In this work we study the problem of asymptotically optimal control of a well-known multi-class queuing network, referred to as the ``crisscross network,'' in heavy traffic. We consider exponential inter-arrival and service times, linear holding cost and an infinite horizon discounted cost criterion. In a suitable parameter regime, this problem has been studied in detail by Martins, Shreve and Soner [SIAM J. Control Optim. 34 (1996) 2133-2171] using viscosity solution methods. In this work, using the pathwise solution of the Brownian control problem, we present an elementary and transparent treatment of the problem (with the identical parameter regime as in [SIAM J. Control Optim. 34 (1996) 2133-2171]) using large deviation ideas introduced in [Ann. Appl. Probab. 10 (2000) 75-103, Ann. Appl. Probab. 11 (2001) 608-649]. We obtain an asymptotically optimal scheduling policy which is of threshold type. The proof is of independent interest since it is one of the few results which gives the asymptotic optimality of a control policy for a network with a more than one-dimensional workload process.
For families of random walks $\{S_k^{(a)}\}$ with $\mathbf E S_k^{(a)} = -ka < 0$ we consider their maxima $M^{(a)} = \sup_{k \ge 0} S_k^{(a)}$. We investigate the asymptotic behaviour of $M^{(a)}$ as $a \to 0$ for asymptotically stable random walks. This problem appeared first in the 1960's in the analysis of a single-server queue when the traffic load tends to 1 and since then is referred to as the heavy-traffic approximation problem. Kingman and Prokhorov suggested two different approaches which were later followed by many authors. We give two elementary proofs of our main result, using eac…
A multi-class single-server queueing model with finite buffers, in which scheduling and admission of customers are subject to control, is studied in the moderate deviation heavy traffic regime. A risk-sensitive cost set over a finite time horizon $[0,T]$ is considered. The main result is the asymptotic optimality of a control policy derived via an underlying differential game. The result is the first to address a queueing control problem at the moderate deviation regime that goes beyond models having the so called pathwise minimality property. Moreover, despite the well known fact that an opti…
We propose a model uncertainty approach to heavy traffic asymptotics that allows for a high level of uncertainty. That is, the uncertainty classes of underlying distributions accommodate disturbances that are of order 1 at the usual diffusion scale, as opposed to asymptotically vanishing disturbances studied previously in relation to heavy traffic. A main advantage of the approach is that the invariance principle underlying diffusion limits makes it possible to define uncertainty classes in terms of the first two moments only. The model we consider is a single server queue with multiple job ty…
A multiclass queueing system is considered, with heterogeneous service stations, each consisting of many servers with identical capabilities. An optimal control problem is formulated, where the control corresponds to scheduling and routing, and the cost is a cumulative discounted functional of the system's state. We examine two versions of the problem: ``nonpreemptive,'' where service is uninterruptible, and ``preemptive,'' where service to a customer can be interrupted and then resumed, possibly at a different station. We study the problem in the asymptotic heavy traffic regime proposed by Ha…
For a multiclass G/G/1 queue with finite buffers, admission and scheduling control, and holding and rejection costs, we construct a policy that is asymptotically optimal in the heavy traffic limit. The policy is specified in terms of a single parameter which constitutes the free boundary point from the Harrison-Taksar free boundary problem, but otherwise depends "explicitly" on the problem data. The c mu priority rule is also used by the policy, but in a way that is novel, and, in particular, different than that used in problems with infinite buffers. We also address an analogous problem where…
The drift method was recently developed to study queueing systems in steady-state. It was successfully used to obtain bounds on the moments of the scaled queue lengths, that are asymptotically tight in heavy-traffic, in a wide variety of systems including generalized switches, input-queued switches, bandwidth sharing networks, etc. In this paper we develop the use of transform techniques for heavy-traffic analysis, with a special focus on the use of moment generating functions. This approach simplifies the proofs of the drift method, and provides a new perspective on the drift method. We prese…
We consider the load balancing problem in large-scale heterogeneous systems with multiple dispatchers. We introduce a general framework called Local-Estimation-Driven (LED). Under this framework, each dispatcher keeps local (possibly outdated) estimates of queue lengths for all the servers, and the dispatching decision is made purely based on these local estimates. The local estimates are updated via infrequent communications between dispatchers and servers. We derive sufficient conditions for LED policies to achieve throughput optimality and delay optimality in heavy-traffic, respectively. Th…
This paper studies a scheduling control problem for a single-server multiclass queueing network in heavy traffic, operating in a changing environment. The changing environment is modeled as a finite state Markov process that modulates the arrival and service rates in the system. Various cases are considered: fast changing environment, fixed environment and slow changing environment. In each of the cases, using weak convergence analysis, in particular functional limit theorems for renewal processes and ergodic Markov processes, it is shown that an appropriate "averaged" version of the classical…
We consider a class of stochastic processing networks. Assume that the networks satisfy a complete resource pooling condition. We prove that each maximum pressure policy asymptotically minimizes the workload process in a stochastic processing network in heavy traffic. We also show that, under each quadratic holding cost structure, there is a maximum pressure policy that asymptotically minimizes the holding cost. A key to the optimality proofs is to prove a state space collapse result and a heavy traffic limit theorem for the network processes under a maximum pressure policy. We extend a framew…
We characterize heavy-traffic process and steady-state limits for systems staffed according to the square-root safety rule, when the service requirements of the customers are perfectly correlated with their individual patience for waiting in queue. Under the usual many-server diffusion scaling, we show that the system is asymptotically equivalent to a system with no abandonment. In particular, the limit is the Halfin-Whitt diffusion for the $M/M/n$ queue when the traffic intensity approaches its critical value $1$ from below, and is otherwise a transient diffusion, despite the fact that the pr…
This paper studies a 2-class, 2-server parallel server system under the recently introduced extended heavy traffic condition, which states that the underlying 'static allocation' linear program (LP) is critical, but does not require that it has a unique solution. The main result is the construction of policies that asymptotically achieve a lower bound, proved in [1], on an expected discounted linear combination of diffusion-scaled queue lengths, and are therefore asymptotically optimal (AO). Each extreme point solution to the LP determines a control mode, i.e., a set of activities (class--serv…
We establish heavy-traffic stochastic-process limits for waiting times in many-server queues with customer abandonment. If the system is asymptotically critically loaded, as in the quality-and-efficiency-driven (QED) regime, then a bounding argument shows that the abandonment does not affect waiting-time processes. If instead the system is overloaded, as in the efficiency-driven (ED) regime, following Mandelbaum et al. [Proceedings of the Thirty-Seventh Annual Allerton Conference on Communication, Control and Computing (1999) 1095--1104], we treat customer abandonment by studying the limiting …
We consider a queue with renewal arrivals and n exponential servers in the Halfin-Whitt heavy traffic regime, where n and the arrival rate increase without bound, so that a critical loading condition holds. Server k serves at rate $μ_k $, and the empirical distribution of the $μ_k $ is assumed to converge weakly. We show that very little information on the service rates is required for a routing mechanism to perform well. More precisely, we construct a routing mechanism that has access to a single sample from the service time distribution of each of $n$ to the power of $1/2 + ε$ randomly selec…
We study a many-server queueing model with server vacations, where the population size dynamics of servers and customers are coupled: a server may leave for vacation only when no customers await, and the capacity available to customers is directly affected by the number of servers on vacation. We focus on scaling regimes in which server dynamics and queue dynamics fluctuate at matching time scales, so that their limiting dynamics are coupled. Specifically, we argue that interesting coupled dynamics occur in (a) the Halfin-Whitt regime, (b) the nondegenerate slowdown regime, and (c) the interme…
We consider a multi-class G/G/1 queue with a finite shared buffer. There is task admission and server scheduling control which aims to minimize the cost which consists of holding and rejection components. We construct a policy that is asymptotically optimal in the heavy traffic limit. The policy stems from solution to Harrison-Taksar (HT) free boundary problem and is expressed by a single free boundary point. We show that the HT problem solution translated into the queuelength processes follows a specific {\it triangular} form. This form implies the queuelength control policy which is differen…
We consider the problem of minimizing queue-length costs in a system with heterogenous parallel servers, operating in a many-server heavy-traffic regime with nondegenerate slowdown. This regime is distinct from the well-studied heavy traffic diffusion regimes, namely the (single server) conventional regime and the (many-server) Halfin-Whitt regime. It has the distinguishing property that waiting times and service times are of comparable magnitudes. We establish an asymptotic lower bound on the cost and devise a sequence of policies that asymptotically attain this bound. As in the conventional …
The presented study elaborates a multi-server catastrophic retrial queueing model considering preemptive repeat priority policy with phase-type (PH) distributed retrial times. For the sake of comprehension, the scenario of model operation prior and later to the occurrence of the disaster is referred to as the normal scenario and as the catastrophic scenario, respectively. In the normal scenario, the incoming heterogeneous calls are categorized as handoff calls and new calls. Handoff calls are provided controllable preemptive priority over new calls. In the catastrophic scenario, when a disaste…
The presented study elaborates a multi-server catastrophic retrial queueing model considering preemptive repeat priority policy with phase-type (PH) distributed retrial times. For the sake of comprehension, the scenario of model operation prior and later to the occurrence of the disaster is referred to as the normal scenario and as the catastrophic scenario, respectively. In both scenarios, the arrival and service processes of all types of calls follow marked Markovian arrival process (MMAP) and PH distribution with distinct parameters, respectively. In the normal scenario, the incoming hetero…
We consider the scheduling control problem for a family of unitary networks under heavy traffic, with general interarrival and service times, probabilistic routing and infinite horizon discounted linear holding cost. A natural nonanticipativity condition for admissibility of control policies is introduced. The condition is seen to hold for a broad class of problems. Using this formulation of admissible controls and a time-transformation technique, we establish that the infimum of the cost for the network control problem over all admissible sequencing control policies is asymptotically bounded …
We study the necessity of predictive information in a class of queueing admission control problems, where a system manager is allowed to divert incoming jobs up to a fixed rate, in order to minimize the queueing delay experienced by the admitted jobs. Spencer et al. (2014) show that the system's delay performance can be significantly improved by having access to future information in the form of a lookahead window, during which the times of future arrivals and services are revealed. They prove that, while delay under an optimal online policy diverges to infinity in the heavy-traffic regime, it…
The infinite source Poisson arrival model with heavy-tailed workload distributions has attracted much attention, especially in the modeling of data packet traffic in communication networks. In particular, it is well known that under suitable assumptions on the source arrival rate, the centered and scaled cumulative workload process for the underlying processing system can be approximated by fractional Brownian motion. In many applications one is interested in the stabilization of the work inflow to the system by modifying the net input rate, using an appropriate admission control policy. In th…
We study scheduling control of parallel processing networks in which some resources need to simultaneously collaborate to perform some activities and some resources multitask. Resource collaboration and multitasking give rise to synchronization constraints in resource scheduling when the resources are not divisible, that is, when the resources cannot be split. The synchronization constraints affect the system performance significantly. For example, because of those constraints, the system capacity can be strictly less than the capacity of the bottleneck resource. Furthermore, the resource sche…
We consider a controlled double-ended queue consisting of two classes of customers, labeled sellers and buyers. The sellers and buyers arrive in a trading market according to two independent renewal processes. Whenever there is a seller and buyer pair, they are matched and leave the system instantaneously. The matching follows first-come-first-match service discipline. Those customers who cannot be matched immediately need to wait in the designated queue, and they are assumed to be impatient with generally distributed patience times. The control problem is concerned with the trade-off between …
