Translating verbose information needs into crisp search queries is a phenomenon that is ubiquitous but hardly understood. Insights into this process could be valuable in several applications, including synthesizing large privacy-friendly query logs from public Web sources which are readily available to the academic research community. In this work, we take a step towards understanding query formulation by tapping into the rich potential of community question answering (CQA) forums. Specifically, we sample natural language (NL) questions spanning diverse themes from the Stack Exchange platform, and conduct a large-scale conversion experiment where crowdworkers submit search queries they would use when looking for equivalent information. We provide a careful analysis of this data, accounting for possible sources of bias during conversion, along with insights into user-specific linguistic patterns and search behaviors. We release a dataset of 7,000 question-query pairs from this study to facilitate further research on query understanding.
Creating alternative queries, also known as query suggestion, has been proved to be helpful on improving users' search experience. Owing to the suggestions, users could retrieve their information need more quickly and accurately. In many scenarios, these suggestions could be generated from the click-through logs by establishing a bipartite graph of the clicked query-document pairs. Most of the existing methods focused on click-existing queries which possess clicked information in the search logs, to suggest related queries using the co-clicked documents. In this paper, we propose a simple yet …
Web is now the undisputed warehouse for information. It can now provide most of the answers for modern problems. Search engines do a great job by combining and ranking the best results when the users try to search for any particular information. However, as we know 'with great power comes great responsibility', it is not an easy task for data analysts to find the most relevant information for the queries. One major challenge is that web search engines face difficulties in recognizing users' specific search interests given his initial query. In this project, we have tried to build query network…
Query autocompletions help users of search engines to speed up their searches by recommending completions of partially typed queries in a drop down box. These recommended query autocompletions are usually based on large logs of queries that were previously entered by the search engine's users. Therefore, misinformation entered -- either accidentally or purposely to manipulate the search engine -- might end up in the search engine's recommendations, potentially harming organizations, individuals, and groups of people. This paper proposes an alternative approach for generating query autocompleti…
Cyber attacks are increasingly becoming prevalent and causing significant damage to individuals, businesses and even countries. In particular, ransomware attacks have grown significantly over the last decade. We do the first study on mining insights about ransomware attacks by analyzing query logs from Bing web search engine. We first extract ransomware related queries and then build a machine learning model to identify queries where users are seeking support for ransomware attacks. We show that user search behavior and characteristics are correlated with ransomware attacks. We also analyse tr…
Pre-trained language models have achieved great success in various large-scale information retrieval tasks. However, most of pretraining tasks are based on counterfeit retrieval data where the query produced by the tailored rule is assumed as the user's issued query on the given document or passage. Therefore, we explore to use large-scale click logs to pretrain a language model instead of replying on the simulated queries. Specifically, we propose to use user behavior features to pretrain a debiased language model for document ranking. Extensive experiments on Baidu desensitization click logs…
Search engine companies collect the "database of intentions", the histories of their users' search queries. These search logs are a gold mine for researchers. Search engine companies, however, are wary of publishing search logs in order not to disclose sensitive information. In this paper we analyze algorithms for publishing frequent keywords, queries and clicks of a search log. We first show how methods that achieve variants of $k$-anonymity are vulnerable to active attacks. We then demonstrate that the stronger guarantee ensured by $ε$-differential privacy unfortunately does not provide any …
Software engineers spend a substantial amount of time using Web search to accomplish software engineering tasks. Such search tasks include finding code snippets, API documentation, seeking help with debugging, etc. While debugging a bug or crash, one of the common practices of software engineers is to search for information about the associated error or exception traces on the internet. In this paper, we analyze query logs from a leading commercial general-purpose search engine (GPSE) such as Google, Yahoo! or Bing to carry out a large scale study of software exceptions. To the best of our kno…
Nutrition is a key factor in people's overall health. Hence, understanding the nature and dynamics of population-wide dietary preferences over time and space can be valuable in public health. To date, studies have leveraged small samples of participants via food intake logs or treatment data. We propose a complementary source of population data on nutrition obtained via Web logs. Our main contribution is a spatiotemporal analysis of population-wide dietary preferences through the lens of logs gathered by a widely distributed Web-browser add-on, using the access volume of recipes that users see…
Typically, search engines provide query suggestions to assist users in the search process. Query suggestions are very important for improving users search experience. However, most query suggestions are based on the user's search logs, and they can be influenced by infrequently searched queries. Depending on the user's query, query suggestions can be ineffective in global search engines but effective in a domestic search engine. Conversely, it can be effective in global engines and weak in domestic engines. In addition, log-based query suggestions require many search logs, which makes them dif…
Search result diversification is a beneficial approach to overcome under-specified queries, such as those that are ambiguous or multi-faceted. Existing approaches often rely on massive query logs and interaction data to generate a variety of possible query intents, which then can be used to re-rank documents. However, relying on user interaction data is problematic because one first needs a massive user base to build a sufficient log; public query logs are insufficient on their own. Given the recent success of causal language models (such as the Text-To-Text Transformer (T5) model) at text gen…
Query suggestion refers to the task of suggesting relevant and related queries to a search engine user to help in query formulation process and to expedite information retrieval with minimum amount of effort. It is highly useful in situations where the search requirements are not well understood and hence it has been widely adopted by search engines to guide users' search activity. For news websites, user queries have a time sensitive nature inherent in them. When some new event happens, there is a sudden burst in queries related to that event and such queries are sustained over a period of ti…
Nanjing University（南京大学）；Monash University（莫纳什大学）；University of Adelaide（阿德莱德大学）；Nantong University（南通大学）
As a popular Q&A site for programming, Stack Overflow is a treasure for developers. However, the amount of questions and answers on Stack Overflow make it difficult for developers to efficiently locate the information they are looking for. There are two gaps leading to poor search results: the gap between the user's intention and the textual query, and the semantic gap between the query and the post content. Therefore, developers have to constantly reformulate their queries by correcting misspelled words, adding limitations to certain programming languages or platforms, etc. As query reformula…
Yahoo! JAPAN Research（雅虎日本研究院）；Yahoo! Labs（雅虎实验室）；Yahoo! Research（雅虎研究院）
Logs of the interactions with a search engine show that users often reformulate their queries. Examining these reformulations shows that recommendations that precise the focus of a query are helpful, like those based on expansions of the original queries. But it also shows that queries that express some topical shift with respect to the original query can help user access more rapidly the information they need. We propose a method to identify from the query logs of past users queries that either focus or shift the initial query topic. This method combines various click-based, topic-based and s…
Influenza-like illness (ILI) estimation from web search data is an important web analytics task. The basic idea is to use the frequencies of queries in web search logs that are correlated with past ILI activity as features when estimating current ILI activity. It has been noted that since influenza is seasonal, this approach can lead to spurious correlations with features/queries that also exhibit seasonality, but have no relationship with ILI. Spurious correlations can, in turn, degrade performance. To address this issue, we propose modeling the seasonal variation in ILI activity and selectin…
Shopping online is more and more frequent in our everyday life. For e-commerce search systems, understanding natural language coming through voice assistants, chatbots or from conversational search is an essential ability to understand what the user really wants. However, evaluation datasets with natural and detailed information needs of product-seekers which could be used for research do not exist. Due to privacy issues and competitive consequences, only few datasets with real user search queries from logs are openly available. In this paper, we present a dataset of 3,540 natural language que…
Encyclopedic queries express the intent of obtaining information typically available in encyclopedias, such as biographical, geographical or historical facts. In this paper, we train a classifier for detecting the encyclopedic intent of web queries. For training such a classifier, we automatically label training data from raw query logs. We use click-through data to select positive examples of encyclopedic queries as those queries that mostly lead to Wikipedia articles. We investigated a large set of features that can be generated to describe the input query. These features include both term-s…
Microsoft（微软）；University of Washington（华盛顿大学）；University College London（伦敦大学学院）
Users of Web search engines reveal their information needs through queries and clicks, making click logs a useful asset for information retrieval. However, click logs have not been publicly released for academic use, because they can be too revealing of personally or commercially sensitive information. This paper describes a click data release related to the TREC Deep Learning Track document corpus. After aggregation and filtering, including a k-anonymity requirement, we find 1.4 million of the TREC DL URLs have 18 million connections to 10 million distinct queries. Our dataset of these querie…
Web search engines are frequently used to access information about products. This has increased in recent times with the rising popularity of e-commerce. However, there is limited understanding of what users search for and their intents when it comes to product search on the web. In this work, we study search logs from Bing web search engine to characterize user intents and study user behavior for product search. We propose a taxonomy of product intents by analyzing product search queries. This is a challenging task given that only 15%-17% of web search queries are about products. We train mac…
Recent research has shown the usefulness of using collective user interaction data (e.g., query logs) to recommend query modification suggestions for Intranet search. However, most of the query suggestion approaches for Intranet search follow an "one size fits all" strategy, whereby different users who submit an identical query would get the same query suggestion list. This is problematic, as even with the same query, different users may have different topics of interest, which may change over time in response to the user's interaction with the system. We address the problem by proposing a per…
Click logs are valuable resources for a variety of information retrieval (IR) tasks. This includes query understanding/analysis, as well as learning effective IR models particularly when the models require large amounts of training data. We release a large-scale domain-specific dataset of click logs, obtained from user interactions of the Trip Database health web search engine. Our click log dataset comprises approximately 5.2 million user interactions collected between 2013 and 2020. We use this dataset to create a standard IR evaluation benchmark -- TripClick -- with around 700,000 unique fr…
Recently, semantic search has been successfully applied to e-commerce product search and the learned semantic space(s) for query and product encoding are expected to generalize to unseen queries or products. Yet, whether generalization can conveniently emerge has not been thoroughly studied in the domain thus far. In this paper, we examine several general-domain and domain-specific pre-trained Roberta variants and discover that general-domain fine-tuning does not help generalization, which aligns with the discovery of prior art. Proper domain-specific fine-tuning with clickstream data can lead…
System-oriented IR evaluations are limited to rather abstract understandings of real user behavior. As a solution, simulating user interactions provides a cost-efficient way to support system-oriented experiments with more realistic directives when no interaction logs are available. While there are several user models for simulated clicks or result list interactions, very few attempts have been made towards query simulations, and it has not been investigated if these can reproduce properties of real queries. In this work, we validate simulated user query variants with the help of TREC test col…
Key to any research involving session search is the understanding of how a user's queries evolve throughout the session. When a user creates a query reformulation, he or she is consciously retaining terms from their original query, removing others and adding new terms. By measuring the similarity between queries we can make inferences on the user's information need and how successful their new query is likely to be. By identifying the origins of added terms we can infer the user's motivations and gain an understanding of their interactions. In this paper we present a novel term-based methodolo…
Many web-search queries serve as the beginning of an exploration of an unknown space of information, rather than looking for a specific web page. To answer such queries effec- tively, the search engine should attempt to organize the space of relevant information in a way that facilitates exploration. We describe the Aspector system that computes aspects for a given query. Each aspect is a set of search queries that together represent a distinct information need relevant to the original search query. To serve as an effective means to explore the space, Aspector computes aspects that are orthogo…
Image search engines rely on appropriately designed ranking features that capture various aspects of the content semantics as well as the historic popularity. In this work, we consider the role of colour in this relevance matching process. Our work is motivated by the observation that a significant fraction of user queries have an inherent colour associated with them. While some queries contain explicit colour mentions (such as 'black car' and 'yellow daisies'), other queries have implicit notions of colour (such as 'sky' and 'grass'). Furthermore, grounding queries in colour is not a mapping …
Web search plays an integral role in software engineering (SE) to help with various tasks such as finding documentation, debugging, installation, etc. In this work, we present the first large-scale analysis of web search behavior for SE tasks using the search query logs from Bing, a commercial web search engine. First, we use distant supervision techniques to build a machine learning classifier to extract the SE search queries with an F1 score of 93%. We then perform an analysis on one million search sessions to understand how software engineering related queries and sessions differ from other…
Slot-filling refers to the task of annotating individual terms in a query with the corresponding intended product characteristics (product type, brand, gender, size, color, etc.). These characteristics can then be used by a search engine to return results that better match the query's product intent. Traditional methods for slot-filling require the availability of training data with ground truth slot-annotation information. However, generating such labeled data, especially in e-commerce is expensive and time-consuming because the number of slots increases as new products are added. In this pap…
From Prompting to Alignment: A Generative Framework for Query Recommendation
Baidu Inc.（百度公司）；National Key Laboratory for Multimedia Information Processing, Peking University（北京大学多媒体信息处理国家重点实验室）；Chinese Academy of Sciences（中国科学院）
This paper presents GEneric iNtent Encoder (GEN Encoder) which learns a distributed representation space for user intent in search. Leveraging large scale user clicks from Bing search logs as weak supervision of user intent, GEN Encoder learns to map queries with shared clicks into similar embeddings end-to-end and then finetunes on multiple paraphrase tasks. Experimental results on an intrinsic evaluation task - query intent similarity modeling - demonstrate GEN Encoder's robust and significant advantages over previous representation methods. Ablation studies reveal the crucial role of learni…
Technische Universität München（慕尼黑工业大学）；Mercateo；IBM
Improved search quality enhances users' satisfaction, which directly impacts sales growth of an E-Commerce (E-Com) platform. Traditional Learning to Rank (LTR) algorithms require relevance judgments on products. In E-Com, getting such judgments poses an immense challenge. In the literature, it is proposed to employ user feedback (such as clicks, add-to-basket (AtB) clicks and orders) to generate relevance judgments. It is done in two steps: first, query-product pair data are aggregated from the logs and then order rate etc are calculated for each pair in the logs. In this paper, we advocate co…
This paper presents a novel approach for using clickthrough data to learn ranked retrieval functions for web search results. We observe that users searching the web often perform a sequence, or chain, of queries with a similar information need. Using query chains, we generate new types of preference judgments from search engine logs, thus taking advantage of user intelligence in reformulating queries. To validate our method we perform a controlled user study comparing generated preference judgments to explicit relevance judgments. We also implemented a real-world search engine to test our appr…
Entity recommendation, providing search users with an improved experience via assisting them in finding related entities for a given query, has become an indispensable feature of today's search engines. Existing studies typically only consider the queries with explicit entities. They usually fail to handle complex queries that without entities, such as "what food is good for cold weather", because their models could not infer the underlying meaning of the input text. In this work, we believe that contexts convey valuable evidence that could facilitate the semantic modeling of queries, and take…
Centre for Mathematics and Computer Science（数学与计算机科学中心）
Users who need several queries before finding what they need can benefit from an automatic search assistant that provides feedback on their query modification strategies. We present a method to learn from a search log which types of query modifications have and have not been effective in the past. The method analyses query modifications along two dimensions: a traditional term-based dimension and a semantic dimension, for which queries are enriches with linked data entities. Applying the method to the search logs of two search engines, we identify six opportunities for a query modification ass…
National Center for Biotechnology Information（国家生物技术信息中心）；National Library of Medicine, National Institutes of Health（美国国家医学图书馆，美国国立卫生研究院）
The main approach of traditional information retrieval (IR) is to examine how many words from a query appear in a document. A drawback of this approach, however, is that it may fail to detect relevant documents where no or only few words from a query are found. The semantic analysis methods such as LSA (latent semantic analysis) and LDA (latent Dirichlet allocation) have been proposed to address the issue, but their performance is not superior compared to common IR approaches. Here we present a query-document similarity measure motivated by the Word Mover's Distance. Unlike other similarity me…
Search is an integral part of a software development process. Developers often use search engines to look for information during development, including reusable code snippets, API understanding, and reference examples. Developers tend to prefer general-purpose search engines like Google, which are often not optimized for code related documents and use search strategies and ranking techniques that are more optimized for generic, non-code related information. In this paper, we explore whether a general purpose search engine like Google is an optimal choice for code-related searches. In particula…
Search clarification has recently attracted much attention due to its applications in search engines. It has also been recognized as a major component in conversational information seeking systems. Despite its importance, the research community still feels the lack of a large-scale data for studying different aspects of search clarification. In this paper, we introduce MIMICS, a collection of search clarification datasets for real web search queries sampled from the Bing query logs. Each clarification in MIMICS is generated by a Bing production algorithm and consists of a clarifying question a…
Query Segmentation is one of the critical components for understanding users' search intent in Information Retrieval tasks. It involves grouping tokens in the search query into meaningful phrases which help downstream tasks like search relevance and query understanding. In this paper, we propose a novel approach to segment user queries using distributed query embeddings. Our key contribution is a supervised approach to the segmentation task using low-dimensional feature vectors for queries, getting rid of traditional hand tuned and heuristic NLP features which are quite expensive. We benchmark…
Computing similarity between a query and a document is fundamental in any information retrieval system. In search engines, computing query-document similarity is an essential step in both retrieval and ranking stages. In eBay search, document is an item and the query-item similarity can be computed by comparing different facets of the query-item pair. Query text can be compared with the text of the item title. Likewise, a category constraint applied on the query can be compared with the listing category of the item. However, images are one signal that are usually present in the items but are n…
Agentic Search in the Wild: Intents and Trajectory Dynamics from 14M+ Real Search Requests
Carnegie Mellon University Pittsburgh PA US；INESC-ID, Carnegie Mellon University Pittsburgh PA US；INESC-ID, Instituto Superior T\'ecnico, University of Lisbon Lisbon Portugal；NOVA LINCS\ University Lisbon Caparica Portugal；Carnegie Mellon University；INESC-ID, Carnegie Mellon University；INESC-ID, Instituto Superior T\'ecnico, University of Lisbon；NOVA LINCS\ University Lisbon
In contrast to traditional exhaustive search, selective search first clusters documents into several groups before all the documents are searched exhaustively by a query, to limit the search executed within one group or only a few groups. Selective search is designed to reduce the latency and computation in modern large-scale search systems. In this study, we propose MICO, a Mutual Information CO-training framework for selective search with minimal supervision using the search logs. After training, MICO does not only cluster the documents, but also routes unseen queries to the relevant cluster…
Evaluating Reliability Asymmetries in Chinese Factual Search and AI Answers
Department of Electronics, Information and Bioengineering, Politecnico di Milano（电子、信息与生物工程系，米兰理工学院）；University of Science and Technology of China（中国科学技术大学）
