文化与国际可用性测试：结构化面试中文化的影响
Culture and International Usability Testing: The Effects of Culture in Structured Interviews
摘要：
软件产品的全球受众包括不同国家、宗教和文化的成员：说不同语言、有不同生活方式、对任何给定产品有不同看法和期望的人。界面开发中的一个主要障碍是，在用于开发用户界面的可用性工程方法中，没有足够的经验证据来证明文化的影响。本文提出了一个对照研究调查文化的有效性结构化面试的可用性测试。该实验包括一个网站的可用性测试与两个独立的小组的印度参与者由两名面试官;一个属于印度文化和其他的英美文化。参与者发现了更多的可用性问题，并提出了更多的建议，面试官谁是同一个（印度）文化的成员比外国（英美）面试官。本研究的结果实证性地证实了在国际用户测试中，文化显著影响结构化访谈的有效性。这项工作的可用性工程的影响进行了讨论。
英文摘要：
The global audience for software products includes members of different countries, religions, and cultures: people who speak different languages, have different life styles, and have different perceptions and expectations of any given product. A major impediment in interface development is that there is inadequate empirical evidence for the effects of culture in the usability engineering methods used for developing user interfaces. This paper presents a controlled study investigating the effects of culture on the effectiveness of structured interviews in usability testing. The experiment consisted of usability testing of a website with two independent groups of Indian participants by two interviewers; one belonging to the Indian culture and the other to the Anglo-American culture. Participants found more usability problems and made more suggestions to an interviewer who was a member of the same (Indian) culture than to the foreign (Anglo-American) interviewer. The results of the study empirically establish that culture significantly affects the efficacy of structured interviews during international user testing. The implications of this work for usability engineering are discussed.
机构、总结、中文摘要均由AI分析而来，可能存在错误，请以论文正文为准。
