从数字能力到非线性增长：指数型中小企业框架

中文摘要 AI 辅助

中小企业（SMEs）面临着日益增长的数字化转型压力，然而许多企业难以将数字举措转化为可持续的组织能力发展和增长成果。本文构建了指数型中小企业框架，这是一个综合性的概念框架，解释了中小企业如何从数字能力发展迈向非线性增长潜力。该框架借鉴了数字动态能力（DDC）、数字化转型实践、组织转型、指数型组织（ExO）属性以及中小企业增长的相关文献，将先前分散的研究流整合为一个连贯的概念结构。框架提出，数字动态能力为数字化转型实践（DASAT）奠定基础，这些实践促进关键组织领域的转型，包括商业模式、价值链、客户关系和组织文化。这些转型可能支持采用类似ExO的属性，特别是实验、仪表盘、自主性和社区参与，从而增强组织的适应性、学习能力和响应能力。通过这些组织要素的相互作用，中小企业可以强化与非线性增长潜力相关的条件。本文通过将多个研究流整合为一个统一框架，阐明能力、实践、组织转型和增长促进机制之间的关系，并为未来实证研究提供基础，从而为中小企业与数字化转型文献做出贡献。本文还为加强中小企业数字化转型和增长准备提供了管理及政策启示。

英文摘要

Small and medium-sized enterprises (SMEs) face increasing pressure to navigate digital transformation, yet many struggle to convert digital initiatives into sustainable organisational capability development and growth outcomes. This paper develops the Exponential SME Framework, an integrated conceptual framework that explains how SMEs may progress from digital capability development to non-linear growth potential. Drawing on literature relating to Digital Dynamic Capabilities (DDC), digital transformation practices, organisational transformation, Exponential Organization (ExO) attributes, and SME growth, the framework synthesises previously fragmented streams of research into a coherent conceptual structure. The framework proposes that Digital Dynamic Capabilities provide the foundation for Digital Transformation Practices (DASAT), which contribute to transformations across key organisational domains, including business models, value chains, customer relationships, and organisational culture. These transformations may support the adoption of ExO-like attributes, specifically experimentation, dashboards, autonomy, and community engagement, that enhance organisational adaptability, learning, and responsiveness. Through the interaction of these organisational elements, SMEs may strengthen the conditions associated with non-linear growth potential. The paper contributes to the SME and digital transformation literature by integrating multiple streams of research into a unified framework, clarifying the relationships between capabilities, practices, organisational transformation, and growth-enabling mechanisms, and providing a foundation for future empirical research. The paper also offers managerial and policy implications for strengthening SME digital transformation and growth readiness.

发表机构

• Melbourne Institute of Technology（墨尔本理工学院）

机构由 AI 辅助整理，请以论文原文为准。