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与有色人种年轻成年人(YOC)共同设计心理健康支持人工智能:需求、期望及对AI素养的启示

Co-Designing AI For Mental Health Support With Young Adults of Color (YOC): Needs, Expectations, and Implications for AI Literacy

Elaine Dabin Jeon, John Bosco S. Bunyi, Hannah Kim, Renkai Ma, Yaman Yu, Michal Luria, Jason Yip, Alexis Hiniker, Katie Davis, Angel Hsing-Chi Hwang

arXiv 2610.02812首次发表:更新:

发表机构

University of Southern California; University of California, Riverside; University of Cincinnati; University of Washington; Center for Democracy & Technology(南加州大学; 加州大学河滨分校; 辛辛那提大学; 华盛顿大学; 民主与技术中心)

机构由 AI 辅助整理,请以论文原文为准。

AI 中文总结

本研究通过共同设计工作坊,探讨有色人种年轻成年人对AI心理健康支持的期望与需求,发现通用建议忽视其生活经历,提出应结合AI素养与心理健康素养,并增强AI问责和用户自主权。

AI 中文摘要

有色人种年轻成年人(YOC)在经历发展及生活过渡期时,面临更严峻的心理健康挑战和就医障碍。处于面向青少年的保护措施与面向成人的AI系统之间,人们对他们如何使用AI聊天机器人获取心理健康与福祉支持,以及社会文化背景如何塑造其期望、关切和设计偏好知之甚少。我们与13名年龄在18至24岁之间的亚裔、黑人和西班牙裔/拉丁裔年轻成年人开展了一项为期两天的共同设计工作坊。参与者发现,通用聊天机器人的建议抹平了他们的生活经历;他们不希望AI做出错误假设,而是希望有更多基于身份认同的披露机会。对以YOC为中心的个性化偏好也揭示了隐私和AI素养方面的差距。参与者协商了聊天机器人的不同治疗角色,并寻求更大的AI问责制和用户自主权,突显了临床与非临床AI介导支持之间界限的模糊。研究结果为将AI素养与心理健康素养相结合,并在隐私权衡中聚焦YOC的经历提供了方向。

英文摘要

Young adults of color (YOC) face heightened mental health challenges and barriers to care while navigating developmental and life transitions. Situated between youth-oriented safeguards and adult-oriented AI systems, little is known about how they use AI chatbots for mental health and well-being support or how sociocultural contexts shape their expectations, concerns, and design preferences. We conducted a two-day co-design workshop with 13 Asian, Black, and Hispanic/Latino/a young adults aged 18--24. Participants found generic chatbot advice to flatten their lived experiences; rather than making incorrect assumptions, they wanted more opportunities for identity-informed disclosure. Preferences for YOC-centered personalization also revealed gaps in privacy and AI literacy. Participants negotiated different therapeutic roles for chatbots and sought greater AI accountability and user agency, highlighting blurred boundaries between clinical and non-clinical AI-mediated support. Findings suggest directions for integrating AI literacy with mental health literacy and centering YOC's experiences in the privacy calculus.

论文原文

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