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arXiv 2004.00935cs.CYcs.HCcs.LG
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透明性在人工智能个性化系统中的应用

Applying Transparency in Artificial Intelligence based Personalization Systems

University of Tübingen(蒂宾根大学);Ben-Gurion University of the Negev(内盖夫本-古里安大学);The University of Edinburgh(爱丁堡大学)

Laura Schelenz, Avi Segal, Kobi Gal

摘要:

基于人工智能的系统越来越多地使用个性化来为用户提供相关的内容、产品和解决方案。个性化旨在支持用户并满足他们各自的需求和偏好。然而,由于算法的进步和缺乏透明度,用户越来越容易受到在线操纵。这种操纵降低了用户对与他们交互的系统的信任、自主性和满意度。增加透明度是基于个性化的系统的重要目标。不幸的是,系统设计者缺乏在其开发的系统中评估和实施透明度的指导。在这项工作中,我们结合了技术伦理和计算机科学的见解,为机器生成的个性化生成一个透明的最佳实践列表。基于这些最佳实践,我们开发了一个清单,供希望评估和提高其算法系统透明度的设计师使用。采用设计师的角度来看,我们适用于清单突出的在线服务,并讨论其优点和缺点。我们鼓励研究人员在各种环境中采用该清单,并努力建立一个基于共识的工具,用于衡量个性化社区的透明度。

英文摘要:

Artificial Intelligence based systems increasingly use personalization to provide users with relevant content, products, and solutions. Personalization is intended to support users and address their respective needs and preferences. However, users are becoming increasingly vulnerable to online manipulation due to algorithmic advancements and lack of transparency. Such manipulation decreases users' levels of trust, autonomy, and satisfaction concerning the systems with which they interact. Increasing transparency is an important goal for personalization based systems. Unfortunately, system designers lack guidance in assessing and implementing transparency in their developed systems. In this work we combine insights from technology ethics and computer science to generate a list of transparency best practices for machine generated personalization. Based on these best practices, we develop a checklist to be used by designers wishing to evaluate and increase the transparency of their algorithmic systems. Adopting a designer perspective, we apply the checklist to prominent online services and discuss its advantages and shortcomings. We encourage researchers to adopt the checklist in various environments and to work towards a consensus-based tool for measuring transparency in the personalization community.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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