Recommendation Chart of Domains for Cross-Domain Sentiment Analysis:Findings of A 20 Domain Study
Samsung Research Institute Bangalore（三星研究院班加罗尔分院）；Indian Institute of Technology Bombay（印度理工学院孟买分校）；IITB-Monash Research Academy（印度理工学院孟买分校-莫纳什大学研究院）；Monash University（莫纳什大学）；CSIRO Data61（澳大利亚联邦科学与工业研究组织Data61部门）
Cross-domain sentiment analysis (CDSA) helps to address the problem of data scarcity in scenarios where labelled data for a domain (known as the target domain) is unavailable or insufficient. However, the decision to choose a domain (known as the source domain) to leverage from is, at best, intuitive. In this paper, we investigate text similarity metrics to facilitate source domain selection for CDSA. We report results on 20 domains (all possible pairs) using 11 similarity metrics. Specifically, we compare CDSA performance with these metrics for different domain-pairs to enable the selection of a suitable source domain, given a target domain. These metrics include two novel metrics for evaluating domain adaptability to help source domain selection of labelled data and utilize word and sentence-based embeddings as metrics for unlabelled data. The goal of our experiments is a recommendation chart that gives the K best source domains for CDSA for a given target domain. We show that the best K source domains returned by our similarity metrics have a precision of over 50%, for varying values of K.
Over the last decade, health communities (known as forums) have evolved into platforms where more and more users share their medical experiences, thereby seeking guidance and interacting with people of the community. The shared content, though informal and unstructured in nature, contains valuable medical and/or health-related information and can be leveraged to produce structured suggestions to the common people. In this paper, at first we propose a stacked deep learning model for sentiment analysis from the medical forum data. The stacked model comprises of Convolutional Neural Network (CNN)…
University of Texas Health Science Center（得克萨斯大学健康科学中心）；Jadavpur University（贾达普大学）；IIIT Sri City（斯里城国际信息技术研究所）
Sentiment analysis is essential in many real-world applications such as stance detection, review analysis, recommendation system, and so on. Sentiment analysis becomes more difficult when the data is noisy and collected from social media. India is a multilingual country; people use more than one languages to communicate within themselves. The switching in between the languages is called code-switching or code-mixing, depending upon the type of mixing. This paper presents overview of the shared task on sentiment analysis of code-mixed data pairs of Hindi-English and Bengali-English collected fr…
Department of Computer Science；Biomedical Informatics, University of Thessally, Lamia, Greece.
In the past few years, there has been a huge growth in Twitter sentiment analysis having already provided a fair amount of research on sentiment detection of public opinion among Twitter users. Given the fact that Twitter messages are generated constantly with dizzying rates, a huge volume of streaming data is created, thus there is an imperative need for accurate methods for knowledge discovery and mining of this information. Although there exists a plethora of twitter sentiment analysis methods in the recent literature, the researchers have shifted to real-time sentiment identification on tw…
Enhancing Investment Opinion Ranking through Argument-Based Sentiment Analysis
AIST（日本国立先进工业科学技术研究所）；Institute of Information Science, Academia Sinica（中央研究院资讯科学研究所）；National Taiwan University（台湾大学）；Ochanomizu University（御茶水女子大学）；University of Tokyo（东京大学）
Singapore University of Technology and Design（新加坡科技设计大学）；National University of Singapore（新加坡国立大学）；University of Michigan（密歇根大学）
Sentiment analysis as a field has come a long way since it was first introduced as a task nearly 20 years ago. It has widespread commercial applications in various domains like marketing, risk management, market research, and politics, to name a few. Given its saturation in specific subtasks -- such as sentiment polarity classification -- and datasets, there is an underlying perception that this field has reached its maturity. In this article, we discuss this perception by pointing out the shortcomings and under-explored, yet key aspects of this field that are necessary to attain true sentimen…
International Institute of Information Technology, Hyderabad（海得拉巴国际信息技术研究所）
Sentiment analysis, also called opinion mining, is the field of study that analyzes people's opinions,sentiments, attitudes and emotions. Songs are important to sentiment analysis since the songs and mood are mutually dependent on each other. Based on the selected song it becomes easy to find the mood of the listener, in future it can be used for recommendation. The song lyric is a rich source of datasets containing words that are helpful in analysis and classification of sentiments generated from it. Now a days we observe a lot of inter-sentential and intra-sentential code-mixing in songs whi…
In this work, we propose a framework relying solely on chat-based customer support (CS) interactions for predicting the recommendation decision of individual users. For our case study, we analyzed a total number of 16.4k users and 48.7k customer support conversations within the financial vertical of a large e-commerce company in Latin America. Consequently, our main contributions and objectives are to use Natural Language Processing (NLP) to assess and predict the recommendation behavior where, in addition to using static sentiment analysis, we exploit the predictive power of each user's senti…
Institute of statistical studies and research (ISSR), Cairo University（开罗大学统计研究与研究所）；Cairo University（开罗大学）
The rise of social media such as blogs and social networks has fueled interest in sentiment analysis. With the proliferation of reviews, ratings, recommendations and other forms of online expression, online opinion has turned into a kind of virtual currency for businesses looking to market their products, identify new opportunities and manage their reputations, therefore many are now looking to the field of sentiment analysis. In this paper, we present a feature-based sentence level approach for Arabic sentiment analysis. Our approach is using Arabic idioms/saying phrases lexicon as a key impo…
Language models for longitudinal analysis of abusive content in Billboard Music Charts
Transitional Artificial Intelligence Research Group, School of Mathematics and Statistics（过渡人工智能研究组、数学与统计学学院）；Department of Electrical Engineering（电气工程系）；Indian Institute of Technology Delhi（印度理工学院德里）
We study Comparative Preference Classification (CPC) which aims at predicting whether a preference comparison exists between two entities in a given sentence and, if so, which entity is preferred over the other. High-quality CPC models can significantly benefit applications such as comparative question answering and review-based recommendations. Among the existing approaches, non-deep learning methods suffer from inferior performances. The state-of-the-art graph neural network-based ED-GAT (Ma et al., 2020) only considers syntactic information while ignoring the critical semantic relations and…
Recently, multimodal sentiment analysis has seen remarkable advance and a lot of datasets are proposed for its development. In general, current multimodal sentiment analysis datasets usually follow the traditional system of sentiment/emotion, such as positive, negative and so on. However, when applied in the scenario of video recommendation, the traditional sentiment/emotion system is hard to be leveraged to represent different contents of videos in the perspective of visual senses and language understanding. Based on this, we propose a multimodal sentiment analysis dataset, named baiDu Video …
Food reviews and recommendations have always been important for online food service websites. However, reviewing and recommending food is not simple as it is likely to be overwhelmed by disparate contexts and meanings. In this paper, we use different deep learning approaches to address the problems of sentiment analysis, automatic review tag generation, and retrieval of food reviews. We propose to develop a web-based food review system at Nanyang Technological University (NTU) named NTU Food Hunter, which incorporates different deep learning approaches that help users with food selection. Firs…
Heritage Institute of Technology（遗产技术学院）；Institute of Engineering & Management（工程与管理学院）
The advent of Web 2.0 has led to an increase in the amount of sentimental content available in the Web. Such content is often found in social media web sites in the form of movie or product reviews, user comments, testimonials, messages in discussion forums etc. Timely discovery of the sentimental or opinionated web content has a number of advantages, the most important of all being monetization. Understanding of the sentiments of human masses towards different entities and products enables better services for contextual advertisements, recommendation systems and analysis of market trends. The…
Sentiment analysis is attracting more and more attentions and has become a very hot research topic due to its potential applications in personalized recommendation, opinion mining, etc. Most of the existing methods are based on either textual or visual data and can not achieve satisfactory results, as it is very hard to extract sufficient information from only one single modality data. Inspired by the observation that there exists strong semantic correlation between visual and textual data in social medias, we propose an end-to-end deep fusion convolutional neural network to jointly learn text…
The importance and pervasiveness of emotions in our lives makes affective computing a tremendously important and vibrant line of work. Systems for automatic emotion recognition (AER) and sentiment analysis can be facilitators of enormous progress (e.g., in improving public health and commerce) but also enablers of great harm (e.g., for suppressing dissidents and manipulating voters). Thus, it is imperative that the affective computing community actively engage with the ethical ramifications of their creations. In this paper, I have synthesized and organized information from AI Ethics and Emoti…
The application and usage of opinion mining, especially for business intelligence, product recommendation, targeted marketing etc. have fascinated many research attentions around the globe. Various research efforts attempted to mine opinions from customer reviews at different levels of granularity, including word-, sentence-, and document-level. However, development of a fully automatic opinion mining and sentiment analysis system is still elusive. Though the development of opinion mining and sentiment analysis systems are getting momentum, most of them attempt to perform document-level sentim…
Over the last few years, machine learning over graph structures has manifested a significant enhancement in text mining applications such as event detection, opinion mining, and news recommendation. One of the primary challenges in this regard is structuring a graph that encodes and encompasses the features of textual data for the effective machine learning algorithm. Besides, exploration and exploiting of semantic relations is regarded as a principal step in text mining applications. However, most of the traditional text mining methods perform somewhat poor in terms of employing such relation…
When people buy products online, they primarily base their decisions on the recommendations of others given in online reviews. The current work analyzed these online reviews by sentiment analysis and used the extracted sentiments as features to predict the product ratings by several machine learning algorithms. These predictions were disentangled by various meth-ods of explainable AI (XAI) to understand whether the model showed any bias during prediction. Study 1 benchmarked these algorithms (knn, support vector machines, random forests, gradient boosting machines, XGBoost) and identified rand…
Indian Institute of Technology, Kharagpur（印度理工学院卡拉格普尔分校）
Scientific papers are complex and understanding the usefulness of these papers requires prior knowledge. Peer reviews are comments on a paper provided by designated experts on that field and hold a substantial amount of information, not only for the editors and chairs to make the final decision, but also to judge the potential impact of the paper. In this paper, we propose to use aspect-based sentiment analysis of scientific reviews to be able to extract useful information, which correlates well with the accept/reject decision. While working on a dataset of close to 8k reviews from ICLR, one o…
NEC Labs Europe（NEC欧洲实验室）；The University of Hong Kong（香港大学）
The text of a review expresses the sentiment a customer has towards a particular product. This is exploited in sentiment analysis where machine learning models are used to predict the review score from the text of the review. Furthermore, the products costumers have purchased in the past are indicative of the products they will purchase in the future. This is what recommender systems exploit by learning models from purchase information to predict the items a customer might be interested in. We propose TransRev, an approach to the product recommendation problem that integrates ideas from recomm…
Understanding customer sentiments is of paramount importance in marketing strategies today. Not only will it give companies an insight as to how customers perceive their products and/or services, but it will also give them an idea on how to improve their offers. This paper attempts to understand the correlation of different variables in customer reviews on a women clothing e-commerce, and to classify each review whether it recommends the reviewed product or not and whether it consists of positive, negative, or neutral sentiment. To achieve these goals, we employed univariate and multivariate a…
University of Virginia（弗吉尼亚大学）；Alibaba Group（阿里巴巴集团）
Textual explanations have proved to help improve user satisfaction on machine-made recommendations. However, current mainstream solutions loosely connect the learning of explanation with the learning of recommendation: for example, they are often separately modeled as rating prediction and content generation tasks. In this work, we propose to strengthen their connection by enforcing the idea of sentiment alignment between a recommendation and its corresponding explanation. At training time, the two learning tasks are joined by a latent sentiment vector, which is encoded by the recommendation m…
Disentangling Likes and Dislikes in Personalized Generative Explainable Recommendation
University of California San Diego（加州大学圣地亚哥分校）；ZOZO Research（ZOZO研究）；Waseda University（早稻田大学）；University of Southern California（南加州大学）；Chiba Institute of Technology（千叶科学技术大学）；The Hong Kong University of Science and Technology（香港科技大学）
Improving Generative Cross-lingual Aspect-Based Sentiment Analysis with Constrained Decoding
Department of Computer Science and Engineering, University of West Bohemia in Pilsen（西波希米亚大学皮尔森分校计算机科学与工程系）；NTIS - New Technologies for the Information Society, University of West Bohemia in Pilsen（信息社会新技术机构，西波希米亚大学皮尔森分校）
Department of Computer Science, University of Illinois at Chicago（伊利诺伊大学芝加哥分校计算机科学系）；Beijing Advanced Innovation Center for Big Data and Brain Computing, Beihang University（北京航空航天大学大数据与脑计算北京高等创新中心）；School of Cyber Science and Technology, Beihang University（北京航空航天大学网络空间安全学院）；Department of Computer Science and Engineering, Lehigh University（里海大学计算机科学与工程系）
Review rating prediction of text reviews is a rapidly growing technology with a wide range of applications in natural language processing. However, most existing methods either use hand-crafted features or learn features using deep learning with simple text corpus as input for review rating prediction, ignoring the hierarchies among data. In this paper, we propose a Hierarchical bi-directional self-attention Network framework (HabNet) for paper review rating prediction and recommendation, which can serve as an effective decision-making tool for the academic paper review process. Specifically, …
