arXivDaily arXiv每日学术速递 周一至周五更新
arXiv 2004.13102cs.AIcs.HCcs.LG
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最准确的AI是最好的队友吗?优化AI以实现团队合作

Is the Most Accurate AI the Best Teammate? Optimizing AI for Teamwork

University of Washington(华盛顿大学);Microsoft Research(微软研究院);Allen Institute for AI(艾伦人工智能研究所)

Gagan Bansal, Besmira Nushi, Ece Kamar, Eric Horvitz, Daniel S. Weld

摘要:

人工智能从业者通常努力开发最准确的系统,并隐含假设人工智能系统将自主运行。然而,在实践中,人工智能系统通常用于为刑事司法、金融和医疗保健等领域的人们提供建议。在这种人工智能建议的决策中,人类和机器组成了一个团队,人类负责做出最终决策。但最准确的AI是最好的队友吗?我们认为“不”-可预测的性能可能值得在AI准确性方面做出轻微牺牲。相反,我们认为人工智能系统应该以人为本的方式进行训练,直接针对团队绩效进行优化。我们研究了一种特定类型的人类-人工智能团队的建议,其中人类监督者选择接受人工智能的建议或自己解决任务。为了优化团队在这种情况下的表现,我们最大化团队的预期效用,以最终决策的质量,验证成本以及人和机器的个体准确性表示。我们在真实世界的高风险数据集上使用线性和非线性模型进行的实验表明,最准确的人工智能可能不会带来最高的团队绩效,并通过提高数据集之间的预期团队效用,考虑到人类技能和错误成本等参数,显示了在训练期间建模团队合作的好处。我们讨论了当前优化方法的缺点,这些方法超出了研究得很好的损失函数,如对数损失,并鼓励未来在人工智能优化问题上的工作,这些问题是由人类-人工智能协作驱动的。

英文摘要:

AI practitioners typically strive to develop the most accurate systems, making an implicit assumption that the AI system will function autonomously. However, in practice, AI systems often are used to provide advice to people in domains ranging from criminal justice and finance to healthcare. In such AI-advised decision making, humans and machines form a team, where the human is responsible for making final decisions. But is the most accurate AI the best teammate? We argue "No" -- predictable performance may be worth a slight sacrifice in AI accuracy. Instead, we argue that AI systems should be trained in a human-centered manner, directly optimized for team performance. We study this proposal for a specific type of human-AI teaming, where the human overseer chooses to either accept the AI recommendation or solve the task themselves. To optimize the team performance for this setting we maximize the team's expected utility, expressed in terms of the quality of the final decision, cost of verifying, and individual accuracies of people and machines. Our experiments with linear and non-linear models on real-world, high-stakes datasets show that the most accuracy AI may not lead to highest team performance and show the benefit of modeling teamwork during training through improvements in expected team utility across datasets, considering parameters such as human skill and the cost of mistakes. We discuss the shortcoming of current optimization approaches beyond well-studied loss functions such as log-loss, and encourage future work on AI optimization problems motivated by human-AI collaboration.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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