Transcribing voice communications in NASA's launch control center is important for information utilization. However, automatic speech recognition in this environment is particularly challenging due to the lack of training data, unfamiliar words in acronyms, multiple different speakers and accents, and conversational characteristics of speaking. We used bidirectional deep recurrent neural networks to train and test speech recognition performance. We showed that data augmentation and custom language models can improve speech recognition accuracy. Transcribing communications from the launch control center will help the machine analyze information and accelerate knowledge generation.
Because of its streaming nature, recurrent neural network transducer (RNN-T) is a very promising end-to-end (E2E) model that may replace the popular hybrid model for automatic speech recognition. In this paper, we describe our recent development of RNN-T models with reduced GPU memory consumption during training, better initialization strategy, and advanced encoder modeling with future lookahead. When trained with Microsoft's 65 thousand hours of anonymized training data, the developed RNN-T model surpasses a very well trained hybrid model with both better recognition accuracy and lower latenc…
Extracting accurate attribute qualities from product titles is a vital component in delivering eCommerce customers with a rewarding online shopping experience via an enriched faceted search. We demonstrate the potential of Deep Recurrent Networks in this domain, primarily models such as Bidirectional LSTMs and Bidirectional LSTM-CRF with or without an attention mechanism. These have improved overall F1 scores, as compared to the previous benchmarks (More et al.) by at least 0.0391, showcasing an overall precision of 97.94%, recall of 94.12% and the F1 score of 0.9599. This has made us achieve …
This research presents a fine-grained human evaluation to compare the Transformer and recurrent approaches to neural machine translation (MT), on the translation direction English-to-Chinese. To this end, we develop an error taxonomy compliant with the Multidimensional Quality Metrics (MQM) framework that is customised to the relevant phenomena of this translation direction. We then conduct an error annotation using this customised error taxonomy on the output of state-of-the-art recurrent- and Transformer-based MT systems on a subset of WMT2019's news test set. The resulting annotation shows …
Understanding customer sentiments is of paramount importance in marketing strategies today. Not only will it give companies an insight as to how customers perceive their products and/or services, but it will also give them an idea on how to improve their offers. This paper attempts to understand the correlation of different variables in customer reviews on a women clothing e-commerce, and to classify each review whether it recommends the reviewed product or not and whether it consists of positive, negative, or neutral sentiment. To achieve these goals, we employed univariate and multivariate a…
A Long Short-Term Memory (LSTM) Model for Business Sentiment Analysis Based on Recurrent Neural Network
Department of Computer Science and Engineering University of Asia Pacific（计算机科学与工程系亚洲太平洋大学）；Department of Computer Science and Engineering Bangladesh University of Business and Technology（孟加拉国商业与技术大学计算机科学与工程系）
Recurrent neural networks (RNNs) serve as a fundamental building block for many sequence tasks across natural language processing. Recent research has focused on recurrent dropout techniques or custom RNN cells in order to improve performance. Both of these can require substantial modifications to the machine learning model or to the underlying RNN configurations. We revisit traditional regularization techniques, specifically L2 regularization on RNN activations and slowness regularization over successive hidden states, to improve the performance of RNNs on the task of language modeling. Both …
Indian Institute of Technology Patna（印度理工学院巴特那分校）；International Institute of Information Technology Bhubaneswar（布巴内斯瓦尔国际信息技术研究所）
Analyzing customer feedback is the best way to channelize the data into new marketing strategies that benefit entrepreneurs as well as customers. Therefore an automated system which can analyze the customer behavior is in great demand. Users may write feedbacks in any language, and hence mining appropriate information often becomes intractable. Especially in a traditional feature-based supervised model, it is difficult to build a generic system as one has to understand the concerned language for finding the relevant features. In order to overcome this, we propose deep Convolutional Neural Netw…
Copenhagen Business School（哥本哈根商学院）；Metropolitan State University of Denver（丹佛大都会州立大学）
Classification of social media posts in emergency response is an important practical problem: accurate classification can help automate processing of such messages and help other responders and the public react to emergencies in a timely fashion. This research focused on classifying Facebook messages of US police departments. Randomly selected 5,000 messages were used to train classifiers that distinguished between four categories of messages: emergency preparedness, response and recovery, as well as general engagement messages. Features were represented with bag-of-words and word2vec, and mod…
The World Wide Web holds a wealth of information in the form of unstructured texts such as customer reviews for products, events and more. By extracting and analyzing the expressed opinions in customer reviews in a fine-grained way, valuable opportunities and insights for customers and businesses can be gained. We propose a neural network based system to address the task of Aspect-Based Sentiment Analysis to compete in Task 2 of the ESWC-2016 Challenge on Semantic Sentiment Analysis. Our proposed architecture divides the task in two subtasks: aspect term extraction and aspect-specific sentimen…
Although people have the ability to engage in vapid dialogue without effort, this may not be a uniquely human trait. Since the 1960's researchers have been trying to create agents that can generate artificial conversation. These programs are commonly known as chatbots. With increasing use of neural networks for dialog generation, some conclude that this goal has been achieved. This research joins the quest by creating a dialog generating Recurrent Neural Network (RNN) and by enhancing the ability of this network with auxiliary loss functions and a beam search. Our custom loss functions achieve…
How can a text corpus stored in a customer relationship management (CRM) database be used for data mining and segmentation? In order to answer this question we inherited the state of the art methods commonly used in natural language processing (NLP) literature, such as word embeddings, and deep learning literature, such as recurrent neural networks (RNN). We used the text notes from a CRM system which are taken by customer representatives of an internet ads consultancy agency between years 2009 and 2020. We trained word embeddings by using the corresponding text corpus and showed that these wo…
Tsinghua University（清华大学）；Beijing National Research Center for Information Science and Technology（北京信息科学与技术国家研究中心）；Key Laboratory for Information System Security, Ministry of Education（教育部信息系统安全重点实验室）；Huawei Technologies Co., Ltd.（华为技术有限公司）
While massive efforts have been investigated in adversarial testing of convolutional neural networks (CNN), testing for recurrent neural networks (RNN) is still limited and leaves threats for vast sequential application domains. In this paper, we propose an adversarial testing framework RNN-Test for RNN systems, focusing on the main sequential domains, not only classification tasks. First, we design a novel search methodology customized for RNN models by maximizing the inconsistency of RNN states to produce adversarial inputs. Next, we introduce two state-based coverage metrics according to th…
We report on aggressive quantization strategies that greatly accelerate inference of Recurrent Neural Network Transducers (RNN-T). We use a 4 bit integer representation for both weights and activations and apply Quantization Aware Training (QAT) to retrain the full model (acoustic encoder and language model) and achieve near-iso-accuracy. We show that customized quantization schemes that are tailored to the local properties of the network are essential to achieve good performance while limiting the computational overhead of QAT. Density ratio Language Model fusion has shown remarkable accuracy…
Sentiment analysis can be regarded as a relation extraction problem in which the sentiment of some opinion holder towards a certain aspect of a product, theme or event needs to be extracted. We present a novel neural architecture for sentiment analysis as a relation extraction problem that addresses this problem by dividing it into three subtasks: i) identification of aspect and opinion terms, ii) labeling of opinion terms with a sentiment, and iii) extraction of relations between opinion terms and aspect terms. For each subtask, we propose a neural network based component and combine all of t…
ETH Zurich（苏黎世联邦理工学院）；National Institute of Informatics（国立信息学研究所）
Emotions widely affect human decision-making. This fact is taken into account by affective computing with the goal of tailoring decision support to the emotional states of individuals. However, the accurate recognition of emotions within narrative documents presents a challenging undertaking due to the complexity and ambiguity of language. Performance improvements can be achieved through deep learning; yet, as demonstrated in this paper, the specific nature of this task requires the customization of recurrent neural networks with regard to bidirectional processing, dropout layers as a means of…
We explore the application of end-to-end stateless temporal modeling to small-footprint keyword spotting as opposed to recurrent networks that model long-term temporal dependencies using internal states. We propose a model inspired by the recent success of dilated convolutions in sequence modeling applications, allowing to train deeper architectures in resource-constrained configurations. Gated activations and residual connections are also added, following a similar configuration to WaveNet. In addition, we apply a custom target labeling that back-propagates loss from specific frames of intere…
Millions of unsolicited medical inquiries are received by pharmaceutical companies every year. It has been hypothesized that these inquiries represent a treasure trove of information, potentially giving insight into matters regarding medicinal products and the associated medical treatments. However, due to the large volume and specialized nature of the inquiries, it is difficult to perform timely, recurrent, and comprehensive analyses. Here, we propose a machine learning approach based on natural language processing and unsupervised learning to automatically discover key topics in real-world m…
