sentiments of these sexual minority groups better and apply early interventions. In this study, we manually categorize 300 social media comments posted by transgender people to the sentiment of negative, positive, and neutral. 5 machine learning algorithms and 2 deep neural networks are adopted to build sentiment analysis classifiers based on the annotated data. Results show that our …
Al-Khawarizmi Institute of Computer Sciences（花拉子米计算机科学研究所）；University of Engineering & Technology（工程技术大学）
In recent years, sentiment analysis and emotion classification are two of the most abundantly used techniques in the field of Natural Language Processing (NLP). Although sentiment analysis and emotion classification are used commonly in applications such as analyzing customer reviews, the popularity of candidates contesting in elections, and comments about various sporting events; however, in this study, we have examined their application for epidemic outbreak detection. Early outbreak detection is the key to deal with epidemics effectively, however, the traditional ways of outbreak detection …
New York University（纽约大学）；University of California, Riverside（加州大学河滨分校）
With the popularity of social networks, and e-commerce websites, sentiment analysis has become a more active area of research in the past few years. On a high level, sentiment analysis tries to understand the public opinion about a specific product or topic, or trends from reviews or tweets. Sentiment analysis plays an important role in better understanding customer/user opinion, and also extracting social/political trends. There has been a lot of previous works for sentiment analysis, some based on hand-engineering relevant textual features, and others based on different neural network archit…
In present century, data volume is increasing enormously. The data could be in form for image, text, voice, and video. One factor in this huge growth of data is usage of social media where everyone is posting data on daily basis during chatting, exchanging information, and uploading their personal and official credential. Research of sentiments seeks to uncover abstract knowledge in Published texts in which users communicate their emotions and thoughts about shared content, including blogs, news and social networks. Roman Urdu is the one of most dominant language on social networks in Pakistan…
Unraveling Media Perspectives: A Comprehensive Methodology Combining Large Language Models, Topic Modeling, Sentiment Analysis, and Ontology Learning to Analyse Media Bias
Institute of IT Management and Digitization Research (IFID)（信息管理与数字化研究学院）
Emoticons (e.g., :) and :( ) have been widely used in sentiment analysis and other NLP tasks as features to ma- chine learning algorithms or as entries of sentiment lexicons. In this paper, we argue that while emoticons are strong and common signals of sentiment expression on social media the relationship between emoticons and sentiment polarity are not always clear. Thus, any algorithm that deals with sentiment polarity should take emoticons into account but extreme cau- tion should be exercised in which emoticons to depend on. First, to demonstrate the prevalence of emoticons on social media…
Sentiment in social media is increasingly considered as an important resource for customer segmentation, market understanding, and tackling other socio-economic issues. However, sentiment in social media is difficult to measure since user-generated content is usually short and informal. Although many traditional sentiment analysis methods have been proposed, identifying slang sentiment words remains untackled. One of the reasons is that slang sentiment words are not available in existing dictionaries or sentiment lexicons. To this end, we propose to build the first sentiment dictionary of slan…
Bredesen Center for Interdisciplinary Research and Graduate Education, University of Tennessee at Knoxville（田纳西大学诺克斯维尔分校布雷德森跨学科研究与研究生教育中心）；Center for Biomedical Informatics, Department of Pediatrics, College of Medicine, University of Tennessee Health Science Center（田纳西大学健康科学中心医学院儿科系生物医学信息学中心）；Hubert Department of Global Health, Rollins School of Public Health, Emory University（埃默里大学罗林斯公共卫生学院休伯特全球卫生系）
This study investigated and compared public sentiment related to COVID-19 vaccines expressed on two popular social media platforms, Reddit and Twitter, harvested from January 1, 2020, to March 1, 2022. To accomplish this task, we created a fine-tuned DistilRoBERTa model to predict sentiments of approximately 9.5 million Tweets and 70 thousand Reddit comments. To fine-tune our model, our team manually labeled the sentiment of 3600 Tweets and then augmented our dataset by the method of back-translation. Text sentiment for each social media platform was then classified with our fine-tuned model u…
National Institute of Technology Silchar（西尔恰尔国立技术学院）
Sentiment Analysis is the process of deciphering what a sentence emotes and classifying them as either positive, negative, or neutral. In recent times, India has seen a huge influx in the number of active social media users and this has led to a plethora of unstructured text data. Since the Indian population is generally fluent in both Hindi and English, they end up generating code-mixed Hinglish social media text i.e. the expressions of Hindi language, written in the Roman script alongside other English words. The ability to adequately comprehend the notions in these texts is truly necessary.…
School of Interactive Computing（交互计算学院）；Georgia Institute of Technology（佐治亚理工学院）
Variation in language is ubiquitous, particularly in newer forms of writing such as social media. Fortunately, variation is not random, it is often linked to social properties of the author. In this paper, we show how to exploit social networks to make sentiment analysis more robust to social language variation. The key idea is linguistic homophily: the tendency of socially linked individuals to use language in similar ways. We formalize this idea in a novel attention-based neural network architecture, in which attention is divided among several basis models, depending on the author's position…
Person-to-person evaluations are prevalent in all kinds of discourse and important for establishing reputations, building social bonds, and shaping public opinion. Such evaluations can be analyzed separately using signed social networks and textual sentiment analysis, but this misses the rich interactions between language and social context. To capture such interactions, we develop a model that predicts individual A's opinion of individual B by synthesizing information from the signed social network in which A and B are embedded with sentiment analysis of the evaluative texts relating A to B. …
University of Maryland, Baltimore County（马里兰大学巴尔的摩分校）；Leibniz University Hannover（汉诺威莱布尼茨大学）；McGill University（麦吉尔大学）；University of Stavanger（斯塔万格大学）；Guangdong Pharmaceutical University（广东药科大学）；University of Southern Queensland（南昆士兰大学）
Recent studies in big data analytics and natural language processing develop automatic techniques in analyzing sentiment in the social media information. In addition, the growing user base of social media and the high volume of posts also provide valuable sentiment information to predict the price fluctuation of the cryptocurrency. This research is directed to predicting the volatile price movement of cryptocurrency by analyzing the sentiment in social media and finding the correlation between them. While previous work has been developed to analyze sentiment in English social media posts, we p…
Sentiment analysis of social media data consists of attitudes, assessments, and emotions which can be considered a way human think. Understanding and classifying the large collection of documents into positive and negative aspects are a very difficult task. Social networks such as Twitter, Facebook, and Instagram provide a platform in order to gather information about peoples sentiments and opinions. Considering the fact that people spend hours daily on social media and share their opinion on various different topics helps us analyze sentiments better. More and more companies are using social …
SentiMM: A Multimodal Multi-Agent Framework for Sentiment Analysis in Social Media
College of Information and Electrical Engineering, China Agricultural University（信息与电气工程学院，中国农业大学）；College of Software, Jilin University（软件学院，吉林大学）；College of Communication Engineering, Jilin University（通信工程学院，吉林大学）
YMCA University of Science & Technology（YMCA科学技术大学）
Rapid increase in the volume of sentiment rich social media on the web has resulted in an increased interest among researchers regarding Sentimental Analysis and opinion mining. However, with so much social media available on the web, sentiment analysis is now considered as a big data task. Hence the conventional sentiment analysis approaches fails to efficiently handle the vast amount of sentiment data available now a days. The main focus of the research was to find such a technique that can efficiently perform sentiment analysis on big data sets. A technique that can categorize the text as p…
There is a vast amount of data generated every second due to the rapidly growing technology in the current world. This area of research attempts to determine the feelings or opinions of people on social media posts. The dataset we used was a multi-source dataset from the comment section of various social networking sites like Twitter, Reddit, etc. Natural Language Processing Techniques were employed to perform sentiment analysis on the obtained dataset. In this paper, we provide a comparative analysis using techniques of lexicon-based, machine learning and deep learning approaches. The Machine…
This paper discusses the results obtained for different techniques applied for performing the sentiment analysis of social media (Twitter) code-mixed text written in Hinglish. The various stages involved in performing the sentiment analysis were data consolidation, data cleaning, data transformation and modelling. Various data cleaning techniques were applied, data was cleaned in five iterations and the results of experiments conducted were noted after each iteration. Data was transformed using count vectorizer, one hot vectorizer, tf-idf vectorizer, doc2vec, word2vec and fasttext embeddings. …
Sentiment analysis on social media data such as tweets and weibo has become a very important and challenging task. Due to the intrinsic properties of such data, tweets are short, noisy, and of divergent topics, and sentiment classification on these data requires to modeling various contexts such as the retweet/reply history of a tweet, and the social context about authors and relationships. While few prior study has approached the issue of modeling contexts in tweet, this paper proposes to use a hierarchical LSTM to model rich contexts in tweet, particularly long-range context. Experimental re…
Constructing Colloquial Dataset for Persian Sentiment Analysis of Social Microblogs
Faculty member in ICT Research Institute（ICT研究所教员）；Iran Telecommunication Research Center (ITRC)（伊朗电信研究中心）；Faculty member in Computer Department（计算机系教员）；Mehralborz University（梅赫拉布尔兹大学）；Hazrat-e Masoumeh University（玛苏姆大学）
The importance of building sentiment analysis tools for Arabic social media has been recognized during the past couple of years, especially with the rapid increase in the number of Arabic social media users. One of the main difficulties in tackling this problem is that text within social media is mostly colloquial, with many dialects being used within social media platforms. In this paper, we present a set of features that were integrated with a machine learning based sentiment analysis model and applied on Egyptian, Saudi, Levantine, and MSA Arabic social media datasets. Many of the proposed …
This discussion paper demonstrates how longitudinal sentiment analyses can depict intertemporal dynamics on social media platforms, what challenges are inherent and how further research could benefit from a longitudinal perspective. Furthermore and since tools for sentiment analyses shall simplify and accelerate the analytical process regarding qualitative data at acceptable inter-rater reliability, their applicability in the context of radicalization research will be examined regarding the Tweets collected on January 6th 2021, the day of the storming of the U.S. Capitol in Washington. Therefo…
A public dataset, with a variety of properties suitable for sentiment analysis [1], event prediction, trend detection and other text mining applications, is needed in order to be able to successfully perform analysis studies. The vast majority of data on social media is text-based and it is not possible to directly apply machine learning processes into these raw data, since several different processes are required to prepare the data before the implementation of the algorithms. For example, different misspellings of same word enlarge the word vector space unnecessarily, thereby it leads to red…
University of Leeds（利兹大学）；School of Computing（计算机学院）
This paper discusses the design of the system used for providing a solution for the problem given at SemEval-2020 Task 9 where sentiment analysis of code-mixed language Hindi and English needed to be performed. This system uses Weka as a tool for providing the classifier for the classification of tweets and python is used for loading the data from the files provided and cleaning it. Only part of the training data was provided to the system for classifying the tweets in the test data set on which evaluation of the system was done. The system performance was assessed using the official competiti…
Qatar Computing Research Institute, HBKU（卡塔尔计算研究所，哈马德·本·哈利法大学）
Internet and the proliferation of smart mobile devices have changed the way information is created, shared, and spreads, e.g., microblogs such as Twitter, weblogs such as LiveJournal, social networks such as Facebook, and instant messengers such as Skype and WhatsApp are now commonly used to share thoughts and opinions about anything in the surrounding world. This has resulted in the proliferation of social media content, thus creating new opportunities to study public opinion at a scale that was never possible before. Naturally, this abundance of data has quickly attracted business and resear…
