We present the first human-annotated dialogue-based relation extraction (RE) dataset DialogRE, aiming to support the prediction of relation(s) between two arguments that appear in a dialogue. We further offer DialogRE as a platform for studying cross-sentence RE as most facts span multiple sentences. We argue that speaker-related information plays a critical role in the proposed task, based on an analysis of similarities and differences between dialogue-based and traditional RE tasks. Considering the timeliness of communication in a dialogue, we design a new metric to evaluate the performance of RE methods in a conversational setting and investigate the performance of several representative RE methods on DialogRE. Experimental results demonstrate that a speaker-aware extension on the best-performing model leads to gains in both the standard and conversational evaluation settings. DialogRE is available at https://dataset.org/dialogre/.
Dialogue-based Relation Extraction (DRE) aims to predict the relation type of argument pairs that are mentioned in dialogue. The latest trigger-enhanced methods propose trigger prediction tasks to promote DRE. However, these methods are not able to fully leverage the trigger information and even bring noise to relation extraction. To solve these problems, we propose TLAG, which fully leverages the trigger and label-aware knowledge to guide the relation extraction. First, we design an adaptive trigger fusion module to fully leverage the trigger information. Then, we introduce label-aware knowle…
The goal of dialogue relation extraction (DRE) is to identify the relation between two entities in a given dialogue. During conversations, speakers may expose their relations to certain entities by explicit or implicit clues, such evidences called "triggers". However, trigger annotations may not be always available for the target data, so it is challenging to leverage such information for enhancing the performance. Therefore, this paper proposes to learn how to identify triggers from the data with trigger annotations and then transfers the trigger-finding capability to other datasets for bette…
Dialogue-based relation extraction (DiaRE) aims to detect the structural information from unstructured utterances in dialogues. Existing relation extraction models may be unsatisfactory under such a conversational setting, due to the entangled logic and information sparsity issues in utterances involving multiple speakers. To this end, we introduce SOLS, a novel model which can explicitly induce speaker-oriented latent structures for better DiaRE. Specifically, we learn latent structures to capture the relationships among tokens beyond the utterance boundaries, alleviating the entangled logic …
University of California, Santa Barbara（加州大学圣巴巴拉分校）；University of California, Santa Cruz（加州大学圣克鲁兹分校）
Existing research studies on cross-sentence relation extraction in long-form multi-party conversations aim to improve relation extraction without considering the explainability of such methods. This work addresses that gap by focusing on extracting explanations that indicate that a relation exists while using only partially labeled data. We propose our model-agnostic framework, D-REX, a policy-guided semi-supervised algorithm that explains and ranks relations. We frame relation extraction as a re-ranking task and include relation- and entity-specific explanations as an intermediate step of the…
Singapore University of Technology and Design（新加坡科技设计大学）
Dialogue relation extraction (DRE) aims to detect the relation between two entities mentioned in a multi-party dialogue. It plays an important role in constructing knowledge graphs from conversational data increasingly abundant on the internet and facilitating intelligent dialogue system development. The prior methods of DRE do not meaningfully leverage speaker information-they just prepend the utterances with the respective speaker names. Thus, they fail to model the crucial inter-speaker relations that may give additional context to relevant argument entities through pronouns and triggers. W…
Dialogue-based relation extraction (RE) aims to extract relation(s) between two arguments that appear in a dialogue. Because dialogues have the characteristics of high personal pronoun occurrences and low information density, and since most relational facts in dialogues are not supported by any single sentence, dialogue-based relation extraction requires a comprehensive understanding of dialogue. In this paper, we propose the TUrn COntext awaRE Graph Convolutional Network (TUCORE-GCN) modeled by paying attention to the way people understand dialogues. In addition, we propose a novel approach w…
Beijing Advanced Innovation Center for Big Data and Brain Computing, Beihang University（北京航空航天大学大数据与脑机智能高精尖创新中心）；Macquarie University（麦考瑞大学）；National Computer Network Emergency Response Technical Team/Coordination Center of China（国家计算机网络应急技术处理协调中心）；University of Illinois at Chicago（伊利诺伊大学芝加哥分校）；University of Leeds（利兹大学）
Event extraction is a fundamental task for natural language processing. Finding the roles of event arguments like event participants is essential for event extraction. However, doing so for real-life event descriptions is challenging because an argument's role often varies in different contexts. While the relationship and interactions between multiple arguments are useful for settling the argument roles, such information is largely ignored by existing approaches. This paper presents a better approach for event extraction by explicitly utilizing the relationships of event arguments. We achieve …
The dialogue-based relation extraction (DialogRE) task aims to predict the relations between argument pairs that appear in dialogue. Most previous studies utilize fine-tuning pre-trained language models (PLMs) only with extensive features to supplement the low information density of the dialogue by multiple speakers. To effectively exploit inherent knowledge of PLMs without extra layers and consider scattered semantic cues on the relation between the arguments, we propose a Guiding model with RelAtional Semantics using Prompt (GRASP). We adopt a prompt-based fine-tuning approach and capture re…
Institute of Information Engineering, Chinese Academy of Sciences（中国科学院信息工程研究所）；School of Cyber Security, University of Chinese Academy of Sciences（中国科学院大学网络空间安全学院）；DAMO Academy, Alibaba Group（阿里巴巴集团达摩院）
Building document-grounded dialogue systems have received growing interest as documents convey a wealth of human knowledge and commonly exist in enterprises. Wherein, how to comprehend and retrieve information from documents is a challenging research problem. Previous work ignores the visual property of documents and treats them as plain text, resulting in incomplete modality. In this paper, we propose a Layout-aware document-level Information Extraction dataset, LIE, to facilitate the study of extracting both structural and semantic knowledge from visually rich documents (VRDs), so as to gene…
Tsinghua University（清华大学）；Tsinghua University-China Mobile Communications Group Co., Ltd. Joint Institute（清华大学-中国移动通信集团有限公司联合研究院）；China Mobile Research Institute（中国移动研究院）
Recently, there have merged a class of task-oriented dialogue (TOD) datasets collected through Wizard-of-Oz simulated games. However, the Wizard-of-Oz data are in fact simulated data and thus are fundamentally different from real-life conversations, which are more noisy and casual. Recently, the SereTOD challenge is organized and releases the MobileCS dataset, which consists of real-world dialog transcripts between real users and customer-service staffs from China Mobile. Based on the MobileCS dataset, the SereTOD challenge has two tasks, not only evaluating the construction of the dialogue sy…
Institute for Infocomm Research (I2R), A*STAR（新加坡科技研究局资讯通信研究院）
There is growing interest in the automated extraction of relevant information from clinical dialogues. However, it is difficult to collect and construct large annotated resources for clinical dialogue tasks. Recent developments in natural language processing suggest that large-scale pre-trained language backbones could be leveraged for such machine comprehension and information extraction tasks. Yet, due to the gap between pre-training and downstream clinical domains, it remains challenging to exploit the generic backbones for domain-specific applications. Therefore, in this work, we propose a…
Contextually aware intelligent agents are often required to understand the users and their surroundings in real-time. Our goal is to build Artificial Intelligence (AI) systems that can assist children in their learning process. Within such complex frameworks, Spoken Dialogue Systems (SDS) are crucial building blocks to handle efficient task-oriented communication with children in game-based learning settings. We are working towards a multimodal dialogue system for younger kids learning basic math concepts. Our focus is on improving the Natural Language Understanding (NLU) module of the task-or…
A Knowledge-enhanced Two-stage Generative Framework for Medical Dialogue Information Extraction
School of Artificial Intelligence, University of Chinese Academy of Sciences（中国科学院大学人工智能学院）；Institute of Automation, Chinese Academy of Sciences（中国科学院自动化研究所）
In the Chinese medical insurance industry, the assessor's role is essential and requires significant efforts to converse with the claimant. This is a highly professional job that involves many parts, such as identifying personal information, collecting related evidence, and making a final insurance report. Due to the coronavirus (COVID-19) pandemic, the previous offline insurance assessment has to be conducted online. However, for the junior assessor often lacking practical experience, it is not easy to quickly handle such a complex online procedure, yet this is important as the insurance comp…
Rensselaer Polytechnic Institute（伦斯勒理工学院）；University of Luxembourg（卢森堡大学）
Medical dialogue information extraction is becoming an increasingly significant problem in modern medical care. It is difficult to extract key information from electronic medical records (EMRs) due to their large numbers. Previously, researchers proposed attention-based models for retrieving features from EMRs, but their limitations were reflected in their inability to recognize different categories in medical dialogues. In this paper, we propose a novel model, Expert System and Attention for Labelling (ESAL). We use mixture of experts and pre-trained BERT to retrieve the semantics of differen…
Multi-party dialogue machine reading comprehension (MRC) raises an even more challenging understanding goal on dialogue with more than two involved speakers, compared with the traditional plain passage style MRC. To accurately perform the question-answering (QA) task according to such multi-party dialogue, models have to handle fundamentally different discourse relationships from common non-dialogue plain text, where discourse relations are supposed to connect two far apart utterances in a linguistics-motivated way.To further explore the role of such unusual discourse structure on the correlat…
Harbin Institute of Technology（哈尔滨工业大学）；National University of Singapore（新加坡国立大学）
Multiparty Dialogue Machine Reading Comprehension (MRC) differs from traditional MRC as models must handle the complex dialogue discourse structure, previously unconsidered in traditional MRC. To fully exploit such discourse structure in multiparty dialogue, we present a discourse-aware dialogue graph neural network, DADgraph, which explicitly constructs the dialogue graph using discourse dependency links and discourse relations. To validate our model, we perform experiments on the Molweni corpus, a large-scale MRC dataset built over multiparty dialogue annotated with discourse structure. Expe…
GDPNet: Refining Latent Multi-View Graph for Relation Extraction
School of Computer Science and Engineering, Nanyang Technological University（南洋理工大学计算机科学与工程学院）；Institute of High Performance Computing, A*STAR（新加坡科技研究局高性能计算研究所）
Indiana University Bloomington（印第安纳大学伯明顿分校）；Alibaba Group（阿里巴巴集团）
Multi-role dialogue understanding comprises a wide range of diverse tasks such as question answering, act classification, dialogue summarization etc. While dialogue corpora are abundantly available, labeled data, for specific learning tasks, can be highly scarce and expensive. In this work, we investigate dialogue context representation learning with various types unsupervised pretraining tasks where the training objectives are given naturally according to the nature of the utterance and the structure of the multi-role conversation. Meanwhile, in order to locate essential information for dialo…
Relation extraction aims to identify the target relations of entities in texts. Relation extraction is very important for knowledge base construction and text understanding. Traditional binary relation extraction, including supervised, semi-supervised and distant supervised ones, has been extensively studied and significant results are achieved. In recent years, many complex relation extraction tasks, i.e., the variants of simple binary relation extraction, are proposed to meet the complex applications in practice. However, there is no literature to fully investigate and summarize these comple…
Tsinghua University（清华大学）；Institute for Artificial Intelligence, Tsinghua University (THUAI)（清华大学人工智能研究院）；Beijing National Research Center for Information Science and Technology（北京信息科学与技术国家研究中心）
Discourse structures are beneficial for various NLP tasks such as dialogue understanding, question answering, sentiment analysis, and so on. This paper presents a deep sequential model for parsing discourse dependency structures of multi-party dialogues. The proposed model aims to construct a discourse dependency tree by predicting dependency relations and constructing the discourse structure jointly and alternately. It makes a sequential scan of the Elementary Discourse Units (EDUs) in a dialogue. For each EDU, the model decides to which previous EDU the current one should link and what the c…
Charles University in Prague（布拉格查理大学）；Faculty of Mathematics and Physics（数学与物理学院）；Institute of Formal and Applied Linguistics（形式与应用语言学研究所）
This paper presents a novel task using real user data obtained in human-machine conversation. The task concerns with denotation extraction from answer hints collected interactively in a dialogue. The task is motivated by the need for large amounts of training data for question answering dialogue system development, where the data is often expensive and hard to collect. Being able to collect denotation interactively and directly from users, one could improve, for example, natural understanding components on-line and ease the collection of the training data. This paper also presents introductory…
University of Bamberg（班贝格大学）；Norwegian Computing Center（挪威计算中心）
We present a new approach to dialogue management using conversational knowledge graphs as core representation of the dialogue state. To this end, we introduce a new dataset, GraphWOZ, which comprises Wizard-of-Oz dialogues in which human participants interact with a robot acting as a receptionist. In contrast to most existing work on dialogue management, GraphWOZ relies on a dialogue state explicitly represented as a dynamic knowledge graph instead of a fixed set of slots. This graph is composed of a varying number of entities (such as individuals, places, events, utterances and mentions) and …
Relation extraction typically aims to extract semantic relationships between entities from the unstructured text. One of the most essential data sources for relation extraction is the spoken language, such as interviews and dialogues. However, the error propagation introduced in automatic speech recognition (ASR) has been ignored in relation extraction, and the end-to-end speech-based relation extraction method has been rarely explored. In this paper, we propose a new listening information extraction task, i.e., speech relation extraction. We construct the training dataset for speech relation …
UCLA（加州大学洛杉矶分校）；Salesforce AI Research（赛富时人工智能研究院）
Extracting structure information from dialogue data can help us better understand user and system behaviors. In task-oriented dialogues, dialogue structure has often been considered as transition graphs among dialogue states. However, annotating dialogue states manually is expensive and time-consuming. In this paper, we propose a simple yet effective approach for structure extraction in task-oriented dialogues. We first detect and cluster possible slot tokens with a pre-trained model to approximate dialogue ontology for a target domain. Then we track the status of each identified token group a…
Discourse Structure Extraction from Pre-Trained and Fine-Tuned Language Models in Dialogues
Université de Lorraine（洛林大学）；CNRS（法国国家科学研究中心）；Inria（法国国家信息与自动化研究所）；LORIA（洛林计算机科学及其应用研究所）；University of British Columbia（不列颠哥伦比亚大学）；IRIT（图卢兹计算机科学研究所）；Université de Toulouse（图卢兹大学）；ANITI（图卢兹人工智能与自然智能研究所）
Heinrich Heine University Düsseldorf（杜塞尔多夫海因里希·海涅大学）
Goal oriented dialogue systems were originally designed as a natural language interface to a fixed data-set of entities that users might inquire about, further described by domain, slots, and values. As we move towards adaptable dialogue systems where knowledge about domains, slots, and values may change, there is an increasing need to automatically extract these terms from raw dialogues or related non-dialogue data on a large scale. In this paper, we take an important step in this direction by exploring different features that can enable systems to discover realizations of domains, slots, and…
Output-agreement mechanisms such as ESP Game have been widely used in human computation to obtain reliable human-generated labels. In this paper, we argue that a "time-limited" output-agreement mechanism can be used to create a fast and robust crowd-powered component in interactive systems, particularly dialogue systems, to extract key information from user utterances on the fly. Our experiments on Amazon Mechanical Turk using the Airline Travel Information System (ATIS) dataset showed that the proposed approach achieves high-quality results with an average response time shorter than 9 seconds…
Graduate Institute of Communication Engineering National Taiwan University
Recurrent neural network architectures combining with attention mechanism, or neural attention model, have shown promising performance recently for the tasks including speech recognition, image caption generation, visual question answering and machine translation. In this paper, neural attention model is applied on two sequence classification tasks, dialogue act detection and key term extraction. In the sequence labeling tasks, the model input is a sequence, and the output is the label of the input sequence. The major difficulty of sequence labeling is that when the input sequence is long, it …
University of Michigan（密歇根大学）；Bloomberg（彭博）；Vanderbilt University（范德堡大学）
The standard task-oriented dialogue pipeline uses intent classification and slot-filling to interpret user utterances. While this approach can handle a wide range of queries, it does not extract the information needed to handle more complex queries that contain relationships between slots. We propose integration of relation extraction into this pipeline as an effective way to expand the capabilities of dialogue systems. We evaluate our approach by using an internal dataset with slot and relation annotations spanning three domains. Finally, we show how slot-filling annotation schemes can be sim…
FH Aachen, University of Applied Sciences（亚琛应用技术大学）；University of Kassel（卡塞尔大学）
Natural language understanding's relation extraction makes innovative and encouraging novel business concepts possible and facilitates new digitilized decision-making processes. Current approaches allow the extraction of relations with a fixed number of entities as attributes. Extracting relations with an arbitrary amount of attributes requires complex systems and costly relation-trigger annotations to assist these systems. We introduce multi-attribute relation extraction (MARE) as an assumption-less problem formulation with two approaches, facilitating an explicit mapping from business use ca…
Dialogues Aspect-based Sentiment Quadruple Extraction via Structural Entropy Minimization Partitioning
Institute of Information Engineering, Chinese Academy of Sciences \& School of Cyber Security, University of Chinese Academy of Sciences, Beijing China；Institute of Information Engineering, Chinese Academy of Sciences, Beijing China；School of Cyber Science；Technology, Beihang University, Beijing China；College of Science, University of Shantou, Shantou China；National University of Defense Technology, Changsha China；Department of Computer Science, University of Illinois at Chicago, Chicago, Illinois, USA；Institute of Information Engineering, Chinese Academy of Sciences \& School of Cyber Security, University of Chinese Academy of Sciences；Institute of Information Engineering, Chinese Academy of Sciences；Technology, Beihang University；College of Science, University of Shantou；National University of Defense Technology；Department of Computer Science, University of Illinois at Chicago
Center for Artificial Intelligence Research (CAiRE)（人工智能研究中心（CAiRE））；The Hong Kong University of Science and Technology（香港科技大学）
User attributes provide rich and useful information for user understanding, yet structured and easy-to-use attributes are often sparsely populated. In this paper, we leverage dialogues with conversational agents, which contain strong suggestions of user information, to automatically extract user attributes. Since no existing dataset is available for this purpose, we apply distant supervision to train our proposed two-stage attribute extractor, which surpasses several retrieval and generation baselines on human evaluation. Meanwhile, we discuss potential applications (e.g., personalized recomme…
Empirical Analysis of Dialogue Relation Extraction with Large Language Models
School of Computer Science and Engineering, Southeast University（东南大学计算机科学与工程学院）；Beijing Institute of Computer Technology and Application（北京计算机技术及应用研究所）
Cambridge University Engineering Department（剑桥大学工程系）
Statistical spoken dialogue systems usually rely on a single- or multi-domain dialogue model that is restricted in its capabilities of modelling complex dialogue structures, e.g., relations. In this work, we propose a novel dialogue model that is centred around entities and is able to model relations as well as multiple entities of the same type. We demonstrate in a prototype implementation benefits of relation modelling on the dialogue level and show that a trained policy using these relations outperforms the multi-domain baseline. Furthermore, we show that by modelling the relations on the d…
MOOM: Maintenance, Organization and Optimization of Memory in Ultra-Long Role-Playing Dialogues
Beijing University of Posts and Telecommunications（北京邮电大学）；SenseTime（商汤科技）；Beijing Key Laboratory of Network System and Network Culture（北京网络系统与网络文化重点实验室）
Interpersonal language style shifting in dialogues is an interesting and almost instinctive ability of human. Understanding interpersonal relationship from language content is also a crucial step toward further understanding dialogues. Previous work mainly focuses on relation extraction between named entities in texts. In this paper, we propose the task of relation classification of interlocutors based on their dialogues. We crawled movie scripts from IMSDb, and annotated the relation labels for each session according to 13 pre-defined relationships. The annotated dataset DDRel consists of 630…
The Chinese University of Hong Kong（香港中文大学）；University of California, Santa Cruz（加利福尼亚大学圣克鲁兹分校）
Discourse relation identification has been an active area of research for many years, and the challenge of identifying implicit relations remains largely an unsolved task, especially in the context of an open-domain dialogue system. Previous work primarily relies on a corpora of formal text which is inherently non-dialogic, i.e., news and journals. This data however is not suitable to handle the nuances of informal dialogue nor is it capable of navigating the plethora of valid topics present in open-domain dialogue. In this paper, we designed a novel discourse relation identification pipeline …
From Persona to Person: Enhancing the Naturalness with Multiple Discourse Relations Graph Learning in Personalized Dialogue Generation
Department of Computer Science（计算机科学系）；Information Engineering, National Cheng Kung University, Taiwan（信息工程系，国立云林科技大学，台湾）；Department of Computer Science, National Tsing Hua University, Taiwan（计算机科学系，国立清华大学，台湾）
Sun Yat-Sen University（中山大学）；Soochow University（苏州大学）；Dark Matter AI Inc.（暗物质人工智能公司）
Beyond current conversational chatbots or task-oriented dialogue systems that have attracted increasing attention, we move forward to develop a dialogue system for automatic medical diagnosis that converses with patients to collect additional symptoms beyond their self-reports and automatically makes a diagnosis. Besides the challenges for conversational dialogue systems (e.g. topic transition coherency and question understanding), automatic medical diagnosis further poses more critical requirements for the dialogue rationality in the context of medical knowledge and symptom-disease relations.…
In task-oriented dialogue systems, Dialogue State Tracking (DST) aims to extract users' intentions from the dialogue history. Currently, most existing approaches suffer from error propagation and are unable to dynamically select relevant information when utilizing previous dialogue states. Moreover, the relations between the updates of different slots provide vital clues for DST. However, the existing approaches rely only on predefined graphs to indirectly capture the relations. In this paper, we propose a Dialogue State Distillation Network (DSDN) to utilize relevant information of previous d…
