Spoken dialogue systems typically use a list of top-N ASR hypotheses for inferring the semantic meaning and tracking the state of the dialogue. However ASR graphs, such as confusion networks (confnets), provide a compact representation of a richer hypothesis space than a top-N ASR list. In this paper, we study the benefits of using confusion networks with a state-of-the-art neural dialogue state tracker (DST). We encode the 2-dimensional confnet into a 1-dimensional sequence of embeddings using an attentional confusion network encoder which can be used with any DST system. Our confnet encoder is plugged into the state-of-the-art 'Global-locally Self-Attentive Dialogue State Tacker' (GLAD) model for DST and obtains significant improvements in both accuracy and inference time compared to using top-N ASR hypotheses.
Human language is a combination of elemental languages/domains/styles that change across and sometimes within discourses. Language models, which play a crucial role in speech recognizers and machine translation systems, are particularly sensitive to such changes, unless some form of adaptation takes place. One approach to speech language model adaptation is self-training, in which a language model's parameters are tuned based on automatically transcribed audio. However, transcription errors can misguide self-training, particularly in challenging settings such as conversational speech. In this …
Word vector representations enable machines to encode human language for spoken language understanding and processing. Confusion2vec, motivated from human speech production and perception, is a word vector representation which encodes ambiguities present in human spoken language in addition to semantics and syntactic information. Confusion2vec provides a robust spoken language representation by considering inherent human language ambiguities. In this paper, we propose a novel word vector space estimation by unsupervised learning on lattices output by an automatic speech recognition (ASR) syste…
Decoding speaker's intent is a crucial part of spoken language understanding (SLU). The presence of noise or errors in the text transcriptions, in real life scenarios make the task more challenging. In this paper, we address the spoken language intent detection under noisy conditions imposed by automatic speech recognition (ASR) systems. We propose to employ confusion2vec word feature representation to compensate for the errors made by ASR and to increase the robustness of the SLU system. The confusion2vec, motivated from human speech production and perception, models acoustic relationships be…
University of Chinese Academy of Sciences（中国科学院大学）；Institute of Automation, Chinese Academy of Sciences（中国科学院自动化研究所）；CAS Center for Excellence in Brain Science and Intelligence Technology（中国科学院脑科学与智能技术卓越创新中心）；Huawei Noah's Ark Lab（华为诺亚方舟实验室）
Code-switching deals with alternative languages in communication process. Training end-to-end (E2E) automatic speech recognition (ASR) systems for code-switching is especially challenging as code-switching training data are always insufficient to combat the increased multilingual context confusion due to the presence of more than one language. We propose a language-related attention mechanism to reduce multilingual context confusion for the E2E code-switching ASR model based on the Equivalence Constraint (EC) Theory. The linguistic theory requires that any monolingual fragment that occurs in t…
Employing pre-trained language models (LM) to extract contextualized word representations has achieved state-of-the-art performance on various NLP tasks. However, applying this technique to noisy transcripts generated by automatic speech recognizer (ASR) is concerned. Therefore, this paper focuses on making contextualized representations more ASR-robust. We propose a novel confusion-aware fine-tuning method to mitigate the impact of ASR errors to pre-trained LMs. Specifically, we fine-tune LMs to produce similar representations for acoustically confusable words that are obtained from word conf…
Spoken Language Understanding (SLU) converts hypotheses from automatic speech recognizer (ASR) into structured semantic representations. ASR recognition errors can severely degenerate the performance of the subsequent SLU module. To address this issue, word confusion networks (WCNs) have been used to encode the input for SLU, which contain richer information than 1-best or n-best hypotheses list. To further eliminate ambiguity, the last system act of dialogue context is also utilized as additional input. In this paper, a novel BERT based SLU model (WCN-BERT SLU) is proposed to encode WCNs and …
The quality of automatic speech recognition (ASR) is critical to Dialogue Systems as ASR errors propagate to and directly impact downstream tasks such as language understanding (LU). In this paper, we propose multi-task neural approaches to perform contextual language correction on ASR outputs jointly with LU to improve the performance of both tasks simultaneously. To measure the effectiveness of this approach we used a public benchmark, the 2nd Dialogue State Tracking (DSTC2) corpus. As a baseline approach, we trained task-specific Statistical Language Models (SLM) and fine-tuned state-of-the…
We present a new method for computing ASR word confidences that effectively mitigates the effect of ASR errors for diverse downstream applications, improves the word error rate of the 1-best result, and allows better comparison of scores across different models. We propose 1) a new method for modeling word confidence using a Heterogeneous Word Confusion Network (HWCN) that addresses some key flaws in conventional Word Confusion Networks, and 2) a new score calibration method for facilitating direct comparison of scores from different models. Using a bidirectional lattice recurrent neural netwo…
This memo describes NTR/TSU winning submission for Low Resource ASR challenge at Dialog2021 conference, language identification track. Spoken Language Identification (LID) is an important step in a multilingual Automated Speech Recognition (ASR) system pipeline. Traditionally, the ASR task requires large volumes of labeled data that are unattainable for most of the world's languages, including most of the languages of Russia. In this memo, we show that a convolutional neural network with a Self-Attentive Pooling layer shows promising results in low-resource setting for the language identificat…
Word vector representations are a crucial part of Natural Language Processing (NLP) and Human Computer Interaction. In this paper, we propose a novel word vector representation, Confusion2Vec, motivated from the human speech production and perception that encodes representational ambiguity. Humans employ both acoustic similarity cues and contextual cues to decode information and we focus on a model that incorporates both sources of information. The representational ambiguity of acoustics, which manifests itself in word confusions, is often resolved by both humans and machines through contextua…
JD AI（京东人工智能）；Hunan University（湖南大学）；University of Cambridge（剑桥大学）
Building Spoken Language Understanding (SLU) robust to Automatic Speech Recognition (ASR) errors is an essential issue for various voice-enabled virtual assistants. Considering that most ASR errors are caused by phonetic confusion between similar-sounding expressions, intuitively, leveraging the phoneme sequence of speech can complement ASR hypothesis and enhance the robustness of SLU. This paper proposes a novel model with Cross Attention for SLU (denoted as CASLU). The cross attention block is devised to catch the fine-grained interactions between phoneme and word embeddings in order to make…
Fine-tuning pretrained language models (LMs) is a popular approach to automatic speech recognition (ASR) error detection during post-processing. While error detection systems often take advantage of statistical language archetypes captured by LMs, at times the pretrained knowledge can hinder error detection performance. For instance, presence of speech disfluencies might confuse the post-processing system into tagging disfluent but accurate transcriptions as ASR errors. Such confusion occurs because both error detection and disfluency detection tasks attempt to identify tokens at statistically…
Automatic Speech Recognition (ASR) systems have been gaining popularity in the recent years for their widespread usage in smart phones and speakers. Building ASR systems for task-specific scenarios is subject to the availability of utterances that adhere to the style of the task as well as the language in question. In our work, we target such a scenario wherein task-specific text data is available in a language that is different from the target language in which an ASR Language Model (LM) is expected. We use Neural Machine Translation (NMT) as an intermediate step to first obtain translations …
This paper presents a new approach for end-to-end audio-visual multi-talker speech recognition. The approach, referred to here as the visual context attention model (VCAM), is important because it uses the available video information to assign decoded text to one of multiple visible faces. This essentially resolves the label ambiguity issue associated with most multi-talker modeling approaches which can decode multiple label strings but cannot assign the label strings to the correct speakers. This is implemented as a transformer-transducer based end-to-end model and evaluated using a two speak…
We consider the problem of spoken language understanding (SLU) of extracting natural language intents and associated slot arguments or named entities from speech that is primarily directed at voice assistants. Such a system subsumes both automatic speech recognition (ASR) as well as natural language understanding (NLU). An end-to-end joint SLU model can be built to a required specification opening up the opportunity to deploy on hardware constrained scenarios like devices enabling voice assistants to work offline, in a privacy preserving manner, whilst also reducing server costs. We first pres…
Ontology Memory-Augmented ASR Correction for Long Text-Speech Interleaved Conversations
Institute of Computing and Intelligence, Harbin Institute of Technology (Shenzhen), China（哈尔滨工业大学（深圳）计算与智能研究所）；Shenzhen Loop Area Institute (SLAI), China（深圳环域研究所）
A large-scale conversational agent can suffer from understanding user utterances with various ambiguities such as ASR ambiguity, intent ambiguity, and hypothesis ambiguity. When ambiguities are detected, the agent should engage in a clarifying dialog to resolve the ambiguities before committing to actions. However, asking clarifying questions for all the ambiguity occurrences could lead to asking too many questions, essentially hampering the user experience. To trigger clarifying questions only when necessary for the user satisfaction, we propose a neural self-attentive model that leverages th…
University of Illinois at Urbana-Champaign（伊利诺伊大学厄巴纳-香槟分校）；MIT（麻省理工学院）
This paper describes methods for evaluating automatic speech recognition (ASR) systems in comparison with human perception results, using measures derived from linguistic distinctive features. Error patterns in terms of manner, place and voicing are presented, along with an examination of confusion matrices via a distinctive-feature-distance metric. These evaluation methods contrast with conventional performance criteria that focus on the phone or word level, and are intended to provide a more detailed profile of ASR system performance,as well as a means for direct comparison with human percep…
New York University Shanghai（上海纽约大学）；New York University（纽约大学）
Performance of spoken language understanding (SLU) can be degraded with automatic speech recognition (ASR) errors. We propose a novel approach to improve SLU robustness by randomly corrupting clean training text with an ASR error simulator, followed by self-correcting the errors and minimizing the target classification loss in a joint manner. In the proposed error simulator, we leverage confusion networks generated from an ASR decoder without human transcriptions to generate a variety of error patterns for model training. We evaluate our approach on the DSTC10 challenge targeted for knowledge-…
Institute of Automation, Chinese Academy of Sciences（中国科学院自动化研究所）；University of Chinese Academy of Sciences（中国科学院大学）
Sequence-to-sequence attention-based models integrate an acoustic, pronunciation and language model into a single neural network, which make them very suitable for multilingual automatic speech recognition (ASR). In this paper, we are concerned with multilingual speech recognition on low-resource languages by a single Transformer, one of sequence-to-sequence attention-based models. Sub-words are employed as the multilingual modeling unit without using any pronunciation lexicon. First, we show that a single multilingual ASR Transformer performs well on low-resource languages despite of some lan…
End-to-end Automatic Speech Recognition (ASR) models are usually trained to optimize the loss of the whole token sequence, while neglecting explicit phonemic-granularity supervision. This could result in recognition errors due to similar-phoneme confusion or phoneme reduction. To alleviate this problem, we propose a novel framework based on Supervised Contrastive Learning (SCaLa) to enhance phonemic representation learning for end-to-end ASR systems. Specifically, we extend the self-supervised Masked Contrastive Predictive Coding (MCPC) to a fully-supervised setting, where the supervision is a…
Google Inc.（谷歌公司）；Toyota Technological Institute at Chicago（芝加哥丰田理工学院）
Training a conventional automatic speech recognition (ASR) system to support multiple languages is challenging because the sub-word unit, lexicon and word inventories are typically language specific. In contrast, sequence-to-sequence models are well suited for multilingual ASR because they encapsulate an acoustic, pronunciation and language model jointly in a single network. In this work we present a single sequence-to-sequence ASR model trained on 9 different Indian languages, which have very little overlap in their scripts. Specifically, we take a union of language-specific grapheme sets and…
M-CIF: Multi-Scale Alignment For CIF-Based Non-Autoregressive ASR
School of Computer Science and Engineering, Northeastern University, Shenyang, China（计算机科学与工程学院，东北大学，沈阳，中国）；NiuTrans Research（NiuTrans研究院）；Kunming University of Science and Technology, China（昆明理工大学，中国）
Automatic speech recognition (ASR) is widely used in consumer electronics. ASR greatly improves the utility and accessibility of technology, but usually the output is only word sequences without punctuation. This can result in ambiguity in inferring user-intent. We first present a transformer-based approach for punctuation prediction that achieves 8% improvement on the IWSLT 2012 TED Task, beating the previous state of the art [1]. We next describe our multimodal model that learns from both text and audio, which achieves 8% improvement over the text-only algorithm on an internal dataset for wh…
This work explores the use of a monolingual Deep Neural Network (DNN) model as an universal background model (UBM) to address the problem of Language Recognition (LR) in I-vector framework. A Time Delay Deep Neural Network (TDDNN) architecture is used in this work, which is trained as an acoustic model in an English Automatic Speech Recognition (ASR) task. A logistic regression model is trained to classify the I-vectors. The proposed system is tested with fourteen languages with various confusion pairs and it can be easily extended to include a new language by just retraining the last simple l…
Deep neural networks (DNNs) based automatic speech recognition (ASR) systems are often designed using expert knowledge and empirical evaluation. In this paper, a range of neural architecture search (NAS) techniques are used to automatically learn two types of hyper-parameters of state-of-the-art factored time delay neural networks (TDNNs): i) the left and right splicing context offsets; and ii) the dimensionality of the bottleneck linear projection at each hidden layer. These include the DARTS method integrating architecture selection with lattice-free MMI (LF-MMI) TDNN training; Gumbel-Softma…
The Chinese University of Hong Kong（香港中文大学）；Institute of Software, Chinese Academy of Sciences（中国科学院软件研究所）
State-of-the-art automatic speech recognition (ASR) system development is data and computation intensive. The optimal design of deep neural networks (DNNs) for these systems often require expert knowledge and empirical evaluation. In this paper, a range of neural architecture search (NAS) techniques are used to automatically learn two types of hyper-parameters of factored time delay neural networks (TDNN-Fs): i) the left and right splicing context offsets; and ii) the dimensionality of the bottleneck linear projection at each hidden layer. These techniques include the differentiable neural arc…
