发表机构
Idiap Research Institute; EPFL; Riga Municipal Police; University of Latvia; University of York; Camino(伊迪亚普研究所; 洛桑联邦理工学院; 里加市政警察局; 拉脱维亚大学; 约克大学; 卡米诺)
机构由 AI 辅助整理,请以论文原文为准。AI 中文总结
本研究通过研究设计方法开发公民工具Par drošu Rīgu,整合社区与事件数据,以增强里加警民信任与互动,并反思互动设计作为跨边界实践。
AI 中文摘要
数据驱动的警务往往优先考虑事件记录,而非居民的实际生活体验。在波罗的海城市里加,由于存在不信任的历史和有限的社区与警务互动,这种做法可能进一步疏远公众。为弥合这一差距,我们提出了一项基于研究的设计(RtD)探究,旨在开发“Par drošu Rīgu”——一个用于社区数据整合警务的公民工具。与市政警察、非政府组织和城市工作人员合作,我们探讨RtD如何促进利益相关者之间的协商,以及哪些互动品质能够支持信任以及社区数据和事件数据的结合使用。共同设计过程包括揭示不同安全观念的研讨会;设计作为边界对象以在利益相关者之间进行协商的材料探针;以及一个试点部署,展示了定量与定性数据的结合如何重塑互动与信任。混合方法评估表明,警民互动有所增加,但在维持利益相关者合作方面存在摩擦。我们的贡献包括:(i)与公共机构进行的实证RtD探究,(ii)结合物理和仪表板互动的工件,以及(iii)关于互动设计作为跨越边界以促进信任和基础设施建设的实践的反思。
英文摘要
Data-driven policing often prioritizes incident records over residents' lived experiences. In the Baltic city of Riga, with a history of distrust and limited community-police engagement, this can further alienate the public. To bridge this gap, we propose a Research through Design (RtD) inquiry into the development of Par drošu Rīgu, a civic tool for community-data-integrated policing. With municipal police, NGOs, and city staff, we ask how RtD enables stakeholder negotiation and which interaction qualities support trust and the use of combined community and incident data. The co-design process included workshops that surfaced divergent notions of safety; material probes designed as boundary objects to negotiate among stakeholders; and a pilot deployment showing how combining quantitative and qualitative data reshapes engagement and trust. Mixed-methods evaluation suggests increased officer-citizen interaction, but frictions in sustaining stakeholder collaboration. We contribute (i) an empirical RtD inquiry with public institutions, (ii) an artifact combining physical and dashboard interactions, and (iii) reflections on interaction design as a boundary-spanning practice for trust and infrastructuring.
Journal refProceedings of the 2026 Designing Interactive Systems Conference (DIS 26). Association for Computing Machinery, New York, NY, USA, 2156-2175