顾客评论对酒店评价影响的实证研究
Understanding the Impact of Customer Reviews on Hotel Rating: An Empirical Research
摘要：
互联网的兴起给我们的生活带来了许多调整。互联网已经从根本上改变了我们的生活方式，我们度过我们的场合的方式，我们每天如何与他人交谈，以及我们如何购买物品。互联网在用户中的发展已经通过来源在互联网上创建了内容，例如，基于网络的生活，评论网站，在线期刊，项目粉丝页面等等。这导致了另一种安排活动或寻找合理酒店的方法。因此，酒店评论网站已经成为游客分享他们的经验，评论和建议的著名舞台。在欧洲，酒店业一直是该国最重要的货币发展之一。酒店的基本目标是满足客户，有能力提供高水平的管理，并在酒店逗留期间为他们提供重要的事务。这种检查背后的动机是理解和认识的元素的范围，这可能会增加根据客户的一般倾向，此外，通过他们的审查，以决定客户的愿望的措施。信息是从在线评论网站收集的，例如Booking.com。文本分析用于分析收集的内容。
英文摘要：
The ascent of the Internet has caused numerous adjustments in our lives. The Internet has radically changed the manner in which we carry on with our lives, the manner in which we spend our occasions, how we speak with one another day by day, and how we buy items. The development of the Internet among users has created content on the Internet by sources, for example, web-based life, reviews site, online journals, item fan page and some more. This has a lead on to another method for arranging an occasion or searching for a reasonable hotel to remain. Thus, hotel review sites have turned into a famous stage for visitors to share their experiences, reviews, and suggestions on hotels, which they have visited. In Europe, the hotel business has been a standout amongst the most vital monetary developments of the nation. The essential objective of a hotel is to satisfy the customers, to have the capacity to give a high caliber of administration and give them a vital affair while remaining at the hotel. The motivation behind this examination is to comprehend and recognize the scope of elements, which may add as per the general inclination of customers and in addition through their reviews to decide the measures of customers' desires. Information was gathered from online review sites, for example, Booking.com. Text analytics is utilized to analyze the contents gathered.
机构、总结、中文摘要均由AI分析而来，可能存在错误，请以论文正文为准。
