Recommendation is the task of improving customer experience through personalized recommendation based on users' past feedback. In this paper, we investigate the most common scenario: the user-item (U-I) matrix of implicit feedback. Even though many recommendation approaches are designed based on implicit feedback, they attempt to project the U-I matrix into a low-rank latent space, which is a strict restriction that rarely holds in practice. In addition, although misclassification costs from imbalanced classes are significantly different, few methods take the cost of classification error into account. To address aforementioned issues, we propose a robust framework by decomposing the U-I matrix into two components: (1) a low-rank matrix that captures the common preference, and (2) a sparse matrix that detects the user-specific preference of individuals. A cost-sensitive learning model is embedded into the framework. Specifically, this model exploits different costs in the loss function for the observed and unobserved instances. We show that the resulting non-smooth convex objective can be optimized efficiently by an accelerated projected gradient method with closed-form solutions. Morever, the proposed algorithm can be scaled up to large-sized datasets after a relaxation. The theoretical result shows that even with a small fraction of 1's in the U-I matrix $M\in\mathbb{R}^{n\times m}$, the cost-sensitive error of the proposed model is upper bounded by $O(\fracα{\sqrt{mn}})$, where $α$ is a bias over imbalanced classes. Finally, empirical experiments are extensively carried out to evaluate the effectiveness of our proposed algorithm. Encouraging experimental results show that our algorithm outperforms several state-of-the-art algorithms on benchmark recommendation datasets.
Understanding users' context is essential for successful recommendations, especially for Online-to-Offline (O2O) recommendation, such as Yelp, Groupon, and Koubei. Different from traditional recommendation where individual preference is mostly static, O2O recommendation should be dynamic to capture variation of users' purposes across time and location. However, precisely inferring users' real-time contexts information, especially those implicit ones, is extremely difficult, and it is a central challenge for O2O recommendation. In this paper, we propose a new approach, called Mixture Attentiona…
Variational Autoencoders (VAEs) have recently shown promising performance in collaborative filtering with implicit feedback. These existing recommendation models learn user representations to reconstruct or predict user preferences. We introduce joint variational autoencoders (JoVA), an ensemble of two VAEs, in which VAEs jointly learn both user and item representations and collectively reconstruct and predict user preferences. This design allows JoVA to capture user-user and item-item correlations simultaneously. By extending the objective function of JoVA with a hinge-based pairwise loss fun…
College of Computer Science, Zhejiang University（浙江大学计算机科学学院）；Zhejiang University-LianlianPay Joint Research Center（浙江大学-连连支付联合研究中心）
Recommendation from implicit feedback is a highly challenging task due to the lack of the reliable observed negative data. A popular and effective approach for implicit recommendation is to treat unobserved data as negative but downweight their confidence. Naturally, how to assign confidence weights and how to handle the large number of the unobserved data are two key problems for implicit recommendation models. However, existing methods either pursuit fast learning by manually assigning simple confidence weights, which lacks flexibility and may create empirical bias in evaluating user's prefe…
The task of item recommendation is to select the best items for a user from a large catalogue of items. Item recommenders are commonly trained from implicit feedback which consists of past actions that are positive only. Core challenges of item recommendation are (1) how to formulate a training objective from implicit feedback and (2) how to efficiently train models over a large item catalogue. This article provides an overview of item recommendation, its unique characteristics and some common approaches. It starts with an introduction to the problem and discusses different training objectives…
In this paper, several Collaborative Filtering (CF) approaches with latent variable methods were studied using user-item interactions to capture important hidden variations of the sparse customer purchasing behaviours. The latent factors are used to generalize the purchasing pattern of the customers and to provide product recommendations. CF with Neural Collaborative Filtering(NCF) was shown to produce the highest Normalized Discounted Cumulative Gain (NDCG) performance on the real-world proprietary dataset provided by a large parts supply company. Different hyperparameters were tested using B…
This work explores non-negative low-rank matrix factorization based on regularized Poisson models (PF or "Poisson factorization" for short) for recommender systems with implicit-feedback data. The properties of Poisson likelihood allow a shortcut for very fast computations over zero-valued inputs, and oftentimes results in very sparse factors for both users and items. Compared to HPF (a popular Bayesian formulation of the problem with hierarchical priors), the frequentist optimization-based approach presented here tends to produce better top-N recommendations with significantly shorter fitting…
University of California Berkeley（加州大学伯克利分校）；University of Michigan（密歇根大学）
Recommender systems play a key role in shaping modern web ecosystems. These systems alternate between (1) making recommendations (2) collecting user responses to these recommendations, and (3) retraining the recommendation algorithm based on this feedback. During this process the recommender system influences the user behavioral data that is subsequently used to update it, thus creating a feedback loop. Recent work has shown that feedback loops may compromise recommendation quality and homogenize user behavior, raising ethical and performance concerns when deploying recommender systems. To add…
News recommendation for anonymous readers is a useful but challenging task for many news portals, where interactions between readers and articles are limited within a temporary login session. Previous works tend to formulate session-based recommendation as a next item prediction task, while they neglect the implicit feedback from user behaviors, which indicates what users really like or dislike. Hence, we propose a comprehensive framework to model user behaviors through positive feedback (i.e., the articles they spend more time on) and negative feedback (i.e., the articles they choose to skip …
Recommender systems play a crucial role in mitigating the problem of information overload by suggesting users' personalized items or services. The vast majority of traditional recommender systems consider the recommendation procedure as a static process and make recommendations following a fixed strategy. In this paper, we propose a novel recommender system with the capability of continuously improving its strategies during the interactions with users. We model the sequential interactions between users and a recommender system as a Markov Decision Process (MDP) and leverage Reinforcement Learn…
Skolkovo Institute of Science and Technology（斯科尔科沃科学技术研究院）；Institute of Numerical Mathematics of the Russian Academy of Sciences（俄罗斯科学院数值数学研究所）
Conventional collaborative filtering techniques treat a top-n recommendations problem as a task of generating a list of the most relevant items. This formulation, however, disregards an opposite - avoiding recommendations with completely irrelevant items. Due to that bias, standard algorithms, as well as commonly used evaluation metrics, become insensitive to negative feedback. In order to resolve this problem we propose to treat user feedback as a categorical variable and model it with users and items in a ternary way. We employ a third-order tensor factorization technique and implement a hig…
Recommender systems recommend items more accurately by analyzing users' potential interest on different brands' items. In conjunction with users' rating similarity, the presence of users' implicit feedbacks like clicking items, viewing items specifications, watching videos etc. have been proved to be helpful for learning users' embedding, that helps better rating prediction of users. Most existing recommender systems focus on modeling of ratings and implicit feedbacks ignoring users' explicit feedbacks. Explicit feedbacks can be used to validate the reliability of the particular users and can …
Tsinghua University（清华大学）；Cornell University（康奈尔大学）；University of Connecticut（康涅狄格大学）；Weill Cornell Medicine（威尔康奈尔医学院）
Selection bias is prevalent in the data for training and evaluating recommendation systems with explicit feedback. For example, users tend to rate items they like. However, when rating an item concerning a specific user, most of the recommendation algorithms tend to rely too much on his/her rating (feedback) history. This introduces implicit bias on the recommendation system, which is referred to as user feedback-loop bias in this paper. We propose a systematic and dynamic way to correct such bias and to obtain more diverse and objective recommendations by utilizing temporal rating information…
School of Computing, National University of Singapore（新加坡国立大学计算机学院）
The abundance of information in web applications make recommendation essential for users as well as applications. Despite the effectiveness of existing recommender systems, we find two major limitations that reduce their overall performance: (1) inability to provide timely recommendations for both new and existing users by considering the dynamic nature of user preferences, and (2) not fully optimized for the ranking task when using implicit feedback. Therefore, we propose a novel deep learning based unified cross-network solution to mitigate cold-start and data sparsity issues and provide tim…
With the growing importance of personalized recommendation, numerous recommendation models have been proposed recently. Among them, Matrix Factorization (MF) based models are the most widely used in the recommendation field due to their high performance. However, MF based models suffer from cold start problems where user-item interactions are sparse. To deal with this problem, content based recommendation models which use the auxiliary attributes of users and items have been proposed. Since these models use auxiliary attributes, they are effective in cold start settings. However, most of the p…
McGill University（麦吉尔大学）；City University of Hong Kong（香港城市大学）；Huawei Noah’s Ark Lab（华为诺亚方舟实验室）
Implicit feedback is frequently used for developing personalized recommendation services due to its ubiquity and accessibility in real-world systems. In order to effectively utilize such information, most research adopts the pairwise ranking method on constructed training triplets (user, positive item, negative item) and aims to distinguish between positive items and negative items for each user. However, most of these methods treat all the training triplets equally, which ignores the subtle difference between different positive or negative items. On the other hand, even though some other work…
Samsung Research America（三星美国研究院）；University at Buffalo（布法罗大学）；Duke University（杜克大学）
Text-based interactive recommendation provides richer user feedback and has demonstrated advantages over traditional interactive recommender systems. However, recommendations can easily violate preferences of users from their past natural-language feedback, since the recommender needs to explore new items for further improvement. To alleviate this issue, we propose a novel constraint-augmented reinforcement learning (RL) framework to efficiently incorporate user preferences over time. Specifically, we leverage a discriminator to detect recommendations violating user historical preference, whic…
This paper studies the item-to-item recommendation problem in recommender systems from a new perspective of metric learning via implicit feedback. We develop and investigate a personalizable deep metric model that captures both the internal contents of items and how they were interacted with by users. There are two key challenges in learning such model. First, there is no explicit similarity annotation, which deviates from the assumption of most metric learning methods. Second, these approaches ignore the fact that items are often represented by multiple sources of meta data and different user…
Knowledge distillation (KD) is a well-known method to reduce inference latency by compressing a cumbersome teacher model to a small student model. Despite the success of KD in the classification task, applying KD to recommender models is challenging due to the sparsity of positive feedback, the ambiguity of missing feedback, and the ranking problem associated with the top-N recommendation. To address the issues, we propose a new KD model for the collaborative filtering approach, namely collaborative distillation (CD). Specifically, (1) we reformulate a loss function to deal with the ambiguity …
Latent factor models for Recommender Systems with implicit feedback typically treat unobserved user-item interactions (i.e. missing information) as negative feedback. This is frequently done either through negative sampling (point--wise loss) or with a ranking loss function (pair-- or list--wise estimation). Since a zero preference recommendation is a valid solution for most common objective functions, regarding unknown values as actual zeros results in users having a zero preference recommendation for most of the available items. In this paper we propose a novel objective function, the \emph{…
Georgia Institute of Technology（佐治亚理工学院）；Adobe Research（奥多比研究院）
Session-based recommender systems capture the short-term interest of a user within a session. Session contexts (i.e., a user's high-level interests or intents within a session) are not explicitly given in most datasets, and implicitly inferring session context as an aggregation of item-level attributes is crude. In this paper, we propose ISCON, which implicitly contextualizes sessions. ISCON first generates implicit contexts for sessions by creating a session-item graph, learning graph embeddings, and clustering to assign sessions to contexts. ISCON then trains a session context predictor and …
Columbia University（哥伦比亚大学）；Microsoft Research（微软研究院）；Twitter（推特）；University of British Columbia（不列颠哥伦比亚大学）；University of Chicago（芝加哥大学）
We observe that many system policies that make threshold decisions involving a resource (e.g., time, memory, cores) naturally reveal additional, or implicit feedback. For example, if a system waits X min for an event to occur, then it automatically learns what would have happened if it waited <X min, because time has a cumulative property. This feedback tells us about alternative decisions, and can be used to improve the system policy. However, leveraging implicit feedback is difficult because it tends to be one-sided or incomplete, and may depend on the outcome of the event. As a result, exis…
University of Science and Technology of China（中国科学技术大学）；Baidu Talent Intelligence Center, Baidu Inc.（百度人才智能中心（百度公司））；Business Intelligence Lab, Baidu Research（百度研究院商业智能实验室）
The recent development of online recommender systems has a focus on collaborative ranking from implicit feedback, such as user clicks and purchases. Different from explicit ratings, which reflect graded user preferences, the implicit feedback only generates positive and unobserved labels. While considerable efforts have been made in this direction, the well-known pairwise and listwise approaches have still been limited by various challenges. Specifically, for the pairwise approaches, the assumption of independent pairwise preference is not always held in practice. Also, the listwise approaches…
Implicit feedback data is extensively explored in recommendation as it is easy to collect and generally applicable. However, predicting users' preference on implicit feedback data is a challenging task since we can only observe positive (voted) samples and unvoted samples. It is difficult to distinguish between the negative samples and unlabeled positive samples from the unvoted ones. Existing works, such as Bayesian Personalized Ranking (BPR), sample unvoted items as negative samples uniformly, therefore suffer from a critical noisy-label issue. To address this gap, we design an adaptive samp…
Max Planck Institute for Informatics（马克斯·普朗克信息学研究所）；IIT Bhilai（印度理工学院比莱校区）
System-provided explanations for recommendations are an important component towards transparent and trustworthy AI. In state-of-the-art research, this is a one-way signal, though, to improve user acceptance. In this paper, we turn the role of explanations around and investigate how they can contribute to enhancing the quality of the generated recommendations themselves. We devise a human-in-the-loop framework, called ELIXIR, where user feedback on explanations is leveraged for pairwise learning of user preferences. ELIXIR leverages feedback on pairs of recommendations and explanations to learn…
Samsung-PDMI Joint AI Center（三星-PDMI联合人工智能中心）；Steklov Institute of Mathematics at St. Petersburg（圣彼得堡斯捷克洛夫数学研究所）；Moscow Institute of Physics and Technology（莫斯科物理技术学院）
Recent research has shown the advantages of using autoencoders based on deep neural networks for collaborative filtering. In particular, the recently proposed Mult-VAE model, which used the multinomial likelihood variational autoencoders, has shown excellent results for top-N recommendations. In this work, we propose the Recommender VAE (RecVAE) model that originates from our research on regularization techniques for variational autoencoders. RecVAE introduces several novel ideas to improve Mult-VAE, including a novel composite prior distribution for the latent codes, a new approach to setting…
University of Konstanz（康斯坦茨大学）；National University of Singapore（新加坡国立大学）；Google Inc.（谷歌公司）
In recent years, interest in recommender research has shifted from explicit feedback towards implicit feedback data. A diversity of complex models has been proposed for a wide variety of applications. Despite this, learning from implicit feedback is still computationally challenging. So far, most work relies on stochastic gradient descent (SGD) solvers which are easy to derive, but in practice challenging to apply, especially for tasks with many items. For the simple matrix factorization model, an efficient coordinate descent (CD) solver has been previously proposed. However, efficient CD appr…
Sharif University of Technology（谢里夫理工大学）；Vienna University of Technology（维也纳工业大学）
Recommendation plays an increasingly important role in our daily lives. Recommender systems automatically suggest items to users that might be interesting for them. Recent studies illustrate that incorporating social trust in Matrix Factorization methods demonstrably improves accuracy of rating prediction. Such approaches mainly use the trust scores explicitly expressed by users. However, it is often challenging to have users provide explicit trust scores of each other. There exist quite a few works, which propose Trust Metrics to compute and predict trust scores between users based on their i…
Building recommendation algorithms is one of the most challenging tasks in Machine Learning. Although most of the recommendation systems are built on explicit feedback available from the users in terms of rating or text, a majority of the applications do not receive such feedback. Here we consider the recommendation task where the only available data is the records of user-item interaction over web applications over time, in terms of subscription or purchase of items; this is known as implicit feedback recommendation. There is usually a massive amount of such user-item interaction available fo…
Mila Institute（米拉研究所）；Saint Mary’s University（圣玛丽大学）；Université de Montréal（蒙特利尔大学）
We theoretically analyze the Feedback Alignment (FA) algorithm, an efficient alternative to backpropagation for training neural networks. We provide convergence guarantees with rates for deep linear networks for both continuous and discrete dynamics. Additionally, we study incremental learning phenomena for shallow linear networks. Interestingly, certain specific initializations imply that negligible components are learned before the principal ones, thus potentially negatively affecting the effectiveness of such a learning algorithm; a phenomenon we classify as implicit anti-regularization. We…
The increasing availability of implicit feedback datasets has raised the interest in developing effective collaborative filtering techniques able to deal asymmetrically with unambiguous positive feedback and ambiguous negative feedback. In this paper, we propose a principled kernel-based collaborative filtering method for top-N item recommendation with implicit feedback. We present an efficient implementation using the linear kernel, and we show how to generalize it to kernels of the dot product family preserving the efficiency. We also investigate on the elements which influence the sparsity …
In spite of the tremendous development of recommender system owing to the progressive capability of machine learning recently, the current recommender system is still vulnerable to the distribution shift of users and items in realistic scenarios, leading to the sharp decline of performance in testing environments. It is even more severe in many common applications where only the implicit feedback from sparse data is available. Hence, it is crucial to promote the performance stability of recommendation method in different environments. In this work, we first make a thorough analysis of implicit…
Sungkyunkwan University（成均馆大学）；Google Research（谷歌研究院）；Seoul National University（首尔国立大学）
Implicit feedback has been widely used to build commercial recommender systems. Because observed feedback represents users' click logs, there is a semantic gap between true relevance and observed feedback. More importantly, observed feedback is usually biased towards popular items, thereby overestimating the actual relevance of popular items. Although existing studies have developed unbiased learning methods using inverse propensity weighting (IPW) or causal reasoning, they solely focus on eliminating the popularity bias of items. In this paper, we propose a novel unbiased recommender learning…
Center for Cognitive Ubiquitous Computing (CUbiC), Arizona State University（认知普适计算中心（CUbiC），亚利桑那州立大学）
Recently, Generative Adversarial Networks (GANs) have been applied to the problem of Cold-Start Recommendation, but the training performance of these models is hampered by the extreme sparsity in warm user purchase behavior. In this paper we introduce a novel representation for user-vectors by combining user demographics and user preferences, making the model a hybrid system which uses Collaborative Filtering and Content Based Recommendation. Our system models user purchase behavior using weighted user-product preferences (explicit feedback) rather than binary user-product interactions (implic…
University of Salamanca（萨拉曼卡大学）；Illinois Institute of Technology（伊利诺伊理工大学）
Online streaming services have become the most popular way of listening to music. The majority of these services are endowed with recommendation mechanisms that help users to discover songs and artists that may interest them from the vast amount of music available. However, many are not reliable as they may not take into account contextual aspects or the ever-evolving user behavior. Therefore, it is necessary to develop systems that consider these aspects. In the field of music, time is one of the most important factors influencing user preferences and managing its effects, and is the motivati…
DFGNN: Dual-frequency Graph Neural Network for Sign-aware Feedback
Institute of Computing Technology, Chinese Academy of Sciences（中国科学院计算技术研究所）；Tencent（腾讯）；Institute of Artificial Intelligence, Beihang University（北京航空航天大学人工智能研究院）
In this paper, we study shortlists as an interface component for recommender systems with the dual goal of supporting the user's decision process, as well as improving implicit feedback elicitation for increased recommendation quality. A shortlist is a temporary list of candidates that the user is currently considering, e.g., a list of a few movies the user is currently considering for viewing. From a cognitive perspective, shortlists serve as digital short-term memory where users can off-load the items under consideration -- thereby decreasing their cognitive load. From a machine learning per…
Providing Reinforcement Learning (RL) agents with human feedback can dramatically improve various aspects of learning. However, previous methods require human observer to give inputs explicitly (e.g., press buttons, voice interface), burdening the human in the loop of RL agent's learning process. Further, it is sometimes difficult or impossible to obtain the explicit human advise (feedback), e.g., autonomous driving, disabled rehabilitation, etc. In this work, we investigate capturing human's intrinsic reactions as implicit (and natural) feedback through EEG in the form of error-related potent…
Hanoi University of Science and Technology（河内理工大学）；VCCorp Corporation（VCCorp公司）
In this work, we examine the advantages of using multiple types of behaviour in recommendation systems. Intuitively, each user has to do some implicit actions (e.g., click) before making an explicit decision (e.g., purchase). Previous studies showed that implicit and explicit feedback have different roles for a useful recommendation. However, these studies either exploit implicit and explicit behaviour separately or ignore the semantic of sequential interactions between users and items. In addition, we go from the hypothesis that a user's preference at a time is a combination of long-term and …
