即使是好的机器人也会战斗:维基百科的案例
Even Good Bots Fight: The Case of Wikipedia
摘要:
近年来,在线机器人的数量大幅增加,从用于搜索引擎的网络爬虫到用于在线客户服务的聊天机器人,社交媒体上的垃圾邮件机器人以及在线协作社区中的内容编辑机器人。网络世界已经变成了一个机器人生态系统。然而,我们对这些自动化代理如何相互作用的知识相当贫乏。机器人是可预测的自动机,没有情感、意义、创造力和社会性的能力,因此很自然地期望机器人之间的交互是相对可预测和平静的。在本文中,我们分析了编辑维基百科上的文章的机器人之间的交互。我们跟踪机器人在2001-2010年期间撤销彼此编辑的程度,对机器人如何随着时间的推移进行交互建模,并识别不同类型的交互轨迹。我们发现,尽管维基百科机器人的目的是支持百科全书,但它们经常撤销彼此的编辑,这些毫无结果的“战斗”有时可能会持续数年。与维基百科上的人类不同,机器人的互动往往发生在更长的时间内,并且更具互动性。然而,就像人类一样,不同文化环境中的机器人可能会有不同的行为。我们的研究表明,即使是相对“愚蠢”的机器人也可能产生复杂的交互,这对人工智能研究具有重要意义。了解影响机器人之间互动的因素对于管理好社交媒体、提供足够的网络安全以及设计功能良好的自动驾驶汽车至关重要。
英文摘要:
In recent years, there has been a huge increase in the number of bots online, varying from Web crawlers for search engines, to chatbots for online customer service, spambots on social media, and content-editing bots in online collaboration communities. The online world has turned into an ecosystem of bots. However, our knowledge of how these automated agents are interacting with each other is rather poor. Bots are predictable automatons that do not have the capacity for emotions, meaning-making, creativity, and sociality and it is hence natural to expect interactions between bots to be relatively predictable and uneventful. In this article, we analyze the interactions between bots that edit articles on Wikipedia. We track the extent to which bots undid each other's edits over the period 2001-2010, model how pairs of bots interact over time, and identify different types of interaction trajectories. We find that, although Wikipedia bots are intended to support the encyclopedia, they often undo each other's edits and these sterile "fights" may sometimes continue for years. Unlike humans on Wikipedia, bots' interactions tend to occur over longer periods of time and to be more reciprocated. Yet, just like humans, bots in different cultural environments may behave differently. Our research suggests that even relatively "dumb" bots may give rise to complex interactions, and this carries important implications for Artificial Intelligence research. Understanding what affects bot-bot interactions is crucial for managing social media well, providing adequate cyber-security, and designing well functioning autonomous vehicles.
机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。